Customer Service Representative Jobs in Moscow, ID

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-13 of 13 Jobs

Member Service Representative Weekend

  • Pullman, WA (15 miles from Moscow, ID)
  • 2 days ago
  • Pullman, WA (15 miles from Moscow, ID)
  • 2 days ago

MEMBER SERVICES REPRESENTATIVE (PART TIME - WEEKENDS) Location: Pullman, WA Type: Part Time Job Summary The Member Services Representative will be responsible for creating a positive member...

Retail Sales Associate Sporting Goods Department

  • Moscow, ID
  • 5 days ago
  • Moscow, ID
  • 5 days ago

This job was posted by : For more information, please see: Retail Sales Associate, Full Time\ \ Knowledge of Firearms/Hunting/Action Sports is a plus.\ \ Overview:\ As a Retail Sales Associate,...

Sporting Goods Sales Associate, Full Time

  • Moscow, ID
  • 6 days ago
  • Moscow, ID
  • 6 days ago

Sporting Goods Sales Associate, Full Time (Moscow) Tri-State Outfitters image 1 of 1 1104 Pullman Rd near Peterson St compensation: $15.00 - $16.50/HR DOE, BENEFITS AND GREAT EMPLOYEE DISCOUNT....

Customer Service Representative

  • Pullman, WA (15 miles from Moscow, ID)
  • 24 days ago
  • Pullman, WA (15 miles from Moscow, ID)
  • 24 days ago

Schweitzer Engineering Laboratories is seeking a Customer Service Representative to support our Sales and Customer Service division....

Customer Service Accounts Technician

  • Pullman, WA (15 miles from Moscow, ID)
  • 24 days ago
  • Pullman, WA (15 miles from Moscow, ID)
  • 24 days ago

Customer Service Accounts Technician** **Online applications must be received before 11:59pm on:** April 9, 2025 If a date is not listed above, review the Applicant Instructions below for more...

Hardware, Camping, & Footwear Departments- Retail Sales Associate

  • Moscow, ID
  • 25 days ago
  • Moscow, ID
  • 25 days ago

This job was posted by : For more information, please see: Overview:\ As a Retail Sales Associate, you will be the most critical link in ensuring that our customers have a rewarding experience...

Member Service Representative Overnights

  • Pullman, WA (15 miles from Moscow, ID)
  • 26 days ago
  • Pullman, WA (15 miles from Moscow, ID)
  • 26 days ago

MEMBER SERVICES REPRESENTATIVE Location : Pullman, WA Type : Full TimeOvernight, Monday - Friday Job Summary The Member Services Representative will be responsible for creating a positive member...

Member Service Representative (Part Time)

  • Pullman, WA (15 miles from Moscow, ID)
  • 30+ days ago
  • Pullman, WA (15 miles from Moscow, ID)
  • 30+ days ago

MEMBER SERVICES REPRESENTATIVE (PART TIME) Location: Pullman,WA Type: Part Time Job Summary The Member Services Representative will be responsible for creating a positive member experience by...

Server and Customer Service

  • Pullman, WA (15 miles from Moscow, ID)
  • 60+ days ago
  • Pullman, WA (15 miles from Moscow, ID)
  • 60+ days ago

Wage: $16.66-$17.16 There are those who believe it's the cheese that makes a great pizza. And others who swear it's the sauce. Some say it's the toppings, or the crust, or the pineapple... But the...

Server and Customer Service - Idaho

  • Moscow, ID
  • 60+ days ago
  • Moscow, ID
  • 60+ days ago

There are those who believe it's the cheese that makes a great pizza. And others who swear it's the sauce. Some say it's the toppings, or the crust, or the pineapple... But the truth is, great...

Customer Service Representative

  • Moscow, ID
  • 90+ days ago
  • Moscow, ID
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Member Service Representative

  • Pullman, WA (15 miles from Moscow, ID)
  • 90+ days ago
  • Pullman, WA (15 miles from Moscow, ID)
  • 90+ days ago

MEMBER SERVICES REPRESENTATIVE Location : Pullman, WA Type : Full Time 2pm - 10pm Monday - Friday Job Summary The Member Services Representative will be responsible for creating a positive member...

Customer Service/Sales

  • Moscow, ID
  • 90+ days ago
  • Moscow, ID
  • 90+ days ago

Designers support three primary store priorities: Customers First, In Stock, and Store Appearance. Designers support Customers First by providing fast, thorough, and friendly service to customers....

Demographic Data for Moscow, ID

Moving to Moscow, ID? Find some basic demographic data about Moscow, ID below.


Local
National
28,904
747
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Moscow, ID

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Moscow, ID offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Moscow, ID
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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