Customer Service Representative Jobs in North Metro, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Atlanta, GA (21 miles from North Metro, GA)
- 22 hours ago
- Atlanta, GA (21 miles from North Metro, GA)
- 22 hours ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Remote WorkRetail Loss Prevention Customer Service Associate II
- Atlanta, GA (21 miles from North Metro, GA)
- 3 hours ago
- Atlanta, GA (21 miles from North Metro, GA)
- 3 hours ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative
- Smyrna, GA (21 miles from North Metro, GA)
- 3 hours ago
- Smyrna, GA (21 miles from North Metro, GA)
- 3 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Lead, Customer Service Representative - ONSITE
- Tucker, GA (9 miles from North Metro, GA)
- 6 hours ago
- Tucker, GA (9 miles from North Metro, GA)
- 6 hours ago
As a Lead, Customer Service Representative, you will be part of the operations team supporting delivery services....
Customer Service Representative
- Braselton, GA (22 miles from North Metro, GA)
- 6 hours ago
- Braselton, GA (22 miles from North Metro, GA)
- 6 hours ago
Responsible for learning procedural, policy and system enhancements and adapting to changes as they occur Job Requirements REQUIREMENTS: Must have prior call center experience....
- Marietta, GA (22 miles from North Metro, GA)
- 9 hours ago
- Marietta, GA (22 miles from North Metro, GA)
- 9 hours ago
Overview Ready for your next career opportunity? Look no further, The Mouse is looking to hire you! At Northwest, we believe in investing in our team just as much as we invest in our customers....
Medical Equipment Customer Service Representative
- Marietta, GA (22 miles from North Metro, GA)
- 10 hours ago
- Marietta, GA (22 miles from North Metro, GA)
- 10 hours ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Rep(05740) - 1721 Powder Springs Road SW, Suite 104
- Marietta, GA (22 miles from North Metro, GA)
- 12 hours ago
- Marietta, GA (22 miles from North Metro, GA)
- 12 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(04125) - 12195 Hwy 92
- Woodstock, GA (19 miles from North Metro, GA)
- 12 hours ago
- Woodstock, GA (19 miles from North Metro, GA)
- 12 hours ago
You got game? You got spring in your step? You want the best job in the world? Even if you just need a second job for some extra cash, you've found the right place.As a Customer Service Rep, you...
Customer Service Rep(04123) - 2555 Prado Lane
- Marietta, GA (22 miles from North Metro, GA)
- 15 hours ago
- Marietta, GA (22 miles from North Metro, GA)
- 15 hours ago
Duties & Responsibilities: We are looking for Customer Service Representatives with pep, personality and people skills....
- Atlanta, GA (21 miles from North Metro, GA)
- 16 hours ago
- Atlanta, GA (21 miles from North Metro, GA)
- 16 hours ago
The Technical College System of Georgia (TCSG) is seeking highly qualified applicants for their fulltime Customer Service Specialist in the Office of Workforce Development. This position is...
Customer Service Rep(04132) - 2265 Towne Lake Pkwy
- Woodstock, GA (19 miles from North Metro, GA)
- 16 hours ago
- Woodstock, GA (19 miles from North Metro, GA)
- 16 hours ago
But here are a few skills you should have to be a successful Customer Service Representative: Happy customers keep us in business....
Customer Service Representative
- Atlanta, GA (21 miles from North Metro, GA)
- 17 hours ago
- Atlanta, GA (21 miles from North Metro, GA)
- 17 hours ago
We are seeking to fill a number of key positions within our organization including this opportunity in the Sandy Springs area of Atlanta, GA for a Customer Service Representative....
ULINE- Customer Service Representative
- Peachtree Corners, GA (4 miles from North Metro, GA)
- 1 day ago
- Peachtree Corners, GA (4 miles from North Metro, GA)
- 1 day ago
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
- Woodstock, GA (19 miles from North Metro, GA)
- 1 day ago
- Woodstock, GA (19 miles from North Metro, GA)
- 1 day ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in North Metro, GA
Highest Education Level
Customer Service Representatives in North Metro, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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