Customer Service Representative Jobs in Kailua, HI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 128 Jobs
Liberty Mutual Insurance

Senior Agent Customer Service Rep

Schedule: Full-Time Salary Range: USD $53000.00 - $82000.00 Job Category: Customer Service Description As a Senior Customer Service Rep (CSR) on our Agent team, you'll provide exceptional service...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Honolulu, HI (9 miles from Kailua, HI)
  • 45+ days ago
  • Honolulu, HI (9 miles from Kailua, HI)
  • 45+ days ago

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...

Customer Service Representative

  • Honolulu, HI (9 miles from Kailua, HI)
  • 6 hours ago
  • Honolulu, HI (9 miles from Kailua, HI)
  • 6 hours ago

Customer Service Representative (218938-14) We're immediately seeking a Customer Service Representative for full-time work with a local company in the health insurance sector....

Customer Service Instant Return Representative

  • Haleiwa, HI (22 miles from Kailua, HI)
  • 1 day ago
  • Haleiwa, HI (22 miles from Kailua, HI)
  • 1 day ago

The Customer Service Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to...

Customer Service Representative (Banking)

  • Honolulu, HI (9 miles from Kailua, HI)
  • 1 day ago
  • Honolulu, HI (9 miles from Kailua, HI)
  • 1 day ago

Position: Full-time, Member Services Representative Location: Honolulu, HI Industry: Banking Schedule: Monday through Friday from 8:55 am to 5:25 pm Pay: $18.00 - $20.00 per hour (depends on...

Customer Service Specialist (Agriculture)

  • Honolulu, HI (9 miles from Kailua, HI)
  • 1 day ago
  • Honolulu, HI (9 miles from Kailua, HI)
  • 1 day ago

Position: Full-time, Customer Service Specialist Location: Iwilei Industry: Agriculture Schedule: Monday through Friday from 7:30am to 4:30pm Pay: $22.00 per hour *Candidates must be in state to...

Customer Service Sales Representative

  • Pearl City, HI (11 miles from Kailua, HI)
  • 1 day ago
  • Pearl City, HI (11 miles from Kailua, HI)
  • 1 day ago

The Dollar/Thrifty Customer Service Sales Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer...

Customer Service Representative I (Waipahu Branch)

  • Waipahu, HI (18 miles from Kailua, HI)
  • 1 day ago
  • Waipahu, HI (18 miles from Kailua, HI)
  • 1 day ago

First Hawaiian Bank is currently seeking a highly engaging, customer-focused, goals-driven, Customer Service Representative I to join our Waipahu Branch in Oahu....

CPC Customer Service Support

  • Honolulu, HI (9 miles from Kailua, HI)
  • 2 days ago
  • Honolulu, HI (9 miles from Kailua, HI)
  • 2 days ago

Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...

Bank Customer Service Representative - $20/hr - Weekly Pay

  • Honolulu, HI (9 miles from Kailua, HI)
  • 3 days ago
  • Honolulu, HI (9 miles from Kailua, HI)
  • 3 days ago

This position is fully in-person in Honolulu** We are seeking a detail-oriented and motivated individual to assist with reviewing loan documents and compiling bankruptcy and foreclosure packets....

Customer Service Assistant

  • Kaneohe, HI (6 miles from Kailua, HI)
  • 3 days ago
  • Kaneohe, HI (6 miles from Kailua, HI)
  • 3 days ago

As a Customer Service Assistant, you will play a key role coordinating our loaner car program, radio returns, and Krex claims processing for the service department. This position will also assist...

Customer Service Representative

  • Honolulu, HI (9 miles from Kailua, HI)
  • 3 days ago
  • Honolulu, HI (9 miles from Kailua, HI)
  • 3 days ago

Job Requirements: High school diploma or general education degree (GED) required. 1 year call center experience and/or technical rating experience training in personal multi-lines preferred....

Aviation Front Desk Customer Service Representative Full Time Job Honolulu, HI

  • Honolulu, HI (9 miles from Kailua, HI)
  • 3 days ago
  • Honolulu, HI (9 miles from Kailua, HI)
  • 3 days ago

If so, this Front Desk Customer Service Representative position with Atlantic Aviation at HNL in Honolulu, HI may be perfect for you!...

Customer Service Agent - HNL (Part-Time)

  • Honolulu, HI (9 miles from Kailua, HI)
  • 4 days ago
  • Honolulu, HI (9 miles from Kailua, HI)
  • 4 days ago

Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and...

Customer Service Representative

  • Honolulu, HI (9 miles from Kailua, HI)
  • 4 days ago
  • Honolulu, HI (9 miles from Kailua, HI)
  • 4 days ago

Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: Honolulu, Hawaii, United States Of America Views:2 Our Customer Service Representatives ensure that customers' transactional...

Demographic Data for Kailua, HI

Moving to Kailua, HI? Find some basic demographic data about Kailua, HI below.


Local
National
49,922
940
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Kailua, HI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Kailua, HI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Kailua, HI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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