Customer Service Representative Jobs in Bunker Hill, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Experience Specialist (Mortgage)
- Edwardsville, IL (13 miles from Bunker Hill, IL)
- 2 days ago
- Edwardsville, IL (13 miles from Bunker Hill, IL)
- 2 days ago
Call Center - Contact Experience Specialist Location: St. Louis, MO 63110 Pay Rate: $23.00/hour Schedule: Monday-Friday, 8:30 AM - 5:30 PM (with flexibility) Work Environment: On-site (should...
Customer Service Representitve
- Florissant, MO (24 miles from Bunker Hill, IL)
- 3 days ago
- Florissant, MO (24 miles from Bunker Hill, IL)
- 3 days ago
We are looking for Customer Service Representative to maintain excellent customer relations during the reception and delivery of the vehicles being repaired as well as assist in various functions of...
Customer Service Representative
- Glen Carbon, IL (20 miles from Bunker Hill, IL)
- 3 days ago
- Glen Carbon, IL (20 miles from Bunker Hill, IL)
- 3 days ago
Service Center Glen Carbon JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Representative
- Troy, IL (24 miles from Bunker Hill, IL)
- 4 days ago
- Troy, IL (24 miles from Bunker Hill, IL)
- 4 days ago
Store 4701359: 536 Edwardsville Rd, Troy, Illinois 62294 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
- East Alton, IL (15 miles from Bunker Hill, IL)
- 5 days ago
- East Alton, IL (15 miles from Bunker Hill, IL)
- 5 days ago
This employee supervises all Customer Service functions of order entry while abiding by the procedures set forth by management. Job Responsibilities: Assists the Customer Service Supervisor in the...
Pharmacy Customer Service Associate
- Collinsville, IL (24 miles from Bunker Hill, IL)
- 5 days ago
- Collinsville, IL (24 miles from Bunker Hill, IL)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Collinsville, IL (24 miles from Bunker Hill, IL)
- 5 days ago
- Collinsville, IL (24 miles from Bunker Hill, IL)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Account Representative
- Granite City, IL (23 miles from Bunker Hill, IL)
- 8 days ago
- Granite City, IL (23 miles from Bunker Hill, IL)
- 8 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.17 per hour - $17.85 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Rep(02855) - 4996 Rte 159 Unit A Glen
- Glen Carbon, IL (20 miles from Bunker Hill, IL)
- 11 days ago
- Glen Carbon, IL (20 miles from Bunker Hill, IL)
- 11 days ago
Customer Service Representatives with Domino's Pizza undertake a variety of duties....
- Troy, IL (24 miles from Bunker Hill, IL)
- 11 days ago
- Troy, IL (24 miles from Bunker Hill, IL)
- 11 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Alton, IL (12 miles from Bunker Hill, IL)
- 12 days ago
- Alton, IL (12 miles from Bunker Hill, IL)
- 12 days ago
Store 4701342: 13 S Stanley Rd, Cottage Hills, Illinois 62018 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- East Alton, IL (15 miles from Bunker Hill, IL)
- 12 days ago
- East Alton, IL (15 miles from Bunker Hill, IL)
- 12 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, Afternoons
- Maryville, IL (22 miles from Bunker Hill, IL)
- 13 days ago
- Maryville, IL (22 miles from Bunker Hill, IL)
- 13 days ago
Store 4701459: 6559 State Rte 162, Maryville, Illinois 62062 Availability - Shift/Days Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT Overnights
- East Alton, IL (15 miles from Bunker Hill, IL)
- 13 days ago
- East Alton, IL (15 miles from Bunker Hill, IL)
- 13 days ago
Store 4701456: 716 W Saint Louis, East Alton, Illinois 62024 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Evenings
- Edwardsville, IL (13 miles from Bunker Hill, IL)
- 17 days ago
- Edwardsville, IL (13 miles from Bunker Hill, IL)
- 17 days ago
Store 4701599: 629 W Schwarz St, Edwardsville, Illinois 62025 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Bunker Hill, IL
Moving to Bunker Hill, IL? Find some basic demographic data about Bunker Hill, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Bunker Hill, IL
Highest Education Level
Customer Service Representatives in Bunker Hill, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »