Customer Service Representative Jobs in College Park, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Powder Springs, GA (22 miles from College Park, GA)
- moments ago
- Powder Springs, GA (22 miles from College Park, GA)
- moments ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
National Air Logistics Aerospace Customer Care Specialist
- Atlanta, GA (8 miles from College Park, GA)
- 9 hours ago
- Atlanta, GA (8 miles from College Park, GA)
- 9 hours ago
['Kuehne+Nagel', '3.0', 'National Air Logistics Aerospace Customer Care Specialist', 'Apply on employer site', '', 'Atlanta, GA', '', '$46K - $66K', '\xa0', '(Glassdoor est.)'][]
Remote Customer Service Representative - Facility Maintenance Services
- Atlanta, GA (8 miles from College Park, GA)
- 9 hours ago
- Atlanta, GA (8 miles from College Park, GA)
- 9 hours ago
Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....
Remote WorkMember Service Representative (Full-Time) - Camp Creek Pkwy-Atlanta
- Atlanta, GA (8 miles from College Park, GA)
- 10 hours ago
- Atlanta, GA (8 miles from College Park, GA)
- 10 hours ago
Member Service Representative (Full-Time) - Camp Creek Pkwy-Atlanta 3.8 3.8 out of 5 stars 3620 Camp Creek Parkway, Atlanta, GA 30331 Overview To provide members and prospective members the full...
Japanese Customer Service Senior Representative Remote
- Atlanta, GA (8 miles from College Park, GA)
- 10 hours ago
- Atlanta, GA (8 miles from College Park, GA)
- 10 hours ago
. + 1+ years of customer service experience analyzing and solving customer problems required, call center experience a PLUS Intermediate proficiency in Microsoft Office Suite; high level capacity to...
Remote WorkLead Director, Meritain Customer Service
- Atlanta, GA (8 miles from College Park, GA)
- 10 hours ago
- Atlanta, GA (8 miles from College Park, GA)
- 10 hours ago
. + 5 + years' customer service and call center experience, with a proven track record of developing and executing customer service strategies that improve customer satisfaction and operational efficiency...
Representative II, Customer Service
- Riverdale, GA (6 miles from College Park, GA)
- 13 hours ago
- Riverdale, GA (6 miles from College Park, GA)
- 13 hours ago
Job Summary The purpose of this position is to handle complex customer questions, complaints, billing inquiries, emergency and customer inquiry calls ensuring the safety of the customer with one call...
Restaurant Customer Service Team Member
- Norcross, GA (24 miles from College Park, GA)
- 13 hours ago
- Norcross, GA (24 miles from College Park, GA)
- 13 hours ago
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Customer Service Representative - Utility
- Fairburn, GA (9 miles from College Park, GA)
- 21 hours ago
- Fairburn, GA (9 miles from College Park, GA)
- 21 hours ago
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and...
Air Logistics Aerospace Customer Care Specialist
- Atlanta, GA (8 miles from College Park, GA)
- 21 hours ago
- Atlanta, GA (8 miles from College Park, GA)
- 21 hours ago
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Atlanta site is looking for a new Air Logistics Aerospace Customer...
- Decatur, GA (12 miles from College Park, GA)
- 1 day ago
- Decatur, GA (12 miles from College Park, GA)
- 1 day ago
Overview At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count” Responsibilities What CubeSmart Self Storage offers: Weekly Pay -...
Customer Resolution Specialist (Contract)
- Peachtree City, GA (18 miles from College Park, GA)
- 1 day ago
- Peachtree City, GA (18 miles from College Park, GA)
- 1 day ago
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your...
Marshalls Chez TJX Companies, chaque jour apporte de nouvelles occasions de croissance, de decouverte et d'accomplissement. Vous ferez partie d'une equipe dynamique qui prone la diversite,...
- Atlanta, GA (8 miles from College Park, GA)
- 1 day ago
- Atlanta, GA (8 miles from College Park, GA)
- 1 day ago
Compensation range: $15.45 to $17.00 ABOUT THE ROLE: The Style Guide is responsible for delivering exceptional customer experiences while contributing to the showroom's overall sales goals. As a...
Bilingual Part-Time Customer Support Representative (Friday - Su
- Marietta, GA (22 miles from College Park, GA)
- 1 day ago
- Marietta, GA (22 miles from College Park, GA)
- 1 day ago
Insight Global is seeking a Technical Support Representative to work onsite in Marietta, GA for a client within the payment services industry. This person will be responsible for a high volume of...
Demographic Data for College Park, GA
Moving to College Park, GA? Find some basic demographic data about College Park, GA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in College Park, GA
Highest Education Level
Customer Service Representatives in College Park, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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