Customer Service Representative Jobs in Twin Falls, ID
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Center Specialist
- First Federal Savings Bank
- Twin Falls, ID
- 5 days ago
- Twin Falls, ID
- 5 days ago
Qualifications Preferred One year of banking experience to include knowledge of banking products and services and/or one year of call center experience....
In PersonCustomer Care Coordinator I Job Description Revised (July 2020) Report To: Cheese Customer Service & Continuous Improvement Manager Department: Commercial - Cheese Location: Twin Falls Exempt...
In PersonTeam members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide thorough training, learning...
In PersonCustomer Service Rep(07370) - 1869 Addison Ave. E - Starting at $10 an hour
- Domino's Pizza
- Twin Falls, ID
- 23 days ago
- Twin Falls, ID
- 23 days ago
Company Description Job Description Our Customer Service Representatives are expertly trained to provide the Domino's customer with an AMAZING experience....
In PersonCustomer Service Advisor at Valvoline in Post Falls, Idaho, United States Job Description What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see....
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin-Williams
- Twin Falls, ID
- 30+ days ago
- Twin Falls, ID
- 30+ days ago
at Sherwin-Williams in Twin Falls, Idaho, United States Job Description Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their...
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Twin Falls, ID
- 30+ days ago
- Twin Falls, ID
- 30+ days ago
at Sherwin Williams in Twin Falls, Idaho, United States Job Description Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their...
In Person- Cobblestone Auto Spa
- Twin Falls, ID
- 45+ days ago
- Twin Falls, ID
- 45+ days ago
Wage: $16.00 + Commissions Essential Functions (Other Duties as Assigned) Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or...
In PersonPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonCustomer Service Associate - Lunch/Afternoon Shift
- Raising Cane's
- Twin Falls, ID
- 90+ days ago
- Twin Falls, ID
- 90+ days ago
Starting hiring pay at: $ 13 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
In PersonDemographic Data for Twin Falls, ID
Moving to Twin Falls, ID? Find some basic demographic data about Twin Falls, ID below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Twin Falls, ID
Highest Education Level
Customer Service Representatives in Twin Falls, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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