Customer Service Representative Jobs in Champaign, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Full or Part Time Customer Service Team Member 78
- Crew Carwash
- Champaign, IL
- 30+ days ago
- Champaign, IL
- 30+ days ago
Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...
In Person Part TimeCustomer Service Rep. - Champaign, IL
- ACS Auto Club Services, Inc.
- Champaign, IL
- 30+ days ago
- Champaign, IL
- 30+ days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who...
In Person- Allied First Bank
- Savoy, IL (4 miles from Champaign, IL)
- 2 days ago
- Savoy, IL (4 miles from Champaign, IL)
- 2 days ago
We are seeking a professional and customer-focused Customer Support Specialist to support routine client requests through various client communication including calls, chats, or emails. This role...
In PersonCustomer Service Representative (Overnight) - Veterinary Teaching Hospital
- University of Illinois at Urbana-Champaign
- Urbana, IL (1 mile from Champaign, IL)
- 5 days ago
- Urbana, IL (1 mile from Champaign, IL)
- 5 days ago
Customer Service Representative (Overnight) - Veterinary Teaching Hospital Veterinary Teaching Hospital Job Summary Under general supervision, the Customer Service Representative will represent the...
In PersonCustomer Service Representative
- National Seating & Mobility
- Champaign, IL
- 7 days ago
- Champaign, IL
- 7 days ago
What is it like to work at NSM? National Seating & Mobility (NSM) serves a special mission. We provide each team member the opportunity to directly impact our clients’ lives. We are dedicated to...
In PersonWe are seeking a highly motivated Customer Support Specialist to join our awesome team here at Fairlawn! The ideal candidate will embody Fairlawns core values: Be Kind, Own It, Be Flexible, and...
In PersonCustomer Service Rep(02966) - 205 n Lombard st
- Domino's Pizza
- Mahomet, IL (11 miles from Champaign, IL)
- 9 days ago
- Mahomet, IL (11 miles from Champaign, IL)
- 9 days ago
Company Description Job Description As a Customer Service Representative CSR, you will be doing just that. Representing our Brand of Domino's and Emersonmaker, Inc....
In PersonCustomer Service Associate - Nights/Weekends
- Raising Cane's
- Champaign, IL
- 13 days ago
- Champaign, IL
- 13 days ago
Starting hiring pay at: $15.50 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonCustomer Service Representative
- Circle K Stores, Inc.
- Urbana, IL (1 mile from Champaign, IL)
- 14 days ago
- Urbana, IL (1 mile from Champaign, IL)
- 14 days ago
Store 4701434: 810 W Green, Urbana, Illinois 61801 Shift Availability Overnight Time Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative....
In Person- MOBILE COMMUNICATIONS AMERICA, INC.
- Urbana, IL (1 mile from Champaign, IL)
- 19 days ago
- Urbana, IL (1 mile from Champaign, IL)
- 19 days ago
MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Customer Service Specialist in Urbana, Illinois, to support our fast-growing Voice (MSS)...
In PersonPart-Time Airport Agent - Ramp and Customer Service
- ENVOY AIR INC.
- Savoy, IL (4 miles from Champaign, IL)
- 28 days ago
- Savoy, IL (4 miles from Champaign, IL)
- 28 days ago
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
In Person Part TimePosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonCustomer Service Rep(02924) - 1803 W KIRBY AVE
- Domino's Pizza
- Champaign, IL
- 45+ days ago
- Champaign, IL
- 45+ days ago
Company Description Job Description We're excited to welcome a Customer Service Representative to our team in Champaign, United States!...
In PersonCustomer Service Representative (02900) - 407 E University Ave
- Domino's Pizza
- Urbana, IL (1 mile from Champaign, IL)
- 60+ days ago
- Urbana, IL (1 mile from Champaign, IL)
- 60+ days ago
Company Description Job Description Join our team as a Customer Service Representative at our Urbana location!...
In PersonCustomer Service Representative
- U-Haul
- Urbana, IL (1 mile from Champaign, IL)
- 60+ days ago
- Urbana, IL (1 mile from Champaign, IL)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonDemographic Data for Champaign, IL
Moving to Champaign, IL? Find some basic demographic data about Champaign, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Champaign, IL
Highest Education Level
Customer Service Representatives in Champaign, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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