Customer Service Representative Jobs in Assumption, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Decatur, IL (21 miles from Assumption, IL)
- 45+ days ago
- Decatur, IL (21 miles from Assumption, IL)
- 45+ days ago
Customer Service Support | Primient About Primient Primient is a century old company with an entrepreneurial spirit. We are a leading producer of food and industrial ingredients made from...
Retail Customer Service Cashier
- Decatur, IL (21 miles from Assumption, IL)
- 1 day ago
- Decatur, IL (21 miles from Assumption, IL)
- 1 day ago
Req ID: 459073 Address: 3925 County Fair Drive Decatur, IL, 62526 Benefits: * $15.50 - $20.15 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off *...
Customer Service Representative
- Long Creek, IL (21 miles from Assumption, IL)
- 1 day ago
- Long Creek, IL (21 miles from Assumption, IL)
- 1 day ago
Customer Service Representative Responsibilities Provide customer service in a manufacturing environment, managing assigned customer accounts....
- Decatur, IL (21 miles from Assumption, IL)
- 2 days ago
- Decatur, IL (21 miles from Assumption, IL)
- 2 days ago
Customer Service Specialist 4.4 4.4 out of 5 stars Decatur, IL 62526 Job Title: Customer Service Specialist Location: Decatur, IL (On-site) Pay: $17-$19/hour Schedule: Monday through Friday, 8:00...
Customer Service Representative
- Decatur, IL (21 miles from Assumption, IL)
- 3 days ago
- Decatur, IL (21 miles from Assumption, IL)
- 3 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Pharmacy Customer Service Associate
- Taylorville, IL (14 miles from Assumption, IL)
- 12 days ago
- Taylorville, IL (14 miles from Assumption, IL)
- 12 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Decatur, IL (21 miles from Assumption, IL)
- 12 days ago
- Decatur, IL (21 miles from Assumption, IL)
- 12 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Taylorville, IL (14 miles from Assumption, IL)
- 13 days ago
- Taylorville, IL (14 miles from Assumption, IL)
- 13 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Insurance Sales Agent - Customer Service
- Decatur, IL (21 miles from Assumption, IL)
- 14 days ago
- Decatur, IL (21 miles from Assumption, IL)
- 14 days ago
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $15 - $17 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...
Customer Service Representative
- Taylorville, IL (14 miles from Assumption, IL)
- 16 days ago
- Taylorville, IL (14 miles from Assumption, IL)
- 16 days ago
Store 4700154: 415 W Spressor, Taylorville, Illinois 62568 Availability - Shift/Days Part time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service...
- Decatur, IL (21 miles from Assumption, IL)
- 21 days ago
- Decatur, IL (21 miles from Assumption, IL)
- 21 days ago
Customer Service Representative A Customer Service Representative requires strong dedication to providing a high level of service to our customers....
Customer Service Representative
- Decatur, IL (21 miles from Assumption, IL)
- 22 days ago
- Decatur, IL (21 miles from Assumption, IL)
- 22 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative, PT Mid Shift
- Decatur, IL (21 miles from Assumption, IL)
- 28 days ago
- Decatur, IL (21 miles from Assumption, IL)
- 28 days ago
Service Representative....
Cashier / Customer Service Associate - Taylorville 3rd
- Taylorville, IL (14 miles from Assumption, IL)
- 30+ days ago
- Taylorville, IL (14 miles from Assumption, IL)
- 30+ days ago
Join the Mach 1 Team based in Taylorville! Are you looking for an exciting job that allows you to interact with people, stay engaged, and earn some extra money? Mach 1 is currently seeking...
Customer Service Representative, Evenings
- Decatur, IL (21 miles from Assumption, IL)
- 30+ days ago
- Decatur, IL (21 miles from Assumption, IL)
- 30+ days ago
Store 4700151: 501 N Main St, Decatur, Illinois 62523 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Demographic Data for Assumption, IL
Moving to Assumption, IL? Find some basic demographic data about Assumption, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Assumption, IL
Highest Education Level
Customer Service Representatives in Assumption, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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