Customer Service Representative Jobs in Suwanee, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Call Center - Knoxville On Site $18/hr
- Duluth, GA (6 miles from Suwanee, GA)
- moments ago
- Duluth, GA (6 miles from Suwanee, GA)
- moments ago
Overview Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are...
Restaurant Customer Service Team Member
- Norcross, GA (10 miles from Suwanee, GA)
- moments ago
- Norcross, GA (10 miles from Suwanee, GA)
- moments ago
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Sales & Customer Service Associate
- Roswell, GA (16 miles from Suwanee, GA)
- 10 hours ago
- Roswell, GA (16 miles from Suwanee, GA)
- 10 hours ago
Overview Where Better Careers Begin! Do you have a passion for helping others? At the Massage Envy Atticus franchise locations we support and inspire you to be your best while we work together to...
- Decatur, GA (23 miles from Suwanee, GA)
- 19 hours ago
- Decatur, GA (23 miles from Suwanee, GA)
- 19 hours ago
Overview At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count” Responsibilities What CubeSmart Self Storage offers: Weekly Pay -...
Customer Service Representative II
- Duluth, GA (6 miles from Suwanee, GA)
- 22 hours ago
- Duluth, GA (6 miles from Suwanee, GA)
- 22 hours ago
The Customer Service Representative is responsible for increasing customer satisfaction and retention by providing members, customers, patient and providers with accurate, consistent, timely and meaningful...
- Winder, GA (23 miles from Suwanee, GA)
- 1 day ago
- Winder, GA (23 miles from Suwanee, GA)
- 1 day ago
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global...
- Woodstock, GA (20 miles from Suwanee, GA)
- 1 day ago
- Woodstock, GA (20 miles from Suwanee, GA)
- 1 day ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Medical Customer Service Specialist
- Gainesville, GA (23 miles from Suwanee, GA)
- 1 day ago
- Gainesville, GA (23 miles from Suwanee, GA)
- 1 day ago
Do you love helping others and have a sense of urgency with issue resolution? Are you a planning, communication, and customer service expert?We are looking for individuals who are genuine about...
Customer Support Representative - Decatur, IL
- Decatur, GA (23 miles from Suwanee, GA)
- 1 day ago
- Decatur, GA (23 miles from Suwanee, GA)
- 1 day ago
Job Details Job Title: Customer Support Representative - Decatur, IL Location: Decatur, USA Company: Archer Daniels Midland Company (ADM) Industry Sector: Agribusiness Industry Type: Input Retail,...
Bilingual Customer Account Representative
- Stone Mountain, GA (20 miles from Suwanee, GA)
- 1 day ago
- Stone Mountain, GA (20 miles from Suwanee, GA)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Remote Customer Service Representative
- Milton, GA (12 miles from Suwanee, GA)
- 1 day ago
- Milton, GA (12 miles from Suwanee, GA)
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Work- Norcross, GA (10 miles from Suwanee, GA)
- 2 days ago
- Norcross, GA (10 miles from Suwanee, GA)
- 2 days ago
Pay Grade: F Job Summary: Conducts interviews and determines if WIC applicants meet the eligibility criteria within the Georgia WIC program. Processes information, updates client profiles, assists...
- Brookhaven, GA (18 miles from Suwanee, GA)
- 2 days ago
- Brookhaven, GA (18 miles from Suwanee, GA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Amazon Locker+ Customer Service Associate
- Chamblee, GA (15 miles from Suwanee, GA)
- 2 days ago
- Chamblee, GA (15 miles from Suwanee, GA)
- 2 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Veterinary Client Service Representative
- Decatur, GA (23 miles from Suwanee, GA)
- 2 days ago
- Decatur, GA (23 miles from Suwanee, GA)
- 2 days ago
Veterinary Client Service Representative Saint Francis Veterinary Specialists and Emergency Schedule: 4 - Ten hour shifts; every other weekend required Decatur, Georgia Saint Francis Veterinary...
Demographic Data for Suwanee, GA
Moving to Suwanee, GA? Find some basic demographic data about Suwanee, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Suwanee, GA
Highest Education Level
Customer Service Representatives in Suwanee, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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