Customer Service Representative Jobs in Cisco, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 30 Jobs

Customer Service Support

  • Decatur, IL (17 miles from Cisco, IL)
  • 45+ days ago
  • Decatur, IL (17 miles from Cisco, IL)
  • 45+ days ago

Customer Service Support | Primient About Primient Primient is a century old company with an entrepreneurial spirit. We are a leading producer of food and industrial ingredients made from...

Retail Customer Service Cashier

  • Decatur, IL (17 miles from Cisco, IL)
  • 1 day ago
  • Decatur, IL (17 miles from Cisco, IL)
  • 1 day ago

Req ID: 459073 Address: 3925 County Fair Drive Decatur, IL, 62526 Benefits: * $15.50 - $20.15 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off *...

Customer Service Representative

  • Long Creek, IL (17 miles from Cisco, IL)
  • 2 days ago
  • Long Creek, IL (17 miles from Cisco, IL)
  • 2 days ago

Customer Service Representative Responsibilities Provide customer service in a manufacturing environment, managing assigned customer accounts....

Customer Service Specialist

  • Decatur, IL (17 miles from Cisco, IL)
  • 2 days ago
  • Decatur, IL (17 miles from Cisco, IL)
  • 2 days ago

Customer Service Specialist 4.4 4.4 out of 5 stars Decatur, IL 62526 Job Title: Customer Service Specialist Location: Decatur, IL (On-site) Pay: $17-$19/hour Schedule: Monday through Friday, 8:00...

Customer Service Representative

  • Decatur, IL (17 miles from Cisco, IL)
  • 3 days ago
  • Decatur, IL (17 miles from Cisco, IL)
  • 3 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative

  • Clinton, IL (15 miles from Cisco, IL)
  • 9 days ago
  • Clinton, IL (15 miles from Cisco, IL)
  • 9 days ago

Store 4701416: 60 Cedar Square, Clinton, Illinois 61727 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Cashier / Customer Service Associate - Clinton 3rd shift

  • Clinton, IL (15 miles from Cisco, IL)
  • 10 days ago
  • Clinton, IL (15 miles from Cisco, IL)
  • 10 days ago

$15.50 per hour for 3rd shift Get paid every week 25 cent pay increase every 3 MONTHS for the first year of employment!! Mach 1 Stores of Clinton, Illinois is looking to hire an Entry-Level...

Customer Service Representative

  • Decatur, IL (17 miles from Cisco, IL)
  • 13 days ago
  • Decatur, IL (17 miles from Cisco, IL)
  • 13 days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Insurance Sales Agent - Customer Service

  • Decatur, IL (17 miles from Cisco, IL)
  • 14 days ago
  • Decatur, IL (17 miles from Cisco, IL)
  • 14 days ago

Sign-On Bonus Opportunity of up to $1,000* Pay Range: $15 - $17 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...

Customer Service Rep

  • Decatur, IL (17 miles from Cisco, IL)
  • 21 days ago
  • Decatur, IL (17 miles from Cisco, IL)
  • 21 days ago

Customer Service Representative A Customer Service Representative requires strong dedication to providing a high level of service to our customers....

Customer Service Representative

  • Decatur, IL (17 miles from Cisco, IL)
  • 22 days ago
  • Decatur, IL (17 miles from Cisco, IL)
  • 22 days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Customer Service Representative, PT Mid Shift

  • Decatur, IL (17 miles from Cisco, IL)
  • 28 days ago
  • Decatur, IL (17 miles from Cisco, IL)
  • 28 days ago

Service Representative....

Spanish Bilingual Remote Customer Service Representative

  • Clinton, IL (15 miles from Cisco, IL)
  • 30+ days ago
  • Clinton, IL (15 miles from Cisco, IL)
  • 30+ days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative, Full or Part Time

  • Mahomet, IL (22 miles from Cisco, IL)
  • 30+ days ago
  • Mahomet, IL (22 miles from Cisco, IL)
  • 30+ days ago

Store 4701432: 506 S Prairie View Rd, Mahomet, Illinois 61853 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, PT

  • Monticello, IL (8 miles from Cisco, IL)
  • 30+ days ago
  • Monticello, IL (8 miles from Cisco, IL)
  • 30+ days ago

Store 4701431: 802 Iron Horse Place, Monticello, Illinois 61856 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Demographic Data for Cisco, IL

Moving to Cisco, IL? Find some basic demographic data about Cisco, IL below.


Local
National
497
6
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Cisco, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Cisco, IL offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Cisco, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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