Customer Service Representative Jobs in Idaho Falls, ID
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Lincare
- Ammon, ID (6 miles from Idaho Falls, ID)
- 19 hours ago
- Ammon, ID (6 miles from Idaho Falls, ID)
- 19 hours ago
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
In PersonU-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonCustomer Service Representative
- National Veterinary Associates
- Idaho Falls, ID
- 2 days ago
- Idaho Falls, ID
- 2 days ago
Job Description Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls,...
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin-Williams
- Idaho Falls, ID
- 4 days ago
- Idaho Falls, ID
- 4 days ago
at Sherwin-Williams in Idaho Falls, Idaho, United States Job Description Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their...
In PersonCustomer Service Representative
- Eastside Pet Clinic
- Idaho Falls, ID
- 5 days ago
- Idaho Falls, ID
- 5 days ago
Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve...
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Idaho Falls, ID
- 5 days ago
- Idaho Falls, ID
- 5 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonCompany Profile "Enhancing the Lives of Those We Touch by Helping People Reach Their Goals" Melaleuca has firmly supported this mission statement since our humble beginning in 1985. Everything we...
In PersonCustomer Service Advisor (Product Support Specialist - CE Equipment)
- at RDO Equipment in Idaho Falls, Idaho, United States
- Idaho Falls, ID
- 8 days ago
- Idaho Falls, ID
- 8 days ago
at RDO Equipment in Idaho Falls, Idaho, United States Job Description Description The Customer Service Advisor will sell service and parts for customer solutions, while building long-term...
In PersonBlood Collection Staff - Customer Service
- American Red Cross
- Idaho Falls, ID
- 15 days ago
- Idaho Falls, ID
- 15 days ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
In PersonTeam members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide thorough training, learning...
In PersonDoes this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass,...
In PersonDoes this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
In PersonSeasonal Sr. Customer Assistance Representative - Returns Agent
- Enterprise
- Rexburg, ID (19 miles from Idaho Falls, ID)
- 21 days ago
- Rexburg, ID (19 miles from Idaho Falls, ID)
- 21 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
In Person TemporarySeasonal Sr. Customer Assistance Representative
- Enterprise
- Rexburg, ID (19 miles from Idaho Falls, ID)
- 21 days ago
- Rexburg, ID (19 miles from Idaho Falls, ID)
- 21 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
In Person TemporaryCustomer Service Representative
- Security Finance
- Idaho Falls, ID
- 23 days ago
- Idaho Falls, ID
- 23 days ago
Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...
In PersonDemographic Data for Idaho Falls, ID
Moving to Idaho Falls, ID? Find some basic demographic data about Idaho Falls, ID below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Idaho Falls, ID
Highest Education Level
Customer Service Representatives in Idaho Falls, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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