Customer Service Representative Jobs in College Park, GA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 295 Jobs
MillerKnoll

Customer Care Representative

  • MillerKnoll
  • Atlanta, GA (8 miles from College Park, GA)
  • 8 hours ago
  • MillerKnoll
  • Atlanta, GA (8 miles from College Park, GA)
  • 8 hours ago

Why join us? Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger...

Customer Service Representative - FULL TIME SEASONAL

  • Atlanta, GA (8 miles from College Park, GA)
  • 4 hours ago
  • Atlanta, GA (8 miles from College Park, GA)
  • 4 hours ago

Customer Service Representatives – Work from Home! Now accepting applications for Seasonal Full-Time staff until October 2025 Must be located in Georgia Why Join Us?...

Remote Work

Customer Service Specialist I - 25001056

  • Atlanta, GA (8 miles from College Park, GA)
  • 4 hours ago
  • Atlanta, GA (8 miles from College Park, GA)
  • 4 hours ago

Georgia State University is a vibrant community in the heart of Atlanta. At Georgia State University (GSU), we value the unique skills, perspective, talents, and passion that each employee...

Customer Service Rep. Specialist Sr. - Outbound Calling

  • Atlanta, GA (8 miles from College Park, GA)
  • 12 hours ago
  • Atlanta, GA (8 miles from College Park, GA)
  • 12 hours ago

As a Customer Service Representative Specialist Sr. within PNC's Treasury Management Operations, Vendor Enrollment Group, you will work remotely and be based in Atlanta, Georgia area....

Remote Work

Customer Service Associate

  • Red Oak, GA (3 miles from College Park, GA)
  • 12 hours ago
  • Red Oak, GA (3 miles from College Park, GA)
  • 12 hours ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Representative I

  • Atlanta, GA (8 miles from College Park, GA)
  • 12 hours ago
  • Atlanta, GA (8 miles from College Park, GA)
  • 12 hours ago

CUSTOMER SERVICE REPRESENTATIVE I A Customer Service Representative I is a primary customer-facing employee who provides assistance and support for individuals self- directing Medicaid services in the...

Customer Service Representative

  • Atlanta, GA (8 miles from College Park, GA)
  • 14 hours ago
  • Atlanta, GA (8 miles from College Park, GA)
  • 14 hours ago

Proficiency in reading & writing Respond professionally and effectively in challenging, high stakes and sensitive situations, exhibiting professionalism, empathy, and compassion. This includes...

Histotech Lab Customer Service Representative

  • Atlanta, GA (8 miles from College Park, GA)
  • 14 hours ago
  • Atlanta, GA (8 miles from College Park, GA)
  • 14 hours ago

Our Histology / Pathology Laboratory Customer Service Representative is responsible for registering patient specimens for in house or referral testing, retrieving appropriate billing information from...

Lab Customer Service Rep

  • Atlanta, GA (8 miles from College Park, GA)
  • 14 hours ago
  • Atlanta, GA (8 miles from College Park, GA)
  • 14 hours ago

6a-2:30p/ Full Time/ 40 Hours The primary responsibilities of the Laboratory Customer Service Representative are to register patient specimens for in house or referral testing, retrieve appropriate...

Customer Service Patient Liability Rep I

  • Atlanta, GA (8 miles from College Park, GA)
  • 14 hours ago
  • Atlanta, GA (8 miles from College Park, GA)
  • 14 hours ago

Knowledge of current Bad Debt collections practices as well as the Fair Debt Collection Practices Act....

Remote Work

Customer Service Representative (Loan Consultant I)

  • Stonecrest, GA (17 miles from College Park, GA)
  • 17 hours ago
  • Stonecrest, GA (17 miles from College Park, GA)
  • 17 hours ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Customer Service Representative

  • Atlanta, GA (8 miles from College Park, GA)
  • 18 hours ago
  • Atlanta, GA (8 miles from College Park, GA)
  • 18 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Logistics/Customer Service Delivery Driver

  • Forest Park, GA (5 miles from College Park, GA)
  • 21 hours ago
  • Forest Park, GA (5 miles from College Park, GA)
  • 21 hours ago

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...

Customer Service Rep

  • Atlanta, GA (8 miles from College Park, GA)
  • 23 hours ago
  • Atlanta, GA (8 miles from College Park, GA)
  • 23 hours ago

Customer Service Representative Summary of Job Description: The Customer Service Representative (CSR) will work effectively and efficiently providing consistent, high quality service in a high-volume...

DCS - Department of Customer Service/ATL311 Quality Assurance & Training Specialist

  • Atlanta, GA (8 miles from College Park, GA)
  • 23 hours ago
  • Atlanta, GA (8 miles from College Park, GA)
  • 23 hours ago

Service Representatives, Call Center Management, Supervisors)....

Demographic Data for College Park, GA

Moving to College Park, GA? Find some basic demographic data about College Park, GA below.


Local
National
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252,498

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in College Park, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in College Park, GA offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in College Park, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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