Customer Service Representative Jobs in Rockmart, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Associate
- Douglasville, GA (23 miles from Rockmart, GA)
- 17 hours ago
- Douglasville, GA (23 miles from Rockmart, GA)
- 17 hours ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Lead Customer Service Associate Job
- Dallas, GA (11 miles from Rockmart, GA)
- 2 days ago
- Dallas, GA (11 miles from Rockmart, GA)
- 2 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...
Lead Customer Service Associate Job Dallas, GA
- Dallas, GA (11 miles from Rockmart, GA)
- 2 days ago
- Dallas, GA (11 miles from Rockmart, GA)
- 2 days ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...
Customer Service Representative Floater (Outpatient)
- Cartersville, GA (19 miles from Rockmart, GA)
- 3 days ago
- Cartersville, GA (19 miles from Rockmart, GA)
- 3 days ago
Location: Cartersville, US-GA Rate: Not Specified Type: Permanent Customer Service Representative Floater (Outpatient) There is a place for you at Highland Rivers Behavioral Health!...
Customer Service Representative (Outpatient Clinic)
- Cedartown, GA (11 miles from Rockmart, GA)
- 3 days ago
- Cedartown, GA (11 miles from Rockmart, GA)
- 3 days ago
JOB SUMMARY : The Customer Service Representative (CSR) is the face of Highland Rivers Behavioral Health. The CSR greets and directs individuals as they enter the facility....
- Rome, GA (23 miles from Rockmart, GA)
- 3 days ago
- Rome, GA (23 miles from Rockmart, GA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Cartersville, GA (19 miles from Rockmart, GA)
- 5 days ago
- Cartersville, GA (19 miles from Rockmart, GA)
- 5 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Representative (Outpatient Clinic) FLOATER
- Cartersville, GA (19 miles from Rockmart, GA)
- 6 days ago
- Cartersville, GA (19 miles from Rockmart, GA)
- 6 days ago
JOB SUMMARY : The Customer Service Representative (CSR) is the face of Highland Rivers Behavioral Health. The CSR greets and directs individuals as they enter the facility....
Customer Service Rep(03583) - 12 Euharlee Rd Ste E
- Cartersville, GA (19 miles from Rockmart, GA)
- 7 days ago
- Cartersville, GA (19 miles from Rockmart, GA)
- 7 days ago
Duties & Responsibilities:We are looking for Customer Service Representatives with pep, personality and people skills....
Customer Service Rep(4172)-202 East Ave Cedartown Ga 30125
- Cedartown, GA (11 miles from Rockmart, GA)
- 7 days ago
- Cedartown, GA (11 miles from Rockmart, GA)
- 7 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(08874) - 2483 Cedarcrest Rd. Ste. 205
- Acworth, GA (20 miles from Rockmart, GA)
- 8 days ago
- Acworth, GA (20 miles from Rockmart, GA)
- 8 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Bilingual Customer Service Specialist (Spanish) Zone
- Rome, GA (23 miles from Rockmart, GA)
- 8 days ago
- Rome, GA (23 miles from Rockmart, GA)
- 8 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Leader - 3606
- Rome, GA (23 miles from Rockmart, GA)
- 9 days ago
- Rome, GA (23 miles from Rockmart, GA)
- 9 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
Customer Service Leader - 3509
- Acworth, GA (20 miles from Rockmart, GA)
- 9 days ago
- Acworth, GA (20 miles from Rockmart, GA)
- 9 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
Bilingual Customer Service Specialist (Spanish) Zone
- Rome, GA (23 miles from Rockmart, GA)
- 9 days ago
- Rome, GA (23 miles from Rockmart, GA)
- 9 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Demographic Data for Rockmart, GA
Moving to Rockmart, GA? Find some basic demographic data about Rockmart, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Rockmart, GA
Highest Education Level
Customer Service Representatives in Rockmart, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Spanish
- Inventory Management
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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