Customer Service Representative Jobs in Antioch, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Mundelein, IL (13 miles from Antioch, IL)
- 30+ days ago
- Mundelein, IL (13 miles from Antioch, IL)
- 30+ days ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
- Kenosha, WI (17 miles from Antioch, IL)
- 3 hours ago
- Kenosha, WI (17 miles from Antioch, IL)
- 3 hours ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
- Lake Zurich, IL (17 miles from Antioch, IL)
- 3 hours ago
- Lake Zurich, IL (17 miles from Antioch, IL)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Bilingual
- Rochester, WI (21 miles from Antioch, IL)
- 5 hours ago
- Rochester, WI (21 miles from Antioch, IL)
- 5 hours ago
Bilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential!...
Pharmacy Customer Service Associate
- Arlington Heights, IL (24 miles from Antioch, IL)
- 1 day ago
- Arlington Heights, IL (24 miles from Antioch, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(02837) 12 W Dundee Rd
- Wheeling, IL (24 miles from Antioch, IL)
- 1 day ago
- Wheeling, IL (24 miles from Antioch, IL)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- McHenry, IL (12 miles from Antioch, IL)
- 1 day ago
- McHenry, IL (12 miles from Antioch, IL)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (RSS)
- Hoffman Estates, IL (20 miles from Antioch, IL)
- 1 day ago
- Hoffman Estates, IL (20 miles from Antioch, IL)
- 1 day ago
Description Job Overview As a Resident Services Specialist, you'll be responsible for providing residents, board members, and vendors with information in response to inquiries, concerns and...
- Lake Geneva, WI (21 miles from Antioch, IL)
- 1 day ago
- Lake Geneva, WI (21 miles from Antioch, IL)
- 1 day ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
- Kenosha, WI (17 miles from Antioch, IL)
- 2 days ago
- Kenosha, WI (17 miles from Antioch, IL)
- 2 days ago
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Kwik Spirits 528 Pay Range: $15.00 to $19.23 Shift: Variable Actual pay will be based on various factors,...
- Mettawa, IL (18 miles from Antioch, IL)
- 2 days ago
- Mettawa, IL (18 miles from Antioch, IL)
- 2 days ago
Hybrid Training is 4 days in office 1 day remote in either Mettawa IL or Florham Park NJ (after training days will be flexible - 3 days in office and 2 days remote). Hours - 8:00am 4:30pm Must to...
Customer Service Representative
- Round Lake Park, IL (8 miles from Antioch, IL)
- 2 days ago
- Round Lake Park, IL (8 miles from Antioch, IL)
- 2 days ago
Groot, a Waste Connection's company, has an immediate opening for a Customer Service Representative in Round Lake Park, Illinois Our priority is to make sure we hire professional customer service representatives...
Customer Service Rep(02787) 837 S Lake St
- Mundelein, IL (13 miles from Antioch, IL)
- 2 days ago
- Mundelein, IL (13 miles from Antioch, IL)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Deerfield, IL (21 miles from Antioch, IL)
- 2 days ago
- Deerfield, IL (21 miles from Antioch, IL)
- 2 days ago
Job Description We are looking for a dynamic and customer-focused individual to join our team as a Customer Service Representative....
Remote WorkDemographic Data for Antioch, IL
Moving to Antioch, IL? Find some basic demographic data about Antioch, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Antioch, IL
Highest Education Level
Customer Service Representatives in Antioch, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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