Customer Service Representative Jobs in Stone Mountain, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
$20-$21 Onsite Call Center Travel Rewards Rep (Evening Shift Availability)
- Alpharetta, GA (24 miles from Stone Mountain, GA)
- 3 hours ago
- Alpharetta, GA (24 miles from Stone Mountain, GA)
- 3 hours ago
Reminders: Must have 1-year of year of Call Center experience (Inbound and or Outbound calls) Must live within 25 miles of Alpharetta, GA 30005 Schedules will be selected once all onboarding is completed...
Customer Service Representative
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 3 hours ago
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 3 hours ago
Customer Service Representative Position Summary: Responsible for receiving work requests from our customers, the data entry of these work requests and distribution of requests to FMS staff....
Customer Service Representative- Time Limited
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 3 hours ago
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 3 hours ago
Customer Service Representative Time Limited Fayette County Health Department District 4 Public Health 245 Booker Ave, Suite A Fayetteville, GA 30215 Hourly Position, 40 hours per week Position is grant...
Pipeline RXO - Customer Service
- Tucker, GA (4 miles from Stone Mountain, GA)
- 3 hours ago
- Tucker, GA (4 miles from Stone Mountain, GA)
- 3 hours ago
As a Lead, Customer Service Representative, you will be part of the operations team supporting delivery services....
Representative II, Customer Service Ops
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 3 hours ago
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 3 hours ago
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
Remote Customer Support Specialist
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 6 hours ago
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 6 hours ago
Remote Customer Support Specialist YNB Consultant Atlanta, GA, us 4 days ago Quick Job type Full-time Remote Quick Job description Job Description This is a remote position. Work from Anywhere and...
Remote WorkCustomer Service Representative
- Lawrenceville, GA (16 miles from Stone Mountain, GA)
- 8 hours ago
- Lawrenceville, GA (16 miles from Stone Mountain, GA)
- 8 hours ago
Company DescriptionFor nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with...
National Air Logistics Aerospace Customer Care Specialist ZA-AZ
- East Point, GA (17 miles from Stone Mountain, GA)
- 9 hours ago
- East Point, GA (17 miles from Stone Mountain, GA)
- 9 hours ago
It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...
Full Time - Customer Service Associate - Tool Rental - Closing
- Lilburn, GA (7 miles from Stone Mountain, GA)
- 10 hours ago
- Lilburn, GA (7 miles from Stone Mountain, GA)
- 10 hours ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...
Customer Service Specialist- Consumer Protection Division
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 12 hours ago
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 12 hours ago
Office of the Attorney General Department of Law Consumer Protection Division - Customer Service Specialist To move forward in the recruiting process ALL applicants are required to: Attach a...
Retail Customer Service Associate
- Duluth, GA (14 miles from Stone Mountain, GA)
- 12 hours ago
- Duluth, GA (14 miles from Stone Mountain, GA)
- 12 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 1 day ago
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 1 day ago
Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. **Job Posting...
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 1 day ago
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 1 day ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
Customer Service Representative - Phones (Remote)(Evergreen)
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 1 day ago
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 1 day ago
The homedepot.com Online Customer Service Phone Representative provides quality and professional customer service that consistently meets or exceeds Company standards of excellence and customer...
Remote WorkCustomer Service Representative - Cigna Healthcare - Remote
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 1 day ago
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 1 day ago
If so, Cigna Healthcare, a division of The Cigna Group, is hiring customer service representatives like you to join our US Medical team....
Remote WorkDemographic Data for Stone Mountain, GA
Moving to Stone Mountain, GA? Find some basic demographic data about Stone Mountain, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Stone Mountain, GA
Highest Education Level
Customer Service Representatives in Stone Mountain, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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