Customer Service Representative Jobs in Centralia, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- Mount Vernon, IL (19 miles from Centralia, IL)
- moments ago
- Mount Vernon, IL (19 miles from Centralia, IL)
- moments ago
Req ID: 459645 Address: 3101 S. 10th St. Mt. Vernon, IL, 62864 Benefits: * $15.50 - $20.15 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off *...
Company Description Job Description About The Job Qualified Customer service reps must have personality with people skills. Must be able to operate all equipment, stock ingredients from various...
Electrical Supply - Customer Service Representative
- Mount Vernon, IL (19 miles from Centralia, IL)
- 7 days ago
- Mount Vernon, IL (19 miles from Centralia, IL)
- 7 days ago
Customer Service Representative - Electrical Supply Mt. Vernon, IL At Kirby Risk, a Customer Service Representative is a Multi-Faceted Role with Opportunities for Growth and Development!...
Customer Service Representative
- Carlyle, IL (11 miles from Centralia, IL)
- 11 days ago
- Carlyle, IL (11 miles from Centralia, IL)
- 11 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative, Evenings
- Salem, IL (14 miles from Centralia, IL)
- 17 days ago
- Salem, IL (14 miles from Centralia, IL)
- 17 days ago
Store 4700152: 1531 W Main St, Salem, Illinois 62881 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative
- Mount Vernon, IL (19 miles from Centralia, IL)
- 25 days ago
- Mount Vernon, IL (19 miles from Centralia, IL)
- 25 days ago
Store 4701334: 103 S 44th St, Mt Vernon, Illinois 62864 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Mid Shift
- Nashville, IL (20 miles from Centralia, IL)
- 26 days ago
- Nashville, IL (20 miles from Centralia, IL)
- 26 days ago
Store 4701354: 150 N Mill St, Nashville, Illinois 62263 Availability - Shift/Days Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative – Electrical Supply Centralia, IL At Kirby Risk, a Customer Service Representative is a Multi-Faceted Role with Opportunities for Growth and Development!...
- Vandalia, IL (24 miles from Centralia, IL)
- 30+ days ago
- Vandalia, IL (24 miles from Centralia, IL)
- 30+ days ago
The primary purpose of this position is to provide exemplary customer service to customers. Responsible for helping customers by providing product and service information in a confident, friendly,...
Store 4701349: 1515 E McCord St, Centralia, Illinois 62801 Availability - Shift/Days Full time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Rep(02916) 1340 W Main STreet
- Salem, IL (14 miles from Centralia, IL)
- 30+ days ago
- Salem, IL (14 miles from Centralia, IL)
- 30+ days ago
Company Description Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....
Customer Service Representative, PT Mid Shift
- Mount Vernon, IL (19 miles from Centralia, IL)
- 45+ days ago
- Mount Vernon, IL (19 miles from Centralia, IL)
- 45+ days ago
Store 4701333: 1710 S 10th St, Mt Vernon, Illinois 62864 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Cashier Customer Service Associate - Vandalia
- Vandalia, IL (24 miles from Centralia, IL)
- 45+ days ago
- Vandalia, IL (24 miles from Centralia, IL)
- 45+ days ago
Join Our Team at Mach 1 Stores in Vandalia, Illinois! Hey there! Are you a people person and love helping others? Mach 1 Stores is on the lookout for an Entry-Level Customer Service Associate to...
- Mount Vernon, IL (19 miles from Centralia, IL)
- 45+ days ago
- Mount Vernon, IL (19 miles from Centralia, IL)
- 45+ days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Cashier / Customer Service Associate - Mount Vernon 3rd
- Mount Vernon, IL (19 miles from Centralia, IL)
- 45+ days ago
- Mount Vernon, IL (19 miles from Centralia, IL)
- 45+ days ago
$15.50 per hour We offer fuel discounts, shift differential, double time for holidays, discounts on drinks, Free carwashes, vacation time, 401K Mach 1 Stores of Mount Vernon, Illinois is looking...
Demographic Data for Centralia, IL
Moving to Centralia, IL? Find some basic demographic data about Centralia, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Centralia, IL
Highest Education Level
Customer Service Representatives in Centralia, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »