Customer Service Representative Jobs in Suwanee, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Grayson, GA (14 miles from Suwanee, GA)
- 5 hours ago
- Grayson, GA (14 miles from Suwanee, GA)
- 5 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
$20-$21 Onsite Call Center Travel Rewards Rep (Evening Shift Availability)
- Alpharetta, GA (12 miles from Suwanee, GA)
- 1 day ago
- Alpharetta, GA (12 miles from Suwanee, GA)
- 1 day ago
Reminders: Must have 1-year of year of Call Center experience (Inbound and or Outbound calls) Must live within 25 miles of Alpharetta, GA 30005 Schedules will be selected once all onboarding is completed...
Pipeline RXO - Customer Service
- Tucker, GA (15 miles from Suwanee, GA)
- 1 day ago
- Tucker, GA (15 miles from Suwanee, GA)
- 1 day ago
As a Lead, Customer Service Representative, you will be part of the operations team supporting delivery services....
Customer Service Representative
- Lawrenceville, GA (9 miles from Suwanee, GA)
- 1 day ago
- Lawrenceville, GA (9 miles from Suwanee, GA)
- 1 day ago
Company DescriptionFor nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with...
Full Time - Customer Service Associate - Tool Rental - Closing
- Lilburn, GA (13 miles from Suwanee, GA)
- 1 day ago
- Lilburn, GA (13 miles from Suwanee, GA)
- 1 day ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...
Retail Customer Service Associate
- Duluth, GA (6 miles from Suwanee, GA)
- 1 day ago
- Duluth, GA (6 miles from Suwanee, GA)
- 1 day ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Associate - Temporary
- Cumming, GA (15 miles from Suwanee, GA)
- 2 days ago
- Cumming, GA (15 miles from Suwanee, GA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Lithonia, GA (22 miles from Suwanee, GA)
- 2 days ago
- Lithonia, GA (22 miles from Suwanee, GA)
- 2 days ago
center experience in a banking environment a plus College experience a plus Good presentation, interpersonal relationship building, and organizational skills are essential Proficient in using advanced...
Customer Service Representative
- Loganville, GA (21 miles from Suwanee, GA)
- 2 days ago
- Loganville, GA (21 miles from Suwanee, GA)
- 2 days ago
The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Customer Service Representative
- Buford, GA (5 miles from Suwanee, GA)
- 2 days ago
- Buford, GA (5 miles from Suwanee, GA)
- 2 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Tucker, GA (15 miles from Suwanee, GA)
- 3 days ago
- Tucker, GA (15 miles from Suwanee, GA)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Lawrenceville, GA (9 miles from Suwanee, GA)
- 3 days ago
- Lawrenceville, GA (9 miles from Suwanee, GA)
- 3 days ago
We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much...
ER Customer Service Representative (Overnight Shift)
- Cumming, GA (15 miles from Suwanee, GA)
- 3 days ago
- Cumming, GA (15 miles from Suwanee, GA)
- 3 days ago
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
Sales & Customer Service Associate
- Snellville, GA (18 miles from Suwanee, GA)
- 3 days ago
- Snellville, GA (18 miles from Suwanee, GA)
- 3 days ago
Overview Where Better Careers Begin! Massage Envy Snellville(1905 Scenic Hwy N ste 220 Snellville GA 30078) Do you have a passion for helping others? At the Massage Envy Snellville franchise, we...
Demographic Data for Suwanee, GA
Moving to Suwanee, GA? Find some basic demographic data about Suwanee, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Suwanee, GA
Highest Education Level
Customer Service Representatives in Suwanee, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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