Customer Service Representative Jobs in Dalton, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- East Ridge, TN (21 miles from Dalton, GA)
- moments ago
- East Ridge, TN (21 miles from Dalton, GA)
- moments ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Cleveland, TN (22 miles from Dalton, GA)
- 20 hours ago
- Cleveland, TN (22 miles from Dalton, GA)
- 20 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Services Representative
- Chatsworth, GA (11 miles from Dalton, GA)
- 1 day ago
- Chatsworth, GA (11 miles from Dalton, GA)
- 1 day ago
Store 2709348: 1194 Hwy 76, Chatsworth, Georgia 30705 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Rep(08879) - 2518 Cleveland Hwy, Suite 14
- Dalton, GA
- 2 days ago
- Dalton, GA
- 2 days ago
Duties & Responsibilities: We are looking for Customer Service Representatives with pep, personality and people skills....
Customer Service Leader - 3629
- Flintstone, GA (24 miles from Dalton, GA)
- 4 days ago
- Flintstone, GA (24 miles from Dalton, GA)
- 4 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
- Calhoun, GA (18 miles from Dalton, GA)
- 4 days ago
- Calhoun, GA (18 miles from Dalton, GA)
- 4 days ago
The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
- Chatsworth, GA (11 miles from Dalton, GA)
- 4 days ago
- Chatsworth, GA (11 miles from Dalton, GA)
- 4 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
Customer Service Leader - 3628
- Eton, GA (12 miles from Dalton, GA)
- 4 days ago
- Eton, GA (12 miles from Dalton, GA)
- 4 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
Customer Service Leader - 3643
- Rossville, GA (20 miles from Dalton, GA)
- 4 days ago
- Rossville, GA (20 miles from Dalton, GA)
- 4 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
Customer Service Leader - 3655
- Cleveland, TN (22 miles from Dalton, GA)
- 4 days ago
- Cleveland, TN (22 miles from Dalton, GA)
- 4 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
- Tunnel Hill, GA (7 miles from Dalton, GA)
- 5 days ago
- Tunnel Hill, GA (7 miles from Dalton, GA)
- 5 days ago
Customer Service Rep 1 TUNNEL HILL USX TERMINAL Sat, Sun, Tues 0600 - 1800 Position open to remote: No Grade: HR09 Compensation Range: $20.00 - 22.00 Who We Are: Relentlessly Delivering Big Ideas....
Customer Service Leader - #845 - Crandall, GA
- Crandall, GA (16 miles from Dalton, GA)
- 5 days ago
- Crandall, GA (16 miles from Dalton, GA)
- 5 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
Demographic Data for Dalton, GA
Moving to Dalton, GA? Find some basic demographic data about Dalton, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Dalton, GA
Highest Education Level
Customer Service Representatives in Dalton, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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