Customer Service Representative Jobs in Dacula, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Duluth, GA (15 miles from Dacula, GA)
- 3 hours ago
- Duluth, GA (15 miles from Dacula, GA)
- 3 hours ago
We are currently hiring for Temp to Hire Customer Service Representatives at our client in Duluth! Position is Remote, but must be a Local candidate to pickup equipment onsite....
Customer Service Representative III
- Duluth, GA (15 miles from Dacula, GA)
- 10 hours ago
- Duluth, GA (15 miles from Dacula, GA)
- 10 hours ago
The Customer Service Representative is responsible for increasing customer satisfaction and retention by providing members, customers, patients and providers with accurate, consistent, timely and meaningful...
- Stone Mountain, GA (22 miles from Dacula, GA)
- 10 hours ago
- Stone Mountain, GA (22 miles from Dacula, GA)
- 10 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Member Service Representative (Full-Time) - Buford
- Buford, GA (11 miles from Dacula, GA)
- 11 hours ago
- Buford, GA (11 miles from Dacula, GA)
- 11 hours ago
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA,...
Customer Service Call Center - Knoxville On Site $18/hr
- Duluth, GA (15 miles from Dacula, GA)
- 11 hours ago
- Duluth, GA (15 miles from Dacula, GA)
- 11 hours ago
Overview Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are...
Restaurant Customer Service Team Member
- Norcross, GA (18 miles from Dacula, GA)
- 12 hours ago
- Norcross, GA (18 miles from Dacula, GA)
- 12 hours ago
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Customer Service Representative II
- Duluth, GA (15 miles from Dacula, GA)
- 1 day ago
- Duluth, GA (15 miles from Dacula, GA)
- 1 day ago
The Customer Service Representative is responsible for increasing customer satisfaction and retention by providing members, customers, patient and providers with accurate, consistent, timely and meaningful...
- Winder, GA (10 miles from Dacula, GA)
- 1 day ago
- Winder, GA (10 miles from Dacula, GA)
- 1 day ago
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global...
Medical Customer Service Specialist
- Gainesville, GA (23 miles from Dacula, GA)
- 2 days ago
- Gainesville, GA (23 miles from Dacula, GA)
- 2 days ago
Do you love helping others and have a sense of urgency with issue resolution? Are you a planning, communication, and customer service expert?We are looking for individuals who are genuine about...
Bilingual Customer Account Representative
- Stone Mountain, GA (22 miles from Dacula, GA)
- 2 days ago
- Stone Mountain, GA (22 miles from Dacula, GA)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
- Norcross, GA (18 miles from Dacula, GA)
- 2 days ago
- Norcross, GA (18 miles from Dacula, GA)
- 2 days ago
Pay Grade: F Job Summary: Conducts interviews and determines if WIC applicants meet the eligibility criteria within the Georgia WIC program. Processes information, updates client profiles, assists...
Amazon Locker+ Customer Service Associate
- Chamblee, GA (23 miles from Dacula, GA)
- 2 days ago
- Chamblee, GA (23 miles from Dacula, GA)
- 2 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative
- Norcross, GA (18 miles from Dacula, GA)
- 3 days ago
- Norcross, GA (18 miles from Dacula, GA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Automotive Customer Service Advisor
- Johns Creek, GA (21 miles from Dacula, GA)
- 3 days ago
- Johns Creek, GA (21 miles from Dacula, GA)
- 3 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Senior Customer Service Associate, Presidential Markets - Full Time
- Snellville, GA (15 miles from Dacula, GA)
- 3 days ago
- Snellville, GA (15 miles from Dacula, GA)
- 3 days ago
Are you ready to bring your amazing self to work? At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each...
Demographic Data for Dacula, GA
Moving to Dacula, GA? Find some basic demographic data about Dacula, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Dacula, GA
Highest Education Level
Customer Service Representatives in Dacula, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »