Customer Service Representative Jobs in Carpentersville, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Aurora, IL (23 miles from Carpentersville, IL)
- 7 days ago
- Aurora, IL (23 miles from Carpentersville, IL)
- 7 days ago
$1,500 Sign on Bonus (paid at 90 days of service) Pay rate: $22.75/hour-$27.00/hour, plus commission Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its...
Business Development Executive, Quill
- Old Mill Creek, IL (22 miles from Carpentersville, IL)
- 60+ days ago
- Old Mill Creek, IL (22 miles from Carpentersville, IL)
- 60+ days ago
$1,500 Sign on Bonus (paid at 90 days of service) Pay Rate: $22.75/hour - $27.00/hour, plus commission Quill.com makes the job of ordering supplies easier and more rewarding. While delivering...
Insurance Sales Agent - Customer Service
- Woodstock, IL (16 miles from Carpentersville, IL)
- 6 hours ago
- Woodstock, IL (16 miles from Carpentersville, IL)
- 6 hours ago
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $16 - $18 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...
Customer Service Rep - weekends only
- Elmhurst, IL (24 miles from Carpentersville, IL)
- 9 hours ago
- Elmhurst, IL (24 miles from Carpentersville, IL)
- 9 hours ago
Kelly Services is seeking an experienced Customer Service Rep in Elmhurst, IL. This job consists of working every Saturday and Sunday, 8am-430pm. You will not work Mon-Fri. This is a contract to...
Customer Service Associate - Temporary
- Fox River Grove, IL (6 miles from Carpentersville, IL)
- 9 hours ago
- Fox River Grove, IL (6 miles from Carpentersville, IL)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Cary, IL (7 miles from Carpentersville, IL)
- 9 hours ago
- Cary, IL (7 miles from Carpentersville, IL)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Wellness Center
- Arlington Heights, IL (16 miles from Carpentersville, IL)
- 13 hours ago
- Arlington Heights, IL (16 miles from Carpentersville, IL)
- 13 hours ago
Hourly Pay Range: $17.00 - $25.50 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: Customer...
- Geneva, IL (17 miles from Carpentersville, IL)
- 19 hours ago
- Geneva, IL (17 miles from Carpentersville, IL)
- 19 hours ago
About Lovesac We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort. We do this by designing and innovating furniture solutions...
Customer Service Representative
- Aurora, IL (23 miles from Carpentersville, IL)
- 20 hours ago
- Aurora, IL (23 miles from Carpentersville, IL)
- 20 hours ago
We're hiring a Customer Service Representative in Aurora, IL for a fast-paced facility where precision, teamwork, and hustle come together daily....
Entry-Level Customer Service Specialist
- Deerfield, IL (21 miles from Carpentersville, IL)
- 20 hours ago
- Deerfield, IL (21 miles from Carpentersville, IL)
- 20 hours ago
Responsibilitiesarrow_right Entry and processing of customer and sample orders accurately and efficiently. Interface with all Capol departments and/or outside warehouse partners that support the...
- Lincolnshire, IL (19 miles from Carpentersville, IL)
- 1 day ago
- Lincolnshire, IL (19 miles from Carpentersville, IL)
- 1 day ago
Overview Provide support to Snap-on Diagnostics Customers and Franchisees via outbound and inbound phone calls, e-mail, and other written correspondence. This support includes, but is not limited...
Financial Analyst 4, Molecular Imaging Customer Service
- Hoffman Estates, IL (7 miles from Carpentersville, IL)
- 1 day ago
- Hoffman Estates, IL (7 miles from Carpentersville, IL)
- 1 day ago
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality....
- Park Ridge, IL (24 miles from Carpentersville, IL)
- 1 day ago
- Park Ridge, IL (24 miles from Carpentersville, IL)
- 1 day ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Representative
- Aurora, IL (23 miles from Carpentersville, IL)
- 1 day ago
- Aurora, IL (23 miles from Carpentersville, IL)
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Seasonal Customer Service Team Member
- Aurora, IL (23 miles from Carpentersville, IL)
- 1 day ago
- Aurora, IL (23 miles from Carpentersville, IL)
- 1 day ago
Store - CHI-NAPERVILLE, ILDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Demographic Data for Carpentersville, IL
Moving to Carpentersville, IL? Find some basic demographic data about Carpentersville, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Carpentersville, IL
Highest Education Level
Customer Service Representatives in Carpentersville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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