Customer Service Representative Jobs in Wailuku, HI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 33 Jobs

Customer Service Associate (HELE Piilani Part-Time)

  • Kihei, HI (13 miles from Wailuku, HI)
  • 4 hours ago
  • Kihei, HI (13 miles from Wailuku, HI)
  • 4 hours ago

Date: Mar 30, 2025 Location: Kihei (HELE Piilani), HI, US, 96753 Job Function: Retail Requisition Number: 5148 Customer Service Associate (HELE Piilani | Part-Time) HELE Customer Service Associate...

Customer Service Associate

  • Lahaina, HI (4 miles from Wailuku, HI)
  • 1 day ago
  • Lahaina, HI (4 miles from Wailuku, HI)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer service person needed for weekend position

  • Kihei, HI (13 miles from Wailuku, HI)
  • 1 day ago
  • Kihei, HI (13 miles from Wailuku, HI)
  • 1 day ago

Looking for weekend person to work Saturday and Sunday at S. Kihei office providing customer service with aloha. If interested respond through e-mail. Thanks

Rental Car Customer Service Representative

  • Lahaina, HI (4 miles from Wailuku, HI)
  • 2 days ago
  • Lahaina, HI (4 miles from Wailuku, HI)
  • 2 days ago

Rental Car Customer Service Representative - Full Time Avis Budget Group - Lahaina, HI Posted on 03/18/25 (Ref: HIOTWJO48C) Customer Service Representative Pay rate: $17.00/hour Up to $3,500 Retention...

Full-Time Customer Service Seller (Available Mon-Fri)

  • Kahului, HI (6 miles from Wailuku, HI)
  • 7 days ago
  • Kahului, HI (6 miles from Wailuku, HI)
  • 7 days ago

Overview As a Retail Sr. Store Associate-Part Time, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their...

Part-time Customer Service Seller (Mon-Fri + 1 Weekend)

  • Kahului, HI (6 miles from Wailuku, HI)
  • 7 days ago
  • Kahului, HI (6 miles from Wailuku, HI)
  • 7 days ago

Overview As a Retail Sr. Store Associate-Part Time, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their...

Part-Time Weekend Customer Service Seller

  • Kahului, HI (6 miles from Wailuku, HI)
  • 7 days ago
  • Kahului, HI (6 miles from Wailuku, HI)
  • 7 days ago

Overview As a Retail Sr. Store Associate-Part Time, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their...

Customer Service Specialist - Employee Discounts Available

  • Paia, HI (10 miles from Wailuku, HI)
  • 8 days ago
  • Paia, HI (10 miles from Wailuku, HI)
  • 8 days ago

Customer Service Specialist - Employee Discounts Available - Full Time Avis Budget Group - Paia, HI Posted on 04/04/25 (Ref: HIe5kBgmOn) Immediately hiring! If the idea of spending the day a...

Customer Service Agent - Kahului - Part-Time (5k Sign-On Bonus)

  • Kahului, HI (6 miles from Wailuku, HI)
  • 8 days ago
  • Kahului, HI (6 miles from Wailuku, HI)
  • 8 days ago

Start your aviation career with Hawaiian Airlines at the Kahului Airport! As a customer service agent with our Kahului ‘ohana, you will: Earn $15.92 per hour with pay increases (in accordance with...

Customer Service Representative

  • Kahului, HI (6 miles from Wailuku, HI)
  • 12 days ago
  • Kahului, HI (6 miles from Wailuku, HI)
  • 12 days ago

Customer Service Representative - Full Time Avis Budget Group - Kahului, HI Posted on 04/04/25 (Ref: HI4v6l6cYo) Customer Service Representative Pay rate: $17.00/hour Up to $3,500 Retention Bonus!...

DVI Client Advocate - Full Time Maui

  • Wailuku, HI
  • 15 days ago
  • Wailuku, HI
  • 15 days ago

Parents And Children Together is a statewide company that works with Hawaii’s children, individuals, and families to create safe and promising futures. Our vision is for Hawaii to be a peaceful,...

Customer Service Associate (HELE Kahului Part-Time)

  • Kahului, HI (6 miles from Wailuku, HI)
  • 16 days ago
  • Kahului, HI (6 miles from Wailuku, HI)
  • 16 days ago

Date: Apr 28, 2025 Location: Kahului (HELE Kahului), HI, US, 96732 Job Function: Retail Requisition Number: 5271 Customer Service Associate (HELE Kahului | Part-Time) HELE Customer Service...

Customer Service Representative

  • Wailuku, HI
  • 16 days ago
  • Wailuku, HI
  • 16 days ago

Overview Imperial Dade, a leading North American distributor, has a Customer Service Representative role available in Maui!...

Part Time Customer Assistance Representative Enterprise - Sheraton Kaanapali

  • Lahaina, HI (4 miles from Wailuku, HI)
  • 18 days ago
  • Lahaina, HI (4 miles from Wailuku, HI)
  • 18 days ago

Overview Enterprise Mobility has an exciting opportunity for a Part Time Customer Assistance Representative! This position's hourly pay is $21.00 / hour and is located at the Sheraton Kaanapali...

Customer Service Associate (HELE Maui Lani Part-Time)

  • Kahului, HI (6 miles from Wailuku, HI)
  • 26 days ago
  • Kahului, HI (6 miles from Wailuku, HI)
  • 26 days ago

Date: Apr 28, 2025 Location: Kahului (HELE Maui Lani), HI, US, 96732 Job Function: Retail Requisition Number: 5273 Customer Service Associate (HELE Maui Lani | Part-Time) HELE Customer Service...

Demographic Data for Wailuku, HI

Moving to Wailuku, HI? Find some basic demographic data about Wailuku, HI below.


Local
National
31,939
887
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Wailuku, HI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Wailuku, HI offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Wailuku, HI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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