Customer Service Representative Jobs in Covington, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative Come Join Us!...
Customer Service Representative (Loan Consultant I)
- Stonecrest, GA (18 miles from Covington, GA)
- 14 hours ago
- Stonecrest, GA (18 miles from Covington, GA)
- 14 hours ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Rep(04138) - 2420 Wisteria Dr Ste. 1
- Snellville, GA (19 miles from Covington, GA)
- 20 hours ago
- Snellville, GA (19 miles from Covington, GA)
- 20 hours ago
Company Description Job Description Title: Customer Service Representative Job Description: You got game? You got spring in your step? You want the best job in the world?...
Customer Service Associate Job Loganville, GA
- Loganville, GA (17 miles from Covington, GA)
- 1 day ago
- Loganville, GA (17 miles from Covington, GA)
- 1 day ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at ZIPS Car Wash located at 125...
Customer Service Representative
- Conyers, GA (14 miles from Covington, GA)
- 1 day ago
- Conyers, GA (14 miles from Covington, GA)
- 1 day ago
This Is entry-level office support work involving extensive personal and telephone contact with customers in one of the following areas: water customer service, property taxes, or motor vehicles....
Store Customer Service Specialist
- McDonough, GA (12 miles from Covington, GA)
- 2 days ago
- McDonough, GA (12 miles from Covington, GA)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Retail Customer Service Associate Part Time
- McDonough, GA (12 miles from Covington, GA)
- 2 days ago
- McDonough, GA (12 miles from Covington, GA)
- 2 days ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
Customer Service Team Member - GA1101 (McDonough)
- McDonough, GA (12 miles from Covington, GA)
- 2 days ago
- McDonough, GA (12 miles from Covington, GA)
- 2 days ago
Job Details Job Location : McDonough, GA Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
- Porterdale, GA (3 miles from Covington, GA)
- 2 days ago
- Porterdale, GA (3 miles from Covington, GA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Rex, GA (24 miles from Covington, GA)
- 2 days ago
- Rex, GA (24 miles from Covington, GA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Stonecrest, GA (18 miles from Covington, GA)
- 2 days ago
- Stonecrest, GA (18 miles from Covington, GA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Social Circle, GA (10 miles from Covington, GA)
- 2 days ago
- Social Circle, GA (10 miles from Covington, GA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Monticello, GA (20 miles from Covington, GA)
- 2 days ago
- Monticello, GA (20 miles from Covington, GA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Representative (Loan Consultant I)
- Stonecrest, GA (18 miles from Covington, GA)
- 2 days ago
- Stonecrest, GA (18 miles from Covington, GA)
- 2 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Representative
- Jackson, GA (19 miles from Covington, GA)
- 4 days ago
- Jackson, GA (19 miles from Covington, GA)
- 4 days ago
The Customer Service Representative reports to the LOGISTEED-America, Inc. Operation Manager/Office Supervisor....
Demographic Data for Covington, GA
Moving to Covington, GA? Find some basic demographic data about Covington, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Covington, GA
Highest Education Level
Customer Service Representatives in Covington, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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