Customer Service Representative Jobs in Algonquin, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 196 Jobs

Customer Service Representative

  • Creative Financial Staffing
  • Elk Grove Village, IL (19 miles from Algonquin, IL)
  • 1 hour ago
  • Elk Grove Village, IL (19 miles from Algonquin, IL)
  • 1 hour ago

Customer Service Specialist Elk Grove Village, IL Our client, a stable and growing Manufacturing company, is hiring a Customer Service Specialist to join its team. This Customer Service Specialist...

In Person

Customer Service Representative

  • The LaSalle Network Inc
  • Vernon Hills, IL (18 miles from Algonquin, IL)
  • 1 hour ago
  • Vernon Hills, IL (18 miles from Algonquin, IL)
  • 1 hour ago

Service Representative....

Hybrid

Customer Service - Winners Circle Staff

  • Dave & Buster's Management Corporation, Inc.
  • Schaumburg, IL (14 miles from Algonquin, IL)
  • 1 hour ago
  • Schaumburg, IL (14 miles from Algonquin, IL)
  • 1 hour ago

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs....

In Person

Customer Service Specialist

  • TEKsystems
  • Schaumburg, IL (14 miles from Algonquin, IL)
  • 2 hours ago
  • Schaumburg, IL (14 miles from Algonquin, IL)
  • 2 hours ago

About the Role This is a highimpact customer support role focused on email case management and issue resolution, not a highvolume call center environment. The Client Support Specialist plays a...

In Person Contract

Customer Service Representative

  • Signode
  • Roselle, IL (16 miles from Algonquin, IL)
  • 2 hours ago
  • Roselle, IL (16 miles from Algonquin, IL)
  • 2 hours ago

Company DescriptionWith over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit...

In Person

Front Desk Receptionist/Customer Service Representative

  • The LaSalle Network Inc
  • Vernon Hills, IL (18 miles from Algonquin, IL)
  • 2 hours ago
  • Vernon Hills, IL (18 miles from Algonquin, IL)
  • 2 hours ago

Service Representative....

In Person

Customer Service Representative, Overnights

  • Circle K Stores, Inc.
  • West Dundee, IL (3 miles from Algonquin, IL)
  • 5 hours ago
  • West Dundee, IL (3 miles from Algonquin, IL)
  • 5 hours ago

Store 4706727: 801 W Main St, West Dundee, Illinois 60118 Shift Availability Overnight Time Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative...

In Person

Multi-Location Customer Service Specialist

  • Sherwin-Williams
  • Des Plaines, IL (22 miles from Algonquin, IL)
  • 6 hours ago
  • Des Plaines, IL (22 miles from Algonquin, IL)
  • 6 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

In Person

Customer Service Representative

  • Veritiv
  • Sycamore, IL (22 miles from Algonquin, IL)
  • 18 hours ago
  • Sycamore, IL (22 miles from Algonquin, IL)
  • 18 hours ago

ONSITE 5 DAYS A WEEK AT OUR SYCAMORE OFFICE Job Purpose: Our Customer Service Representative will be responsible for providing outstanding high-touch service to our customers and will oversee their...

In Person

Customer Service Representative

  • National Express
  • Warrenville, IL (23 miles from Algonquin, IL)
  • 18 hours ago
  • Warrenville, IL (23 miles from Algonquin, IL)
  • 18 hours ago

Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee...

In Person

Customer Service Representative

  • MC Machinery Systems, Inc.
  • Elk Grove Village, IL (19 miles from Algonquin, IL)
  • 18 hours ago
  • Elk Grove Village, IL (19 miles from Algonquin, IL)
  • 18 hours ago

DESCRIPTION: The Customer Service Representative will support by providing helpful product information to clients and answer customer’s inquiries in a timely and courteous manner....

In Person

Customer Relations Specialist

  • The Cary Company
  • Addison, IL (21 miles from Algonquin, IL)
  • 19 hours ago
  • Addison, IL (21 miles from Algonquin, IL)
  • 19 hours ago

About The Cary Company The Cary Company is a forward-thinking industrial distribution company committed to excellence in customer experience, innovation, and employee development. Our culture is...

In Person

Customer Service Representative, Operations

  • Fresenius Kabi
  • Lake Zurich, IL (14 miles from Algonquin, IL)
  • 1 day ago
  • Lake Zurich, IL (14 miles from Algonquin, IL)
  • 1 day ago

The Customer Service Representative, Operations is responsible for delivering exceptional customer service by serving as a key point of contact for customer inquiries, issue resolution, and transactional...

Hybrid

Customer Service Representative

  • Pointe Pest Control
  • West Chicago, IL (18 miles from Algonquin, IL)
  • 1 day ago
  • West Chicago, IL (18 miles from Algonquin, IL)
  • 1 day ago

All duties for Customer Service Representative assigned by management. Qualifications & Requirements: High school diploma or equivalent required; college degree preferred....

In Person

Customer Service Representative

  • Spartan Logistics Services
  • Itasca, IL (19 miles from Algonquin, IL)
  • 1 day ago
  • Itasca, IL (19 miles from Algonquin, IL)
  • 1 day ago

Requirements Your Role as a Customer Service Representative As a Customer Service Representative at Spartan Logistics, youll help ensure smooth and efficient operations by: Managing shipping and receiving...

In Person

Demographic Data for Algonquin, IL

Moving to Algonquin, IL? Find some basic demographic data about Algonquin, IL below.


Local
National
31,959
964
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Algonquin, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Algonquin, IL offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Algonquin, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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