Customer Service Representative Jobs in Bloomington, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Restaurant Customer Service Team Member
- Normal, IL (5 miles from Bloomington, IL)
- moments ago
- Normal, IL (5 miles from Bloomington, IL)
- moments ago
Pay: $15 to $17/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
- Clinton, IL (23 miles from Bloomington, IL)
- 8 hours ago
- Clinton, IL (23 miles from Bloomington, IL)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Overview COMPETITIVE PAY!!!! We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our...
Logistics Customer Service Representative
- Morton, IL (24 miles from Bloomington, IL)
- 1 day ago
- Morton, IL (24 miles from Bloomington, IL)
- 1 day ago
LOGISTICS CUSTOMER SERVICE REPRESENTATIVE IN Morton, IL, USA!...
Store 4701210: 1210 W Market St, Bloomington, Illinois 61701 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
APPLY HERE Responsibilities: Handle Inquiries: Respond to customer questions and provide detailed information about our products and services. Resolve Issues: Address and resolve customer...
We have an opportunity with a fortune 500 Insurance Company in Bloomington IL. This position requires the ability to multi-task, use multiple systems, and have professionalism with Agents on...
Customer Service Representative
- Normal, IL (5 miles from Bloomington, IL)
- 6 days ago
- Normal, IL (5 miles from Bloomington, IL)
- 6 days ago
Service Representative at our manufacturing facility located in Normal, IL....
Resolves service problems in a contact center environment (via phone, email or chat) with a focus on one-call resolution. Assesses client needs and advises on policy coverage and options....
Customer Service Representative, Open Availability
- Normal, IL (5 miles from Bloomington, IL)
- 9 days ago
- Normal, IL (5 miles from Bloomington, IL)
- 9 days ago
Store 4701204: 309 Landmark Dr, Normal, Illinois 61761 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 4701421: 1206 N Towanda Barnes Rd, Bloomington, Illinois 61704 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
- Clinton, IL (23 miles from Bloomington, IL)
- 9 days ago
- Clinton, IL (23 miles from Bloomington, IL)
- 9 days ago
Customer Service Specialist | $17.00/hr - $18.00/hr | 7:30AM - 4:30PM | Monday - Friday Clinton, IL A local company supplying metal roof and building structural supports is seeking a person for...
Retail Customer Service Cashier
- Le Roy, IL (14 miles from Bloomington, IL)
- 11 days ago
- Le Roy, IL (14 miles from Bloomington, IL)
- 11 days ago
Req ID: 458895 Address: 505 S. Persimmon Dr. Leroy, IL, 61752 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Customer Service Rep(02801) - 2205 E. Oakland Ave.
- Bloomington, IL
- 13 days ago
- Bloomington, IL
- 13 days ago
Company Description Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....
Peoria - Sales and Customer Service Administrative Assistant
- Morton, IL (24 miles from Bloomington, IL)
- 14 days ago
- Morton, IL (24 miles from Bloomington, IL)
- 14 days ago
If you've had previous experience as a Customer Service Representative or Sales Associate, those skills may help you excel quickly in this role....
Demographic Data for Bloomington, IL
Moving to Bloomington, IL? Find some basic demographic data about Bloomington, IL below.
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Salary for Customer Service Representative Jobs in Bloomington, IL
Highest Education Level
Customer Service Representatives in Bloomington, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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