Customer Service Representative Jobs in Bethalto, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (remote)
- Earth City, MO (24 miles from Bethalto, IL)
- 2 hours ago
- Earth City, MO (24 miles from Bethalto, IL)
- 2 hours ago
CUSTOMER SERVICE REPRESENTATIVE (remote) This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Representative
- Saint Louis, MO (22 miles from Bethalto, IL)
- 7 hours ago
- Saint Louis, MO (22 miles from Bethalto, IL)
- 7 hours ago
Come Join Our H.U.N.K.S. Team! H.U.N.K.S. stands for Honest, Uniformed, Nice, Knowledgeable, Service Benefits: Flexible Scheduling Retirement Planning Healthcare Insurance Assistance Vacation time...
- Saint Charles, MO (21 miles from Bethalto, IL)
- 8 hours ago
- Saint Charles, MO (21 miles from Bethalto, IL)
- 8 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Associate - Temporary
- Jennings, MO (17 miles from Bethalto, IL)
- 1 day ago
- Jennings, MO (17 miles from Bethalto, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Edwardsville, IL (7 miles from Bethalto, IL)
- 1 day ago
- Edwardsville, IL (7 miles from Bethalto, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(01602) - 11933 Olive Blvd
- Saint Louis, MO (22 miles from Bethalto, IL)
- 2 days ago
- Saint Louis, MO (22 miles from Bethalto, IL)
- 2 days ago
Customer Service Representatives with Domino's Pizza undertake a variety of duties.Job duties include:Taking phone callsTaking ordersMaking pizzasCompleting cash transactionsProviding customers a great...
Customer Service Salesperson - Highland, IL
- Highland, IL (24 miles from Bethalto, IL)
- 2 days ago
- Highland, IL (24 miles from Bethalto, IL)
- 2 days ago
Customer Service Salesperson - Highland, IL Description Responsible or involved in all service aspects of customers' orders, questions, problems, contracts, changes, and quotes to satisfy...
Customer Service Rep(01584) - 485 s kirkwood rd
- Saint Louis, MO (22 miles from Bethalto, IL)
- 2 days ago
- Saint Louis, MO (22 miles from Bethalto, IL)
- 2 days ago
Customer Service Representatives with Domino's Pizza undertake a variety of duties.Job duties include:Taking phone callsTaking ordersMaking pizzasCompleting cash transactionsProviding customers a great...
Customer Experience Specialist (Mortgage)
- Edwardsville, IL (7 miles from Bethalto, IL)
- 3 days ago
- Edwardsville, IL (7 miles from Bethalto, IL)
- 3 days ago
Call Center - Contact Experience Specialist Location: St. Louis, MO 63110 Pay Rate: $23.00/hour Schedule: Monday-Friday, 8:30 AM - 5:30 PM (with flexibility) Work Environment: On-site (should...
Customer Care Specialist (Part-Time)
- Saint Louis, MO (22 miles from Bethalto, IL)
- 3 days ago
- Saint Louis, MO (22 miles from Bethalto, IL)
- 3 days ago
The Customer Care Specialist is a point of contact for customers, and handles inquiries that range from simple, routine questions, to moderately complex complaints about a customer's experience...
Lead Customer Service Rep/Make Ready Coordinator - Real Estate
- University City, MO (23 miles from Bethalto, IL)
- 3 days ago
- University City, MO (23 miles from Bethalto, IL)
- 3 days ago
Scheduled Hours 37.5 Position Summary This position functions as part of the department Services team. Responsible for greeting, providing accurate information and meeting the needs of the...
- Saint Louis, MO (22 miles from Bethalto, IL)
- 4 days ago
- Saint Louis, MO (22 miles from Bethalto, IL)
- 4 days ago
About the Team/Role The Customer Service Specialist primarily engages with WEX customers over the phone. In this role, you would be responsible for accurately answering customer inquiries about...
Pharmacy Customer Service Associate
- Florissant, MO (18 miles from Bethalto, IL)
- 4 days ago
- Florissant, MO (18 miles from Bethalto, IL)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Sauget, IL (21 miles from Bethalto, IL)
- 4 days ago
- Sauget, IL (21 miles from Bethalto, IL)
- 4 days ago
Come and experience the difference with R+L Carriers R+L Carriers has immediate need for a Full Time Customer Service Representative in our Sauget, IL Service Center office....
Customer Service Representitve
- Florissant, MO (15 miles from Bethalto, IL)
- 4 days ago
- Florissant, MO (15 miles from Bethalto, IL)
- 4 days ago
We are looking for Customer Service Representative to maintain excellent customer relations during the reception and delivery of the vehicles being repaired as well as assist in various functions of...
Demographic Data for Bethalto, IL
Moving to Bethalto, IL? Find some basic demographic data about Bethalto, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Bethalto, IL
Highest Education Level
Customer Service Representatives in Bethalto, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »