Customer Service Representative Jobs in Burbank, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 376 Jobs

Automotive Sales BDC

Circle Buick GMC Hummer EV
Highland, IN (21 miles from Burbank, IL)
7 days ago

Circle Buick GMC Hummer EV
Highland, IN (21 miles from Burbank, IL)
7 days ago

Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...

Healthcare Customer Service Representative - Remote

Oak Brook, IL (8 miles from Burbank, IL)
4 hours ago

Oak Brook, IL (8 miles from Burbank, IL)
4 hours ago

HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE - REMOTE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....

Remote Work

Pharmacy Customer Service Associate

Villa Park, IL (13 miles from Burbank, IL)
10 hours ago

Villa Park, IL (13 miles from Burbank, IL)
10 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep-State Farm Agent Team Member

Chicago, IL (12 miles from Burbank, IL)
10 hours ago

Chicago, IL (12 miles from Burbank, IL)
10 hours ago

This job was posted by : For more information, please see: State Farm Insurance Agency seeks an Insurance Customer Service-Agent Team Member to join their team. Insurance experience and Insurance...

MMS Customer Support Agent

Chicago, IL (12 miles from Burbank, IL)
10 hours ago

Chicago, IL (12 miles from Burbank, IL)
10 hours ago

This job was posted by : For more information, please see: **Motus**\ \ United States\ \ Motus is the industry leader in vehicle reimbursement and risk mitigation solutions for employees who...

Customer Service Rep

Wilmette, IL (23 miles from Burbank, IL)
1 day ago

Wilmette, IL (23 miles from Burbank, IL)
1 day ago

We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What You'll Do As a Customer Service Representative, you will be responsible...

On-Call Event Customer Service Representative

Naperville, IL (18 miles from Burbank, IL)
1 day ago

Naperville, IL (18 miles from Burbank, IL)
1 day ago

Posting Details Position Information Job Title On-Call Event Customer Service Representative Job Summary The On-Call Event Customer Service Representative provides event oversight and support to the...

Customer Support Specialist

Chicago, IL (12 miles from Burbank, IL)
1 day ago

Chicago, IL (12 miles from Burbank, IL)
1 day ago

About Ingredion: Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you've experienced our work in your favorite chocolate, your pet's food, the paper you write...

Business Insurance Senior Client Service Representative

Orland Park, IL (9 miles from Burbank, IL)
1 day ago

Orland Park, IL (9 miles from Burbank, IL)
1 day ago

Company: Marsh McLennan Agency Description: Senior Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of...

Customer Relations Specialist

Chicago, IL (12 miles from Burbank, IL)
2 days ago

Chicago, IL (12 miles from Burbank, IL)
2 days ago

Customer Relations Specialist Better Business Bureau Chicago Chicago, IL, USA 4 days ago Quick Job type Full-time Quick Job description Job Title : Customer Engagement & Data Specialist...

Part-time-Seasonal-Parent Support Customer Service Rep

Chicago, IL (12 miles from Burbank, IL)
2 days ago

Chicago, IL (12 miles from Burbank, IL)
2 days ago

Part-time-Seasonal-Parent Support Customer Service Rep Employer Chicago Public Schools - CPS Location Chicago, IL, US Salary Competitive categories now Employer Chicago Public Schools - CPS...

Customer Service Representative

Harvey, IL (11 miles from Burbank, IL)
2 days ago

Harvey, IL (11 miles from Burbank, IL)
2 days ago

CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...

Dominos Pizza Customer Service Rep/ Pizza MakerNew Lenox IL (Must be 18 years of age)

New Lenox, IL (19 miles from Burbank, IL)
2 days ago

New Lenox, IL (19 miles from Burbank, IL)
2 days ago

Customer Service Representative:Domino's New Lenox is looking for Full or Part Time well groomed, outgoing individuals that are capable of communicating efficiently with a wide range of people and...

Warehouse Customer Service Representative I (Entry) (CH#335197)

Bolingbrook, IL (16 miles from Burbank, IL)
2 days ago

Bolingbrook, IL (16 miles from Burbank, IL)
2 days ago

3rd Shift Assembly Line Production Workers (CH#335109) CREST HILL, IL 60403 Posted: 07/03/2025 Employment Type: Temp Industry: Manufacturing Job Number: 335109 Pay Rate: 18.51 - 18.51/hr JOB...

Customer Service Agent

Chicago, IL (12 miles from Burbank, IL)
2 days ago

Chicago, IL (12 miles from Burbank, IL)
2 days ago

Customer Service Agent Hustle Notice Biz Chicago, IL, US Hace 5 dias Quick Tipo de contrato A tiempo completo Quick Descripcion del trabajo Description Location : Birmingham, AL Job Type :...

View all 376 jobs

Demographic Data for Burbank, IL

Moving to Burbank, IL? Find some basic demographic data about Burbank, IL below.

Median Age

Average Household Income

Home Value vs Household Income in Burbank, IL

Local

National

Total Population

29,451

Number of Businesses

601

City Size

Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Omnichannel for Customer Service

With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Burbank, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Burbank, IL offer the following education background

Bachelor's Degree

31.0%

High School or GED

27.1%

Associate's Degree

16.2%

Vocational Degree or Certification

13.0%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Burbank, IL

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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