Customer Service Representative Jobs in Carol Stream, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (on-site)
- Bolingbrook, IL (15 miles from Carol Stream, IL)
- 7 days ago
- Bolingbrook, IL (15 miles from Carol Stream, IL)
- 7 days ago
Were evaluating talent for a variety of Customer Service and Operations opportunities in the automotive industry in Countryside, IL (Greater Chicago). If you enjoy solving problems, communicating...
Customer Service Representative
- Deerfield, IL (22 miles from Carol Stream, IL)
- 2 hours ago
- Deerfield, IL (22 miles from Carol Stream, IL)
- 2 hours ago
Schedule: Monday to Friday, 9:00 AM 6:00 PM CST Location: Onsite in Riverwoods, IL 60015 Pay Rate: $20/hour Were seeking a professional and reliable Customer Service Representative to join our team...
Customer Service Associate Job Bolingbrook, IL
- Bolingbrook, IL (15 miles from Carol Stream, IL)
- 2 hours ago
- Bolingbrook, IL (15 miles from Carol Stream, IL)
- 2 hours ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Jet Brite located at 600 E....
- Woodridge, IL (13 miles from Carol Stream, IL)
- 2 hours ago
- Woodridge, IL (13 miles from Carol Stream, IL)
- 2 hours ago
Looking for a Customer Service Rep in the Woodridge, Illinois area. This person would be responsible for supporting sales representatives and customers by providing information on availability of...
Delivery Station Customer Service Associate, DSL
- Chicago, IL (24 miles from Carol Stream, IL)
- 2 hours ago
- Chicago, IL (24 miles from Carol Stream, IL)
- 2 hours ago
At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...
Customer Service Representative - 1st Shift
- Skokie, IL (22 miles from Carol Stream, IL)
- 7 hours ago
- Skokie, IL (22 miles from Carol Stream, IL)
- 7 hours ago
at Federal-Mogul Motorparts LLC in Skokie, Illinois, United States Job Description DRiV is one of the world's leading designer, manufacturers and marketers of automotive products for original...
Remote Customer Service Representative - Facility Maintenance Services
- Aurora, IL (10 miles from Carol Stream, IL)
- 7 hours ago
- Aurora, IL (10 miles from Carol Stream, IL)
- 7 hours ago
Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....
Remote WorkCustomer Service Associate - Temporary
- Algonquin, IL (19 miles from Carol Stream, IL)
- 9 hours ago
- Algonquin, IL (19 miles from Carol Stream, IL)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Hillside, IL (12 miles from Carol Stream, IL)
- 9 hours ago
- Hillside, IL (12 miles from Carol Stream, IL)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Maywood, IL (15 miles from Carol Stream, IL)
- 9 hours ago
- Maywood, IL (15 miles from Carol Stream, IL)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Specialist
- Geneva, IL (10 miles from Carol Stream, IL)
- 10 hours ago
- Geneva, IL (10 miles from Carol Stream, IL)
- 10 hours ago
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Restaurant Customer Service Team Member
- Chicago, IL (24 miles from Carol Stream, IL)
- 11 hours ago
- Chicago, IL (24 miles from Carol Stream, IL)
- 11 hours ago
Pay: $15 to $17/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Customer Service Parcel Specialist
- Chicago, IL (24 miles from Carol Stream, IL)
- 11 hours ago
- Chicago, IL (24 miles from Carol Stream, IL)
- 11 hours ago
POSITION SUMMARY: This team member will have primary responsibility for coordinating the inbound/outbound package activities of the in-center parcel management operation. This team member will be...
Customer Service Specialist - Office Based
- Elmhurst, IL (10 miles from Carol Stream, IL)
- 11 hours ago
- Elmhurst, IL (10 miles from Carol Stream, IL)
- 11 hours ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Customer Service Specialist - Elmhurst Office Based
- Elmhurst, IL (10 miles from Carol Stream, IL)
- 12 hours ago
- Elmhurst, IL (10 miles from Carol Stream, IL)
- 12 hours ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Demographic Data for Carol Stream, IL
Moving to Carol Stream, IL? Find some basic demographic data about Carol Stream, IL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Carol Stream, IL
Highest Education Level
Customer Service Representatives in Carol Stream, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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