Customer Service Representative Jobs in Rome, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Cartersville, GA (20 miles from Rome, GA)
- 9 hours ago
- Cartersville, GA (20 miles from Rome, GA)
- 9 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Representative (Outpatient Clinic) FLOATER
- Cartersville, GA (20 miles from Rome, GA)
- 1 day ago
- Cartersville, GA (20 miles from Rome, GA)
- 1 day ago
JOB SUMMARY : The Customer Service Representative (CSR) is the face of Highland Rivers Behavioral Health. The CSR greets and directs individuals as they enter the facility....
Customer Service Rep(03583) - 12 Euharlee Rd Ste E
- Cartersville, GA (20 miles from Rome, GA)
- 1 day ago
- Cartersville, GA (20 miles from Rome, GA)
- 1 day ago
Duties & Responsibilities:We are looking for Customer Service Representatives with pep, personality and people skills....
Customer Service Rep(4172)-202 East Ave Cedartown Ga 30125
- Cedartown, GA (20 miles from Rome, GA)
- 2 days ago
- Cedartown, GA (20 miles from Rome, GA)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Cedartown, GA (20 miles from Rome, GA)
- 2 days ago
- Cedartown, GA (20 miles from Rome, GA)
- 2 days ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Calhoun, GA (19 miles from Rome, GA)
- 3 days ago
- Calhoun, GA (19 miles from Rome, GA)
- 3 days ago
The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
Customer Service Leader - 3600
- Adairsville, GA (15 miles from Rome, GA)
- 3 days ago
- Adairsville, GA (15 miles from Rome, GA)
- 3 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Store Customer Service Specialist
- Cartersville, GA (20 miles from Rome, GA)
- 5 days ago
- Cartersville, GA (20 miles from Rome, GA)
- 5 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Job Description Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the...
Customer Service Representative
- Cedartown, GA (20 miles from Rome, GA)
- 6 days ago
- Cedartown, GA (20 miles from Rome, GA)
- 6 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Summary** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. **Job...
Store Customer Service Specialist
- Cartersville, GA (20 miles from Rome, GA)
- 7 days ago
- Cartersville, GA (20 miles from Rome, GA)
- 7 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Demographic Data for Rome, GA
Moving to Rome, GA? Find some basic demographic data about Rome, GA below.
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Salary for Customer Service Representative Jobs in Rome, GA
Highest Education Level
Customer Service Representatives in Rome, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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