Customer Service Representative Jobs in Coal City, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- Channahon, IL (10 miles from Coal City, IL)
- 2 hours ago
- Channahon, IL (10 miles from Coal City, IL)
- 2 hours ago
Req ID: 459046 Address: 23801 W. Bluff Rd Channahon, IL, 60410 Benefits: $15.50 - $20.15 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
Customer Service Representative
- Joliet, IL (16 miles from Coal City, IL)
- 4 hours ago
- Joliet, IL (16 miles from Coal City, IL)
- 4 hours ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
- Joliet, IL (16 miles from Coal City, IL)
- 4 hours ago
- Joliet, IL (16 miles from Coal City, IL)
- 4 hours ago
Overview Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a...
Senior Customer Service Representative
- Bradley, IL (23 miles from Coal City, IL)
- 6 hours ago
- Bradley, IL (23 miles from Coal City, IL)
- 6 hours ago
As a Senior Customer Service Representative, you will respond to customer inquiries by telephone, e-mail, or walk-ins to provide inquiry and/or problem resolution....
Warehouse Customer Service Representative
- Wilmington, IL (10 miles from Coal City, IL)
- 1 day ago
- Wilmington, IL (10 miles from Coal City, IL)
- 1 day ago
WAREHOUSE CUSTOMER SERVICE REPRESENTATIVE Shift/Schedule Schedule Details: Sun - Thurs 6:00pm - 2:30am Text DELIVER to 88300 to apply or check out more jobs at www.workatGEODIS.com!...
Customer Service Associate - Temporary
- Shorewood, IL (16 miles from Coal City, IL)
- 3 days ago
- Shorewood, IL (16 miles from Coal City, IL)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Account Representative
- Bourbonnais, IL (23 miles from Coal City, IL)
- 6 days ago
- Bourbonnais, IL (23 miles from Coal City, IL)
- 6 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Store Customer Service Specialist
- Yorkville, IL (23 miles from Coal City, IL)
- 6 days ago
- Yorkville, IL (23 miles from Coal City, IL)
- 6 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Store Customer Service Specialist
- Plainfield, IL (19 miles from Coal City, IL)
- 7 days ago
- Plainfield, IL (19 miles from Coal City, IL)
- 7 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative, PT 3rd Shift - Weekends
- Yorkville, IL (23 miles from Coal City, IL)
- 9 days ago
- Yorkville, IL (23 miles from Coal City, IL)
- 9 days ago
Store 4706712: 1421 N Bridge St, Yorkville, Illinois 60560 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Part Time
- Joliet, IL (16 miles from Coal City, IL)
- 10 days ago
- Joliet, IL (16 miles from Coal City, IL)
- 10 days ago
Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Representative
- Kankakee, IL (24 miles from Coal City, IL)
- 11 days ago
- Kankakee, IL (24 miles from Coal City, IL)
- 11 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Wilmington, IL (10 miles from Coal City, IL)
- 11 days ago
- Wilmington, IL (10 miles from Coal City, IL)
- 11 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative - No Weekends
- Kankakee, IL (24 miles from Coal City, IL)
- 15 days ago
- Kankakee, IL (24 miles from Coal City, IL)
- 15 days ago
experience set on one call resolution....
Demographic Data for Coal City, IL
Moving to Coal City, IL? Find some basic demographic data about Coal City, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Coal City, IL
Highest Education Level
Customer Service Representatives in Coal City, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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