Customer Service Representative Jobs in Columbus, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Phenix City, AL (18 miles from Columbus, GA)
- 2 days ago
- Phenix City, AL (18 miles from Columbus, GA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Eyewear Customer Service/Sales Advisor Part TimeTrina St
- Columbus, GA
- 2 days ago
- Columbus, GA
- 2 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Duties & Responsibilities: We are looking for Customer Service Representatives with pep, personality and people skills....
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
We are seeking a dedicated and professional Customer Service Representative to join our team in Columbus, Georgia for a temporary assignment lasting just over one year....
Customer Service Representative, Full or Part Time
- Pine Mountain, GA (23 miles from Columbus, GA)
- 5 days ago
- Pine Mountain, GA (23 miles from Columbus, GA)
- 5 days ago
Store 2706720: 108 W Harris St, Pine Mountain, Georgia 31822 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Buena Vista, GA (21 miles from Columbus, GA)
- 5 days ago
- Buena Vista, GA (21 miles from Columbus, GA)
- 5 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...
. + Explains Point of Sale claims adjudication, state, NCQA, and CMS policy/guidelines, and any other necessary information to providers, members, and pharmacies. + Assists with clerical services/tasks...
Customer Care Representative III
- Midland, GA (6 miles from Columbus, GA)
- 7 days ago
- Midland, GA (6 miles from Columbus, GA)
- 7 days ago
Preferred Skills, Capabilities and Experiences: Inbound call center experience preferred. Strong communication skills preferred. Prior health insurance/ health care experience preferred....
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Principle Specialist Customer Service (Onsite)
- Midland, GA (6 miles from Columbus, GA)
- 11 days ago
- Midland, GA (6 miles from Columbus, GA)
- 11 days ago
Date Posted: 2025-06-17 Country: United States of America Location: PW103: Midland GA 8801 Macon Road, Midland, GA, 31820 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration...
Sr. Consumer Loan Specialist - Sales Customer Service
- Columbus, GA
- 12 days ago
- Columbus, GA
- 12 days ago
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...
The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Columbus, GA
Moving to Columbus, GA? Find some basic demographic data about Columbus, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Columbus, GA
Highest Education Level
Customer Service Representatives in Columbus, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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