Customer Service Representative Jobs in Laie, HI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 126 Jobs
Liberty Mutual Insurance

Senior Agent Customer Service Rep

Schedule: Full-Time Salary Range: USD $53000.00 - $82000.00 Job Category: Customer Service Description As a Senior Customer Service Rep (CSR) on our Agent team, you'll provide exceptional service...

Customer Experience Specialist - FT

  • Honolulu, HI (22 miles from Laie, HI)
  • 45+ days ago
  • Honolulu, HI (22 miles from Laie, HI)
  • 45+ days ago

$19.50/hour If you thrive in a fast-paced environment where attention to detail, professionalism and people skills make all the difference, we want you on our team. Whether you come from a...

Remote - Client Services Associate

  • Honolulu, HI (22 miles from Laie, HI)
  • 4 hours ago
  • Honolulu, HI (22 miles from Laie, HI)
  • 4 hours ago

Remote - Client Services Associate AO Garcia Agency Honolulu, Hawaii, United States, 96813 12 hours ago Quick Job type Full-time Remote Quick Job description Experience in our industry is not...

Remote Work

Customer Service and Sales Representative

  • Kapolei, HI (19 miles from Laie, HI)
  • 7 hours ago
  • Kapolei, HI (19 miles from Laie, HI)
  • 7 hours ago

Performance Meet established marketing plan goals, and achieve annual sales revenue and membership growth objectives by effectively promoting and closing prospective sales opportunities. Perform...

Customer service call agent

  • Honolulu, HI (22 miles from Laie, HI)
  • 12 hours ago
  • Honolulu, HI (22 miles from Laie, HI)
  • 12 hours ago

The Hawaii PMVI program is looking for an amazingly talented Technical Support Agent to join our team! In this role, you will be the cheerful and helpful face of the program! What You'll Be Doing:...

CampusGuard Customer Advocate

  • Honolulu, HI (22 miles from Laie, HI)
  • 1 day ago
  • Honolulu, HI (22 miles from Laie, HI)
  • 1 day ago

CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...

Customer Service Associate (HELE Sand Island Part-Time)

  • Honolulu, HI (22 miles from Laie, HI)
  • 1 day ago
  • Honolulu, HI (22 miles from Laie, HI)
  • 1 day ago

Date: Jul 1, 2025 Location: Honolulu (HELE Sand Island), HI, US, 96819 Job Function: Retail Requisition Number: 5420 Customer Service Associate (HELE Sand Island | Part-Time) HELE Customer Service...

Customer Service Associate (HELE Waianae Part-Time)

  • Waianae, HI (17 miles from Laie, HI)
  • 1 day ago
  • Waianae, HI (17 miles from Laie, HI)
  • 1 day ago

Date: Jul 1, 2025 Location: Waianae (HELE Waianae), HI, US, 96792 Job Function: Retail Requisition Number: 5419 Customer Service Associate (HELE Waianae | Part-Time) HELE Customer Service...

Counter Customer Service Representative

  • Honolulu, HI (22 miles from Laie, HI)
  • 1 day ago
  • Honolulu, HI (22 miles from Laie, HI)
  • 1 day ago

Poke Counter Customer Service Representative Job Description We are looking for a dedicated Service Representative to assist customers with food orders, including scooping poke....

Customer Service Representative - Japanese Interpreter - Part-Time

  • Honolulu, HI (22 miles from Laie, HI)
  • 1 day ago
  • Honolulu, HI (22 miles from Laie, HI)
  • 1 day ago

Description Customer Service Representative Interpreter - Japanese language As the face of our customer, here's what you will do: Whether our customers are traveling for business or pleasure, you are...

Hawaii-based Company Seeking Writers For Customer Service Audits

  • Honolulu, HI (22 miles from Laie, HI)
  • 2 days ago
  • Honolulu, HI (22 miles from Laie, HI)
  • 2 days ago

Insight Twenty20 is a locally owned and 20-year-in-operation company based in Honolulu, Hawaii. We are seeking highly detailed writers to conduct in-person customer service audits at retail...

Customer Service Representative III (Part-time 20 hours/week), Retail Banking (Kahala - Honolulu, HI) - $1000 Sign-On Bonus

  • Honolulu, HI (22 miles from Laie, HI)
  • 2 days ago
  • Honolulu, HI (22 miles from Laie, HI)
  • 2 days ago

Salary Range: $20.14 - $28.17 ( Depending on knowledge, skills, abilities and location. Certain level jobs may be eligible for bonus, commission, and/or equity awards. ) Posting Date: July 1, 2025...

Customer Service Representative II (Part-time 20 hours/week), Retail Banking (Kahala - Honolulu, HI) - $1000 Sign-On Bonus

  • Honolulu, HI (22 miles from Laie, HI)
  • 2 days ago
  • Honolulu, HI (22 miles from Laie, HI)
  • 2 days ago

Salary Range: $18.61 - $25.10 ( Depending on knowledge, skills, abilities and location. Certain level jobs may be eligible for bonus, commission, and/or equity awards. ) Posting Date: July 1, 2025...

Store Customer Service Specialist

  • Kapolei, HI (19 miles from Laie, HI)
  • 2 days ago
  • Kapolei, HI (19 miles from Laie, HI)
  • 2 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Store Customer Service Specialist

  • Waipahu, HI (15 miles from Laie, HI)
  • 2 days ago
  • Waipahu, HI (15 miles from Laie, HI)
  • 2 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Demographic Data for Laie, HI

Moving to Laie, HI? Find some basic demographic data about Laie, HI below.


Local
National
6,316
48
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Laie, HI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Laie, HI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Laie, HI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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