Customer Service Representative Jobs in Antioch, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate - Temporary
- Beach Park, IL (7 miles from Antioch, IL)
- moments ago
- Beach Park, IL (7 miles from Antioch, IL)
- moments ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Deerfield, IL (21 miles from Antioch, IL)
- 4 hours ago
- Deerfield, IL (21 miles from Antioch, IL)
- 4 hours ago
Schedule: Monday to Friday, 9:00 AM 6:00 PM CST Location: Onsite in Riverwoods, IL 60015 Pay Rate: $20/hour Were seeking a professional and reliable Customer Service Representative to join our team...
- Island Lake, IL (14 miles from Antioch, IL)
- 14 hours ago
- Island Lake, IL (14 miles from Antioch, IL)
- 14 hours ago
Camping World is seeking a Customer Service Agent for our growing team. This customer service agent for Call Center position will handle heavy inbound calls relating to RV use and service. This...
Truck Customer Success Specialist
- Hoffman Estates, IL (20 miles from Antioch, IL)
- 20 hours ago
- Hoffman Estates, IL (20 miles from Antioch, IL)
- 20 hours ago
Field Based Position - Must reside near a Major Airport About US CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (OEMs) across...
- Deerfield, IL (21 miles from Antioch, IL)
- 1 day ago
- Deerfield, IL (21 miles from Antioch, IL)
- 1 day ago
Company Description Starting from $13/Hour Domino's Pizza is hiring immediately for Pizza Cooks/Customer Service Representatives....
Customer Service Representative
- Deerfield, IL (21 miles from Antioch, IL)
- 1 day ago
- Deerfield, IL (21 miles from Antioch, IL)
- 1 day ago
Job Description The Customer Service Representative is responsible for providing high quality customer care to create a positive experience for our B2B customers....
Remote WorkPharmacy Customer Service Associate
- Gurnee, IL (8 miles from Antioch, IL)
- 2 days ago
- Gurnee, IL (8 miles from Antioch, IL)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Gurnee, IL (8 miles from Antioch, IL)
- 2 days ago
- Gurnee, IL (8 miles from Antioch, IL)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Powers Lake, WI (13 miles from Antioch, IL)
- 2 days ago
- Powers Lake, WI (13 miles from Antioch, IL)
- 2 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Union Grove, WI (17 miles from Antioch, IL)
- 2 days ago
- Union Grove, WI (17 miles from Antioch, IL)
- 2 days ago
Bilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential!...
Customer Service Representative - Overnights
- Waterford, WI (23 miles from Antioch, IL)
- 2 days ago
- Waterford, WI (23 miles from Antioch, IL)
- 2 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Vernon Hills, IL (16 miles from Antioch, IL)
- 2 days ago
- Vernon Hills, IL (16 miles from Antioch, IL)
- 2 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I's or Branch Customer...
- Pleasant Prairie, WI (10 miles from Antioch, IL)
- 3 days ago
- Pleasant Prairie, WI (10 miles from Antioch, IL)
- 3 days ago
Customer Account Manager Pleasant Prairie, WI The Opportunity: The Customer Service Representative (CSR) represents Smurfit Westrock to the customer and acts as a critical liaison between the customer...
- Deerfield, IL (21 miles from Antioch, IL)
- 3 days ago
- Deerfield, IL (21 miles from Antioch, IL)
- 3 days ago
Job Description Customer Service Rep About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy...
- Abbott Park, IL (14 miles from Antioch, IL)
- 3 days ago
- Abbott Park, IL (14 miles from Antioch, IL)
- 3 days ago
To discuss more about this job opportunity, please reach out to Deepak Arya (LinkedIn URL - www.linkedin.com/in/deepak-arya-8a79aa22a/), email your updated resume at Email - ... or give me a call...
Demographic Data for Antioch, IL
Moving to Antioch, IL? Find some basic demographic data about Antioch, IL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Antioch, IL
Highest Education Level
Customer Service Representatives in Antioch, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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