Customer Service Representative Jobs in Belvidere, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Restaurant Customer Service Team Member
- Rockford, IL (16 miles from Belvidere, IL)
- 12 hours ago
- Rockford, IL (16 miles from Belvidere, IL)
- 12 hours ago
Pay: $15 to $17/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Remote Customer Service Representative
- Rockford, IL (16 miles from Belvidere, IL)
- 2 days ago
- Rockford, IL (16 miles from Belvidere, IL)
- 2 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Sycamore, IL (18 miles from Belvidere, IL)
- 2 days ago
- Sycamore, IL (18 miles from Belvidere, IL)
- 2 days ago
Job Purpose: CorruKraft a Veritiv company is seeking a Customer Service Representative for our Sycamore, IL This position will report to the: Customer Service Manager FLSA Status: Non-exempt What Youll...
- Huntley, IL (20 miles from Belvidere, IL)
- 2 days ago
- Huntley, IL (20 miles from Belvidere, IL)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative, PT 1st Shift
- Dekalb, IL (24 miles from Belvidere, IL)
- 4 days ago
- Dekalb, IL (24 miles from Belvidere, IL)
- 4 days ago
Store 4701419: 1102 N First St, Dekalb, Illinois 60115 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Loves Park, IL (9 miles from Belvidere, IL)
- 5 days ago
- Loves Park, IL (9 miles from Belvidere, IL)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Sales Associate - Part Time
- Rockford, IL (16 miles from Belvidere, IL)
- 5 days ago
- Rockford, IL (16 miles from Belvidere, IL)
- 5 days ago
COMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands...
Customer Service Representative
- Hampshire, IL (20 miles from Belvidere, IL)
- 7 days ago
- Hampshire, IL (20 miles from Belvidere, IL)
- 7 days ago
Summary The Customer Service Representative acts as the primary contact for order fulfillment and account management activities, ensuring customers have a positive experience with every interaction....
Customer Service Representative - Food & Nutrition Call Center, Casual, Rotating
- Woodstock, IL (19 miles from Belvidere, IL)
- 9 days ago
- Woodstock, IL (19 miles from Belvidere, IL)
- 9 days ago
The Customer Service Representative provides scheduling, registration, and customer service functions at Northwestern Medicine....
Customer Service Associate - Temporary
- Roscoe, IL (14 miles from Belvidere, IL)
- 10 days ago
- Roscoe, IL (14 miles from Belvidere, IL)
- 10 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Monroe Center, IL (12 miles from Belvidere, IL)
- 12 days ago
- Monroe Center, IL (12 miles from Belvidere, IL)
- 12 days ago
Req ID: 459049 Address: 16991 E. Illinois Rte. 72 Monroe Center, IL, 61052 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
Customer Service Representative - Open Availability
- Rockford, IL (16 miles from Belvidere, IL)
- 14 days ago
- Rockford, IL (16 miles from Belvidere, IL)
- 14 days ago
Store 4701437: 2225 W Riverside Blvd, Rockford, Illinois 61103 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - CUSTO045401-7087
- Rockford, IL (16 miles from Belvidere, IL)
- 15 days ago
- Rockford, IL (16 miles from Belvidere, IL)
- 15 days ago
at Ollie's Bargain Outlet, Inc. in Rockford, Illinois, United States Job Description Join our team and live the Ollie-tude! : ( Ollie's Core Values) BE A TEAM PLAYER - Associates are expected to...
Customer Service Representative, PT 2nd Shift (6pm - Midnight)
- Rochelle, IL (22 miles from Belvidere, IL)
- 17 days ago
- Rochelle, IL (22 miles from Belvidere, IL)
- 17 days ago
Store 4701408: 1110 N Dement, Rochelle, Illinois 61068 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Manufacturing Customer Service Inside Sales
- Sycamore, IL (18 miles from Belvidere, IL)
- 19 days ago
- Sycamore, IL (18 miles from Belvidere, IL)
- 19 days ago
Inside Sales and Customer Service Manufacturing Environment| $45,000-$50,000/ year TOP JOB ALERT! Local company looking to add to our Customer Relationship department. In this position you will...
Demographic Data for Belvidere, IL
Moving to Belvidere, IL? Find some basic demographic data about Belvidere, IL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Belvidere, IL
Highest Education Level
Customer Service Representatives in Belvidere, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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