Customer Service Representative Jobs in Hayden, ID

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 17 Jobs

Customer Service Representative 2

  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 4 days ago
  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 4 days ago

The Idaho Department of Fish and Game is seeking a dynamic, customer focused Customer Service Representative 2 to join our Panhandle Regional front office in Coeur d'Alene....

Customer Service Representative 2

  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 5 days ago
  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 5 days ago

at Idaho Division of Human Resources in Coeur d'Alene, United States Job Description Customer Service Representative 2 Posting Begin Date: 2025/04/25 Posting End Date: 2025/05/09 Category: Customer...

Server and Customer Service - Idaho

  • Hayden, ID
  • 6 days ago
  • Hayden, ID
  • 6 days ago

There are those who believe it's the cheese that makes a great pizza. And others who swear it's the sauce. Some say it's the toppings, or the crust, or the pineapple... But the truth is, great...

P/T Customer Service Representative

  • Post Falls, ID (17 miles from Hayden, ID)
  • 7 days ago
  • Post Falls, ID (17 miles from Hayden, ID)
  • 7 days ago

North Idaho Colleges Workforce Training Center is looking for a part-time Customer Service Representative whos ready to make an impactone student at a time....

Pharmacy Customer Service Associate

  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 8 days ago
  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 8 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Hayden, ID
  • 8 days ago
  • Hayden, ID
  • 8 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Sporting Goods Sales Associate

  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 9 days ago
  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 9 days ago

This job was posted by : For more information,please see: a Retail Sales Associate, you will be the most critical link inensuring that our customers have a rewarding experience that will\keep them...

Retail Cashier and Customer Service

  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 10 days ago
  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 10 days ago

at Tri-State Outfitters / Sportsman & Ski Haus in Coeur d'Alene, Idaho, United States Job Description Overview: As a Retail Cashier and Customer Service Associate you will be the first and last...

Retail Customer Service Cashier

  • Post Falls, ID (17 miles from Hayden, ID)
  • 11 days ago
  • Post Falls, ID (17 miles from Hayden, ID)
  • 11 days ago

Req ID: 459860 Address: 4208 W. Expo. Pkwy Post Falls, ID, 83854 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Customer Service Representative

  • Hayden Lake, ID
  • 11 days ago
  • Hayden Lake, ID
  • 11 days ago

A successful customer service representative (or CSR) will act as a liaison between customers and the company, provide product/services information, place customer orders, and resolve any emerging problems...

Customer Service Representative

  • Post Falls, ID (17 miles from Hayden, ID)
  • 20 days ago
  • Post Falls, ID (17 miles from Hayden, ID)
  • 20 days ago

Client Service Representative We are seeking a full-time Client Service Representative to join our team in beautiful Post Falls, Idaho. Experienced is a plus however, we are willing to train the...

Footwear Retail Sales Associate

  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 30+ days ago
  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 30+ days ago

at Tri-State Outfitters / Sportsman & Ski Haus in Coeur d'Alene, Idaho, United States Job Description Overview: As a Retail Sales Associate, you will be the most critical link in ensuring that our...

Customer Service Rep(07383) - 608 N Spokane S

  • Post Falls, ID (17 miles from Hayden, ID)
  • 30+ days ago
  • Post Falls, ID (17 miles from Hayden, ID)
  • 30+ days ago

Taking orders over phone and over counter face to face. Working in store to restock inventory and help with product preparation. Light cleaning duties.Must be 16 yrs of age QualificationsTo...

Customer Service Rep(07321) - 50 W. Neider Ave

  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 45+ days ago
  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 45+ days ago

Company DescriptionDomino's in Coeur d'Alene is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits...

Customer Service Rep(07324) - 3904 E Mullan Ave

  • Post Falls, ID (17 miles from Hayden, ID)
  • 90+ days ago
  • Post Falls, ID (17 miles from Hayden, ID)
  • 90+ days ago

Company Description Dominos in Post Falls is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits all...

Demographic Data for Hayden, ID

Moving to Hayden, ID? Find some basic demographic data about Hayden, ID below.


Local
National
23,157
885
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Hayden, ID

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Hayden, ID offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Hayden, ID
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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