Customer Service Representative Jobs in Pocatello, ID
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- McCammon, ID (16 miles from Pocatello, ID)
- 6 days ago
- McCammon, ID (16 miles from Pocatello, ID)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Chubbuck, ID (12 miles from Pocatello, ID)
- 7 days ago
- Chubbuck, ID (12 miles from Pocatello, ID)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Healthcare Customer Service Representative - Remote
- Pocatello, ID
- 10 days ago
- Pocatello, ID
- 10 days ago
Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.Connect with customers via phone/email/chat/and or social media to...
Remote WorkStore Customer Service Specialist
- Chubbuck, ID (12 miles from Pocatello, ID)
- 13 days ago
- Chubbuck, ID (12 miles from Pocatello, ID)
- 13 days ago
at Sherwin-Williams in Chubbuck, Idaho, United States Job Description This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Store Customer Service Specialist
- Chubbuck, ID (12 miles from Pocatello, ID)
- 16 days ago
- Chubbuck, ID (12 miles from Pocatello, ID)
- 16 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Job Description: Job Description: THIS IS MONDAY-FRIDAY, IN OFFICE POSITION Join Our Team as a Customer Care Specialist! At Sparklight and our Cable One family of Brands, we're all about our...
Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game?...
Customer Service Representative - Full-time / Part-time
- Chubbuck, ID (12 miles from Pocatello, ID)
- 21 days ago
- Chubbuck, ID (12 miles from Pocatello, ID)
- 21 days ago
Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game?...
Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Chubbuck, ID (12 miles from Pocatello, ID)
- 90+ days ago
- Chubbuck, ID (12 miles from Pocatello, ID)
- 90+ days ago
Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Demographic Data for Pocatello, ID
Moving to Pocatello, ID? Find some basic demographic data about Pocatello, ID below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Pocatello, ID
Highest Education Level
Customer Service Representatives in Pocatello, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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