Customer Service Representative Jobs in Moscow, ID
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Member Service Representative Weekend
- Pullman, WA (15 miles from Moscow, ID)
- 2 days ago
- Pullman, WA (15 miles from Moscow, ID)
- 2 days ago
MEMBER SERVICES REPRESENTATIVE (PART TIME - WEEKENDS) Location: Pullman, WA Type: Part Time Job Summary The Member Services Representative will be responsible for creating a positive member...
This job was posted by : For more information, please see: Retail Sales Associate, Full Time\ \ Knowledge of Firearms/Hunting/Action Sports is a plus.\ \ Overview:\ As a Retail Sales Associate,...
Sporting Goods Sales Associate, Full Time (Moscow) Tri-State Outfitters image 1 of 1 1104 Pullman Rd near Peterson St compensation: $15.00 - $16.50/HR DOE, BENEFITS AND GREAT EMPLOYEE DISCOUNT....
Customer Service Representative
- Pullman, WA (15 miles from Moscow, ID)
- 24 days ago
- Pullman, WA (15 miles from Moscow, ID)
- 24 days ago
Schweitzer Engineering Laboratories is seeking a Customer Service Representative to support our Sales and Customer Service division....
Customer Service Accounts Technician
- Pullman, WA (15 miles from Moscow, ID)
- 24 days ago
- Pullman, WA (15 miles from Moscow, ID)
- 24 days ago
Customer Service Accounts Technician** **Online applications must be received before 11:59pm on:** April 9, 2025 If a date is not listed above, review the Applicant Instructions below for more...
Hardware, Camping, & Footwear Departments- Retail Sales Associate
- Moscow, ID
- 25 days ago
- Moscow, ID
- 25 days ago
This job was posted by : For more information, please see: Overview:\ As a Retail Sales Associate, you will be the most critical link in ensuring that our customers have a rewarding experience...
Member Service Representative Overnights
- Pullman, WA (15 miles from Moscow, ID)
- 26 days ago
- Pullman, WA (15 miles from Moscow, ID)
- 26 days ago
MEMBER SERVICES REPRESENTATIVE Location : Pullman, WA Type : Full TimeOvernight, Monday - Friday Job Summary The Member Services Representative will be responsible for creating a positive member...
Member Service Representative (Part Time)
- Pullman, WA (15 miles from Moscow, ID)
- 30+ days ago
- Pullman, WA (15 miles from Moscow, ID)
- 30+ days ago
MEMBER SERVICES REPRESENTATIVE (PART TIME) Location: Pullman,WA Type: Part Time Job Summary The Member Services Representative will be responsible for creating a positive member experience by...
- Pullman, WA (15 miles from Moscow, ID)
- 60+ days ago
- Pullman, WA (15 miles from Moscow, ID)
- 60+ days ago
Wage: $16.66-$17.16 There are those who believe it's the cheese that makes a great pizza. And others who swear it's the sauce. Some say it's the toppings, or the crust, or the pineapple... But the...
There are those who believe it's the cheese that makes a great pizza. And others who swear it's the sauce. Some say it's the toppings, or the crust, or the pineapple... But the truth is, great...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Pullman, WA (15 miles from Moscow, ID)
- 90+ days ago
- Pullman, WA (15 miles from Moscow, ID)
- 90+ days ago
MEMBER SERVICES REPRESENTATIVE Location : Pullman, WA Type : Full Time 2pm - 10pm Monday - Friday Job Summary The Member Services Representative will be responsible for creating a positive member...
Designers support three primary store priorities: Customers First, In Stock, and Store Appearance. Designers support Customers First by providing fast, thorough, and friendly service to customers....
Demographic Data for Moscow, ID
Moving to Moscow, ID? Find some basic demographic data about Moscow, ID below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Moscow, ID
Highest Education Level
Customer Service Representatives in Moscow, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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