Customer Service Representative Jobs in Kailua, HI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep (Kaneohe)
- Kaneohe, HI (6 miles from Kailua, HI)
- 23 hours ago
- Kaneohe, HI (6 miles from Kailua, HI)
- 23 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- Kailua, HI
- 1 day ago
- Kailua, HI
- 1 day ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service/Counter Worker (Pay Increase)
- Honolulu, HI (9 miles from Kailua, HI)
- 1 day ago
- Honolulu, HI (9 miles from Kailua, HI)
- 1 day ago
Poke Server/ Service Representative PAY =$18/hr Job Description Assist customers with food orders and the preparation and serving of poke. This role requires you to provide excellent customer...
Customer Service Representative (remote)
- Honolulu, HI (9 miles from Kailua, HI)
- 1 day ago
- Honolulu, HI (9 miles from Kailua, HI)
- 1 day ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkCUSTOMER SERVICE REPRESENTATIVE II (SR-11) [4 vacancies]
- Honolulu, HI (9 miles from Kailua, HI)
- 3 days ago
- Honolulu, HI (9 miles from Kailua, HI)
- 3 days ago
TheBoard of Water Supplyis searching for positive and tactful individuals to become a key part of their team as a Customer Service Representative II!...
IT Customer Service & Tech Support , Jr.
- Pearl Harbor, HI (13 miles from Kailua, HI)
- 3 days ago
- Pearl Harbor, HI (13 miles from Kailua, HI)
- 3 days ago
Apply Job Type Full-time Description For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise...
Customer Service Representative
- Honolulu, HI (9 miles from Kailua, HI)
- 3 days ago
- Honolulu, HI (9 miles from Kailua, HI)
- 3 days ago
We are a customer service driven logistics company in need of a customer service representative. Relaxed office environment, but hard working! Come join our team!...
Customer Service Clerk (Flex/Refunds & Layaway)
- Pearl Harbor, HI (13 miles from Kailua, HI)
- 4 days ago
- Pearl Harbor, HI (13 miles from Kailua, HI)
- 4 days ago
CUSTOMER SERVICE CLERK (FLEX/REFUNDS & LAYAWAY) (2500017J) Job Description CUSTOMER SERVICE CLERK (FLEX/REFUNDS & LAYAWAY) Job Number: 2500017J Primary Location: United States-Hawaii-Pearl Harbor...
Customer Account Representative
- Kaneohe, HI (6 miles from Kailua, HI)
- 5 days ago
- Kaneohe, HI (6 miles from Kailua, HI)
- 5 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $17.34 per hour - $20.40 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Care Representative - Contact Center
- Honolulu, HI (9 miles from Kailua, HI)
- 5 days ago
- Honolulu, HI (9 miles from Kailua, HI)
- 5 days ago
If you are friendly, considerate and enjoy working with people, you could be a Customer Service Representative in our Contact Center, where you will help to ensure that our clients and their families...
Airline Customer Service Agent - Part Time - HNL
- Honolulu, HI (9 miles from Kailua, HI)
- 6 days ago
- Honolulu, HI (9 miles from Kailua, HI)
- 6 days ago
Airline Customer Service Agent - Part Time - HNL Date: Apr 23, 2025 Location: Honolulu, Hawaii, US Company: Worldwide Flight Services, Inc. Compensation: $19.00/hr About WFS Join our Worldwide...
Customer Service Representative
- Honolulu, HI (9 miles from Kailua, HI)
- 7 days ago
- Honolulu, HI (9 miles from Kailua, HI)
- 7 days ago
Customer Support Representative (Onsite - Honolulu, HI) Job Type: Full-Time | Employment Type: Direct Hire???? Location: Onsite at Main Office - Honolulu, Hawaii???? Benefits: Great benefits...
Customer Care Representative (CCR)
- Honolulu, HI (9 miles from Kailua, HI)
- 7 days ago
- Honolulu, HI (9 miles from Kailua, HI)
- 7 days ago
Manage large amounts of incoming phone calls :- : Generate sales leads :- : Identify and assess customers needs to achieve satisfaction :- : Build sustainable relationships and trust with...
Bilingual Spanish Customer Service Representative - Remote
- Honolulu, HI (9 miles from Kailua, HI)
- 7 days ago
- Honolulu, HI (9 miles from Kailua, HI)
- 7 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkRental Car Customer Service Representative
- Honolulu, HI (9 miles from Kailua, HI)
- 7 days ago
- Honolulu, HI (9 miles from Kailua, HI)
- 7 days ago
Immediately hiring! If the idea of spending the day a sittingbehind a desk in a call center or working as a cashier in a retailstore leaves you feeling bored, join our driven high-energy...
Demographic Data for Kailua, HI
Moving to Kailua, HI? Find some basic demographic data about Kailua, HI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Kailua, HI
Highest Education Level
Customer Service Representatives in Kailua, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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