Customer Service Representative Jobs in Algonquin, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 198 Jobs

Customer Service Representative

  • Deerfield, IL (22 miles from Algonquin, IL)
  • 1 hour ago
  • Deerfield, IL (22 miles from Algonquin, IL)
  • 1 hour ago

Schedule: Monday to Friday, 9:00 AM 6:00 PM CST Location: Onsite in Riverwoods, IL 60015 Pay Rate: $20/hour Were seeking a professional and reliable Customer Service Representative to join our team...

Customer Service Associate - Temporary

  • Algonquin, IL
  • 9 hours ago
  • Algonquin, IL
  • 9 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Retail Customer Service Specialist

  • Geneva, IL (19 miles from Algonquin, IL)
  • 10 hours ago
  • Geneva, IL (19 miles from Algonquin, IL)
  • 10 hours ago

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...

Restaurant Customer Service Team Member

  • Addison, IL (21 miles from Algonquin, IL)
  • 11 hours ago
  • Addison, IL (21 miles from Algonquin, IL)
  • 11 hours ago

Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...

Customer Service Agent

  • Island Lake, IL (9 miles from Algonquin, IL)
  • 11 hours ago
  • Island Lake, IL (9 miles from Algonquin, IL)
  • 11 hours ago

Camping World is seeking a Customer Service Agent for our growing team. This customer service agent for Call Center position will handle heavy inbound calls relating to RV use and service. This...

Truck Customer Success Specialist

  • Hoffman Estates, IL (7 miles from Algonquin, IL)
  • 18 hours ago
  • Hoffman Estates, IL (7 miles from Algonquin, IL)
  • 18 hours ago

Field Based Position - Must reside near a Major Airport About US CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (OEMs) across...

Customer Service Associate

  • West Dundee, IL (3 miles from Algonquin, IL)
  • 18 hours ago
  • West Dundee, IL (3 miles from Algonquin, IL)
  • 18 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Carol Stream, IL (19 miles from Algonquin, IL)
  • 21 hours ago
  • Carol Stream, IL (19 miles from Algonquin, IL)
  • 21 hours ago

Overview We are currently seeking a Customer Service Representative to answer incoming customer service calls and emails, process customer orders, and provide technical customer support to outside representatives...

Customer Service Representative (Hybrid or Remote)

  • Elk Grove Village, IL (19 miles from Algonquin, IL)
  • 1 day ago
  • Elk Grove Village, IL (19 miles from Algonquin, IL)
  • 1 day ago

10:30 am to 7 pm Monday through Friday shift Hybrid or Remote What you will do - Under minimal supervision the Customer Service Representative is expected to perform with honesty and integrity instituting...

Remote Work

Customer Service Representative I

  • Warrenville, IL (23 miles from Algonquin, IL)
  • 1 day ago
  • Warrenville, IL (23 miles from Algonquin, IL)
  • 1 day ago

Position Highlights: Position: Customer Service Representative I Location: Warrenville, IL Full Time Hours: Monday-Friday, standard business hours What you will do: Answers patient telephone calls,...

Customer Service Rep(09183)

  • Deerfield, IL (22 miles from Algonquin, IL)
  • 1 day ago
  • Deerfield, IL (22 miles from Algonquin, IL)
  • 1 day ago

Company Description Starting from $13/Hour Domino's Pizza is hiring immediately for Pizza Cooks/Customer Service Representatives....

Customer Service Representative

  • Deerfield, IL (22 miles from Algonquin, IL)
  • 1 day ago
  • Deerfield, IL (22 miles from Algonquin, IL)
  • 1 day ago

Job Description The Customer Service Representative is responsible for providing high quality customer care to create a positive experience for our B2B customers....

Remote Work

Spanish Bilingual CUSTOMER SERVICE REPRESENTATIVE

  • Des Plaines, IL (22 miles from Algonquin, IL)
  • 1 day ago
  • Des Plaines, IL (22 miles from Algonquin, IL)
  • 1 day ago

ROLE DESCRIPTION: STATE FARM AGENT is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As an Account...

Pharmacy Customer Service Associate

  • Gurnee, IL (24 miles from Algonquin, IL)
  • 1 day ago
  • Gurnee, IL (24 miles from Algonquin, IL)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative - Bilingual

  • Rolling Meadows, IL (15 miles from Algonquin, IL)
  • 2 days ago
  • Rolling Meadows, IL (15 miles from Algonquin, IL)
  • 2 days ago

Bilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential!...

Demographic Data for Algonquin, IL

Moving to Algonquin, IL? Find some basic demographic data about Algonquin, IL below.


Local
National
31,959
964
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Algonquin, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Algonquin, IL offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Algonquin, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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