Customer Service Representative Jobs in Brighton, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Jennings, MO (21 miles from Brighton, IL)
- 1 day ago
- Jennings, MO (21 miles from Brighton, IL)
- 1 day ago
What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
Retail Customer Service Associate
- Florissant, MO (19 miles from Brighton, IL)
- 1 day ago
- Florissant, MO (19 miles from Brighton, IL)
- 1 day ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
- Hazelwood, MO (21 miles from Brighton, IL)
- 2 days ago
- Hazelwood, MO (21 miles from Brighton, IL)
- 2 days ago
Waste Connections is looking for a high energy Customer Service Representative to join our team in St. Louis, MO!...
Customer Service and Sales Support
- Bridgeton, MO (23 miles from Brighton, IL)
- 2 days ago
- Bridgeton, MO (23 miles from Brighton, IL)
- 2 days ago
Customer Service and Sales Support image 1 of 1 compensation: $20 / hour + Bonus employment type: experience level: mid level job title: Customer Service & Sales Support About Us... We're a...
Customer Service Representative
- Bridgeton, MO (23 miles from Brighton, IL)
- 2 days ago
- Bridgeton, MO (23 miles from Brighton, IL)
- 2 days ago
Waste Connections is looking for a high energy Customer Service Representative to join our team in Bridgeton, MO! Why you need to join us! CULTURE: Its a Great place to work!...
Pharmacy Customer Service Associate
- Ferguson, MO (21 miles from Brighton, IL)
- 2 days ago
- Ferguson, MO (21 miles from Brighton, IL)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Glen Carbon, IL (21 miles from Brighton, IL)
- 2 days ago
- Glen Carbon, IL (21 miles from Brighton, IL)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Hamel, IL (18 miles from Brighton, IL)
- 2 days ago
- Hamel, IL (18 miles from Brighton, IL)
- 2 days ago
Req ID: 459071 Address: 9191 State Route 140 Hamel, IL, 62046 Benefits: * $15.50 - $20.15 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
- Hazelwood, MO (21 miles from Brighton, IL)
- 2 days ago
- Hazelwood, MO (21 miles from Brighton, IL)
- 2 days ago
Overview Imperial Dade, a leading North American distributor, has a Customer Service Support role available in Hazelwood, MO! Join a strong and continuously evolving team that helps our business...
- Alton, IL (6 miles from Brighton, IL)
- 3 days ago
- Alton, IL (6 miles from Brighton, IL)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
CLUB Customer Service Outfitter
- Hazelwood, MO (21 miles from Brighton, IL)
- 3 days ago
- Hazelwood, MO (21 miles from Brighton, IL)
- 3 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Hybrid Customer Service Representative
- Earth City, MO (24 miles from Brighton, IL)
- 3 days ago
- Earth City, MO (24 miles from Brighton, IL)
- 3 days ago
HYBRID CUSTOMER SERVICE REPRESENTATIVE HYBRID 1 day/week in EARTH CITY, MISSOURI Due to our expansive growth, we are seeking Hybrid Customer Service Associates who are looking for an opportunity to...
Remote WorkCustomer Service Representative
- Hazelwood, MO (21 miles from Brighton, IL)
- 3 days ago
- Hazelwood, MO (21 miles from Brighton, IL)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(01570) - 2181 Droste Rd
- Saint Charles, MO (20 miles from Brighton, IL)
- 4 days ago
- Saint Charles, MO (20 miles from Brighton, IL)
- 4 days ago
Customer Service Rep(01570) - 2181 Droste Rd 3.4 3.4 out of 5 stars 2181 Droste Road, Saint Charles, MO 63301 Job Description Customer Service Representatives with Domino's Pizza undertake a variety...
- Saint Charles, MO (20 miles from Brighton, IL)
- 5 days ago
- Saint Charles, MO (20 miles from Brighton, IL)
- 5 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Demographic Data for Brighton, IL
Moving to Brighton, IL? Find some basic demographic data about Brighton, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Brighton, IL
Highest Education Level
Customer Service Representatives in Brighton, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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