Customer Service Representative Jobs in Wailuku, HI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 57 Jobs

Customer Service Associate (HELE Kahului Part-Time)

Kahului, HI (6 miles from Wailuku, HI)
1 day ago

Kahului, HI (6 miles from Wailuku, HI)
1 day ago

Date: Jul 1, 2025 Location: Kahului (HELE Kahului), HI, US, 96732 Job Function: Retail Requisition Number: 5423 Customer Service Associate (HELE Kahului | Part-Time) HELE Customer Service...

Store Customer Service Specialist

Kahului, HI (6 miles from Wailuku, HI)
2 days ago

Kahului, HI (6 miles from Wailuku, HI)
2 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Store Customer Service Specialist

Lahaina, HI (4 miles from Wailuku, HI)
2 days ago

Lahaina, HI (4 miles from Wailuku, HI)
2 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Agent - OGG

Kahului, HI (6 miles from Wailuku, HI)
3 days ago

Kahului, HI (6 miles from Wailuku, HI)
3 days ago

Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and...

Customer Service Instant Return Representative

Kihei, HI (13 miles from Wailuku, HI)
4 days ago

Kihei, HI (13 miles from Wailuku, HI)
4 days ago

The Dollar/Thrifty Customer Service Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued...

Customer Service Sales Representative

Kahului, HI (6 miles from Wailuku, HI)
4 days ago

Kahului, HI (6 miles from Wailuku, HI)
4 days ago

The Dollar/Thrifty Customer Service Sales Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer...

Customer Care Representative Car Rentals (FT) - Paid Training - Medical Benefits - Retirement Perk

Paia, HI (10 miles from Wailuku, HI)
6 days ago

Paia, HI (10 miles from Wailuku, HI)
6 days ago