Customer Service Representative Jobs in Villa Rica, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- UTi/DSV
- Lithia Springs, GA (15 miles from Villa Rica, GA)
- 17 hours ago
- Lithia Springs, GA (15 miles from Villa Rica, GA)
- 17 hours ago
Participate in call monitoring sessions for quality assurance and follow service standards, accuracy expectations, and company policies....
In Person- Trulite
- Lithia Springs, GA (15 miles from Villa Rica, GA)
- 1 day ago
- Lithia Springs, GA (15 miles from Villa Rica, GA)
- 1 day ago
**This role is not open for submissions from outside staffing agencies** CSR I What Brought You Here Pay Range $18-$22/Hour Day Shift Hours- 8 AM 5 PM OT as needed Benefits starting DAY ONE! Who...
In PersonCustomer Service Representative (Loan Consultant II)
- Lendmark Financial Services, LLC
- Newnan, GA (23 miles from Villa Rica, GA)
- 2 days ago
- Newnan, GA (23 miles from Villa Rica, GA)
- 2 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In PersonAutomotive Customer Service Advisor
- The Pep Boys
- Union City, GA (23 miles from Villa Rica, GA)
- 2 days ago
- Union City, GA (23 miles from Villa Rica, GA)
- 2 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
In PersonCustomer Service Associate - Earn Commissions Job
- Zips Car Wash
- Dallas, GA (19 miles from Villa Rica, GA)
- 4 days ago
- Dallas, GA (19 miles from Villa Rica, GA)
- 4 days ago
Apply Now Why You'll Love This Job Do you love interacting with people and making someone's day better? Are you enthusiastic about helping others and looking for a customer service job where your...
In PersonCustomer Service Associate Earn Commissions Job Dallas, GA
- Talentcare
- Dallas, GA (19 miles from Villa Rica, GA)
- 4 days ago
- Dallas, GA (19 miles from Villa Rica, GA)
- 4 days ago
Apply Now Why Youll Love This Job Do you love interacting with people and making someones day better? Are you enthusiastic about helping others and looking for a customer service job where your...
In PersonCustomer Service Representative (Loan Consultant II)
- Lendmark
- Newnan, GA (23 miles from Villa Rica, GA)
- 5 days ago
- Newnan, GA (23 miles from Villa Rica, GA)
- 5 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In PersonLead Customer Service Representative, Full or Part Time
- Circle K Stores, Inc.
- Carrollton, GA (13 miles from Villa Rica, GA)
- 6 days ago
- Carrollton, GA (13 miles from Villa Rica, GA)
- 6 days ago
Store 2723650: 1871 N Hwy 27, Carrollton, Georgia 30117 Shift Availability Flexible Availability Time Type Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person Part TimeCustomer Care Representative - Omnichannel
- MSC Industrial Direct Co., Inc.
- Mableton, GA (22 miles from Villa Rica, GA)
- 6 days ago
- Mableton, GA (22 miles from Villa Rica, GA)
- 6 days ago
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a...
In PersonCustomer Service Representative-Part-Time
- Southeastrans
- Villa Rica, GA
- 7 days ago
- Villa Rica, GA
- 7 days ago
SUMMARY: This position is responsible for ensuring that all consumers receive accurate, courteous, and professional customer service related to requests for non-emergency medical transportation...
In Person Part TimeCustomer Service Rep(04157) - 4235 Dallas Acworth Highway
- Domino's Pizza
- Dallas, GA (19 miles from Villa Rica, GA)
- 9 days ago
- Dallas, GA (19 miles from Villa Rica, GA)
- 9 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
In PersonBilingual Customer Service Representative
- Southeastrans
- Villa Rica, GA
- 11 days ago
- Villa Rica, GA
- 11 days ago
SUMMARY: This position is responsible for ensuring that all consumers receive accurate, courteous, and professional customer service related to requests for non-emergency medical transportation...
In Person- McDonalds
- Powder Springs, GA (17 miles from Villa Rica, GA)
- 14 days ago
- Powder Springs, GA (17 miles from Villa Rica, GA)
- 14 days ago
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products,...
In Person- Blossman Gas
- Douglasville, GA (9 miles from Villa Rica, GA)
- 18 days ago
- Douglasville, GA (9 miles from Villa Rica, GA)
- 18 days ago
Are you looking for a growing, but stable company in which to build a customer service career in the Douglasville, GA area? Do you enjoy interacting with customers by telephone and in-person? Do...
In PersonCustomer Care Representative- Regional Omnichannel
- MSC Industrial Direct Co., Inc.
- Mableton, GA (22 miles from Villa Rica, GA)
- 20 days ago
- Mableton, GA (22 miles from Villa Rica, GA)
- 20 days ago
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a...
In PersonDemographic Data for Villa Rica, GA
Moving to Villa Rica, GA? Find some basic demographic data about Villa Rica, GA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Villa Rica, GA
Highest Education Level
Customer Service Representatives in Villa Rica, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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