Customer Service Representative Jobs in Cissna Park, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep, Long term care
- Hoopeston, IL (12 miles from Cissna Park, IL)
- 1 day ago
- Hoopeston, IL (12 miles from Cissna Park, IL)
- 1 day ago
Offering $15 to $20 per hour This employee takes calls from Long Term Care customers, enter orders, and dispatches to the appropriate service center. Job Responsibilities: Log all incoming calls...
- Penfield, IL (17 miles from Cissna Park, IL)
- 25 days ago
- Penfield, IL (17 miles from Cissna Park, IL)
- 25 days ago
Location: 2157 Penfield Road Penfield, NY 14526 Availability Requirement for this role: Morning, afternoon (includes weekends). Age Requirement: Must be 18 years or older Time Type: Part time Pay...
Customer Service Representative, PT Evenings
- Rantoul, IL (22 miles from Cissna Park, IL)
- 30+ days ago
- Rantoul, IL (22 miles from Cissna Park, IL)
- 30+ days ago
Store 4701430: 1295 E Grove, Rantoul, Illinois 61866 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT
- Rantoul, IL (22 miles from Cissna Park, IL)
- 45+ days ago
- Rantoul, IL (22 miles from Cissna Park, IL)
- 45+ days ago
Store 4701445: 220 S Murray Rd, Rantoul, Illinois 61866 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT Weekends
- Rantoul, IL (22 miles from Cissna Park, IL)
- 45+ days ago
- Rantoul, IL (22 miles from Cissna Park, IL)
- 45+ days ago
Store 4701430: 1295 E Grove, Rantoul, Illinois 61866 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Cissna Park, IL
Moving to Cissna Park, IL? Find some basic demographic data about Cissna Park, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Cissna Park, IL
Highest Education Level
Customer Service Representatives in Cissna Park, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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