Customer Service Representative Jobs in Oakwood, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Lawrenceville, GA (17 miles from Oakwood, GA)
- 4 hours ago
- Lawrenceville, GA (17 miles from Oakwood, GA)
- 4 hours ago
Company DescriptionFor nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with...
Retail Customer Service Associate
- Duluth, GA (21 miles from Oakwood, GA)
- 8 hours ago
- Duluth, GA (21 miles from Oakwood, GA)
- 8 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Associate - Temporary
- Cumming, GA (20 miles from Oakwood, GA)
- 20 hours ago
- Cumming, GA (20 miles from Oakwood, GA)
- 20 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Buford, GA (10 miles from Oakwood, GA)
- 1 day ago
- Buford, GA (10 miles from Oakwood, GA)
- 1 day ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Lawrenceville, GA (17 miles from Oakwood, GA)
- 1 day ago
- Lawrenceville, GA (17 miles from Oakwood, GA)
- 1 day ago
We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much...
ER Customer Service Representative (Overnight Shift)
- Cumming, GA (20 miles from Oakwood, GA)
- 1 day ago
- Cumming, GA (20 miles from Oakwood, GA)
- 1 day ago
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
General Clerk III - Customer Service Call Center
- Cumming, GA (20 miles from Oakwood, GA)
- 2 days ago
- Cumming, GA (20 miles from Oakwood, GA)
- 2 days ago
Sawnee EMC is seeking a General Clerk III - Customer Service to assist in a high-volume call center. Requires high school diploma or equivalency; Customer Service experience, computer proficiency,...
- Commerce, GA (19 miles from Oakwood, GA)
- 2 days ago
- Commerce, GA (19 miles from Oakwood, GA)
- 2 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Retail Customer Service Specialist
- Gainesville, GA (9 miles from Oakwood, GA)
- 2 days ago
- Gainesville, GA (9 miles from Oakwood, GA)
- 2 days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
- Gainesville, GA (9 miles from Oakwood, GA)
- 3 days ago
- Gainesville, GA (9 miles from Oakwood, GA)
- 3 days ago
Our client, a leading provider in the supply industry, is seeking a Customer Service Representative to join their team....
Customer Service Representative
- Braselton, GA (4 miles from Oakwood, GA)
- 3 days ago
- Braselton, GA (4 miles from Oakwood, GA)
- 3 days ago
Responsible for learning procedural, policy and system enhancements and adapting to changes as they occur Job Requirements REQUIREMENTS: Must have prior call center experience....
Customer Service Representative (Bilingual)
- Pendergrass, GA (9 miles from Oakwood, GA)
- 5 days ago
- Pendergrass, GA (9 miles from Oakwood, GA)
- 5 days ago
Customer Service Representative - Bilingual Pay from $25 to $28 per hour with significant growth and earning potential!...
Customer Service Representative
- Talmo, GA (7 miles from Oakwood, GA)
- 5 days ago
- Talmo, GA (7 miles from Oakwood, GA)
- 5 days ago
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- Sugar Hill, GA (10 miles from Oakwood, GA)
- 5 days ago
- Sugar Hill, GA (10 miles from Oakwood, GA)
- 5 days ago
Customer Service Representative - Bilingual Pay from $25 to $28 per hour with significant growth and earning potential!...
Customer Service Representative
- Duluth, GA (21 miles from Oakwood, GA)
- 5 days ago
- Duluth, GA (21 miles from Oakwood, GA)
- 5 days ago
Your Opportunity: Taylor Print & Visual Impressions, a division of Taylor Corporation, is looking for an experienced Customer Service Representative to join their team in Duluth, GA!...
Demographic Data for Oakwood, GA
Moving to Oakwood, GA? Find some basic demographic data about Oakwood, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Oakwood, GA
Highest Education Level
Customer Service Representatives in Oakwood, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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