Customer Service Representative Jobs in Idaho Falls, ID
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Swings Customer Service Operator
- Rexburg, ID (19 miles from Idaho Falls, ID)
- 3 hours ago
- Rexburg, ID (19 miles from Idaho Falls, ID)
- 3 hours ago
Customer Service Alarm Operator Rexburg, ID Who We Are: Becklar is one of the fastest-growing alarm monitoring companies in the nation, located in Rexburg, Idaho near BYU-Idaho. Our mission is to...
Bilingual Customer Service Specialist (Spanish)
- Rexburg, ID (19 miles from Idaho Falls, ID)
- 13 hours ago
- Rexburg, ID (19 miles from Idaho Falls, ID)
- 13 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Bilingual Customer Service Specialist (Spanish)
- Rexburg, ID (19 miles from Idaho Falls, ID)
- 1 day ago
- Rexburg, ID (19 miles from Idaho Falls, ID)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
at Sherwin-Williams in Idaho Falls, Idaho, United States Job Description This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Bilingual Customer Service Full Time $15.90/hr
- Idaho Falls, ID (20 miles from Idaho Falls, ID)
- 6 days ago
- Idaho Falls, ID (20 miles from Idaho Falls, ID)
- 6 days ago
Company Profile At Melaleuca, our mission is ' to enhance the lives of those we touch by helping people reach their goals'. Everything we accomplish is done with an eye toward promoting the...
Bilingual Customer Service Part Time $15.90/hr
- Rexburg, ID (19 miles from Idaho Falls, ID)
- 6 days ago
- Rexburg, ID (19 miles from Idaho Falls, ID)
- 6 days ago
Company Profile At Melaleuca, our mission is ' to enhance the lives of those we touch by helping people reach their goals'. Everything we accomplish is done with an eye toward promoting the...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
at Love's Travel Stops & Country Stores in Idaho Falls, Idaho, United States Job Description Req ID: 459085 Address: 6737 South 45th West Idaho Falls, ID, 83402 Benefits: * Fuel Your Growth with...
Sales & Customer Service Associate
- Ammon, ID (6 miles from Idaho Falls, ID)
- 8 days ago
- Ammon, ID (6 miles from Idaho Falls, ID)
- 8 days ago
Overview Where Better Careers Begin! Massage EnvyAmmon 3047 S 25th Ammon, Idaho 83406 Do you have a passion for helping others? At the Massage Envy Ammon franchise, we support and inspire you to...
Retail Customer Service Cashier
- Idaho Falls, ID (20 miles from Idaho Falls, ID)
- 10 days ago
- Idaho Falls, ID (20 miles from Idaho Falls, ID)
- 10 days ago
Req ID: 459085 Address: 6737 South 45th West Idaho Falls, ID, 83402 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Req ID: 459085 Address: 6737 South 45th West Idaho Falls, ID, 83402 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Customer Service Representative
- Ammon, ID (6 miles from Idaho Falls, ID)
- 15 days ago
- Ammon, ID (6 miles from Idaho Falls, ID)
- 15 days ago
Our eCommerce Customer Support Representative acts as a point of contact for all online customers and provides world-class customer service via phone, chat, and email. This position combines data...
Job Description: Job Description: THIS IS MONDAY-FRIDAY, IN OFFICE POSITION Join Our Team as a Customer Care Specialist! At Sparklight and our Cable One family of Brands, were all about our...
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Demographic Data for Idaho Falls, ID
Moving to Idaho Falls, ID? Find some basic demographic data about Idaho Falls, ID below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Idaho Falls, ID
Highest Education Level
Customer Service Representatives in Idaho Falls, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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