Customer Service Representative Jobs in Pembroke, GA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 22 Jobs

Sales Customer Service Rep I Bulloch County

  • Statesboro, GA (17 miles from Pembroke, GA)
  • 3 days ago
  • Statesboro, GA (17 miles from Pembroke, GA)
  • 3 days ago

Sales Customer Service Rep I Bulloch County 3.6 3.6 out of 5 stars Statesboro, GA 30458 DESCRIPTION OF ESSENTIAL DUTIES: Attend training schools for professional development as required. Complete...

Customer Service Representative

  • Claxton, GA (14 miles from Pembroke, GA)
  • 7 days ago
  • Claxton, GA (14 miles from Pembroke, GA)
  • 7 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Team Member - Hinesville, GA (GA1103)

  • Hinesville, GA (23 miles from Pembroke, GA)
  • 8 days ago
  • Hinesville, GA (23 miles from Pembroke, GA)
  • 8 days ago

Job Details Job Location : Hinesville, GA Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...

Representative, Customer Service

  • Fort Stewart, GA (24 miles from Pembroke, GA)
  • 12 days ago
  • Fort Stewart, GA (24 miles from Pembroke, GA)
  • 12 days ago

ABOUT THIS ROLE The Customer Service Representative is to provide customer service with customer recognition to everyone....

Licensed Insurance Customer Service

  • Hinesville, GA (23 miles from Pembroke, GA)
  • 13 days ago
  • Hinesville, GA (23 miles from Pembroke, GA)
  • 13 days ago

Service Representative - State Farm Agent Team Member....

Cashier - Customer Service

  • Statesboro, GA (17 miles from Pembroke, GA)
  • 14 days ago
  • Statesboro, GA (17 miles from Pembroke, GA)
  • 14 days ago

As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...

Customer Experience Specialist

  • Hinesville, GA (23 miles from Pembroke, GA)
  • 20 days ago
  • Hinesville, GA (23 miles from Pembroke, GA)
  • 20 days ago

Customer Experience Specialist Balfour Beatty Investments & Communities dental insurance, life insurance, parental leave, 401(k) United States, Georgia, Hinesville Jun 10, 2025 Who we are At...

Retail Customer Service Cashier

  • Ellabell, GA (9 miles from Pembroke, GA)
  • 23 days ago
  • Ellabell, GA (9 miles from Pembroke, GA)
  • 23 days ago

Req ID:** 458835 **Address:** 11151 Hwy 280 E Ellabell, GA, 31308 **Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible Scheduling...

Customer Service Representative - Store #92

  • Guyton, GA (18 miles from Pembroke, GA)
  • 28 days ago
  • Guyton, GA (18 miles from Pembroke, GA)
  • 28 days ago

Customer Service Representative Job Description At Parker's, we believe our company is only as successful as our team....

Customer Service Rep(05714) - 806B W Oglethorpe Hwy

  • Hinesville, GA (23 miles from Pembroke, GA)
  • 30+ days ago
  • Hinesville, GA (23 miles from Pembroke, GA)
  • 30+ days ago

Duties & Responsibilities:We are looking for Customer Service Representatives with pep, personality and people skills....

Cook - Customer Service

  • Hinesville, GA (23 miles from Pembroke, GA)
  • 30+ days ago
  • Hinesville, GA (23 miles from Pembroke, GA)
  • 30+ days ago

As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and experience great food....

Customer Service Representative - Store #41

  • Statesboro, GA (17 miles from Pembroke, GA)
  • 30+ days ago
  • Statesboro, GA (17 miles from Pembroke, GA)
  • 30+ days ago

Customer Service Representative Job Description At Parker's, we believe our company is only as successful as our team....

Customer Service Rep(05785) - 1550 Chandler Road

  • Statesboro, GA (17 miles from Pembroke, GA)
  • 45+ days ago
  • Statesboro, GA (17 miles from Pembroke, GA)
  • 45+ days ago

Duties & Responsibilities: We are looking for Customer Service Representatives with pep, personality and people skills....

Customer Service Representative - Store #28

  • Hinesville, GA (23 miles from Pembroke, GA)
  • 45+ days ago
  • Hinesville, GA (23 miles from Pembroke, GA)
  • 45+ days ago

3rd Shift Customer Service Representative Job Description At Parker's, we believe our company is only as successful as our team....

Remote Customer Service Representative

  • Fort Stewart, GA (24 miles from Pembroke, GA)
  • 45+ days ago
  • Fort Stewart, GA (24 miles from Pembroke, GA)
  • 45+ days ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Demographic Data for Pembroke, GA

Moving to Pembroke, GA? Find some basic demographic data about Pembroke, GA below.


Local
National
6,974
96
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Pembroke, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Pembroke, GA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Pembroke, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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