Customer Service Representative Jobs in Carrollton, GA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 37 Jobs

Customer Service Associate - Temporary

  • Carrollton, GA
  • moments ago
  • Carrollton, GA
  • moments ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Restaurant Customer Service Team Member

  • Douglasville, GA (22 miles from Carrollton, GA)
  • 13 hours ago
  • Douglasville, GA (22 miles from Carrollton, GA)
  • 13 hours ago

Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...

Sales & Customer Service Associate

  • Newnan, GA (19 miles from Carrollton, GA)
  • 23 hours ago
  • Newnan, GA (19 miles from Carrollton, GA)
  • 23 hours ago

Overview Where Better Careers Begin! Massage Envy [Newnan 238 Newnan Crossing BLVD, Newnan, GA 30265] Do you have a passion for helping others? At the Massage Envy [Newnan] franchise, we support...

Pharmacy Customer Service Associate

  • Newnan, GA (19 miles from Carrollton, GA)
  • 1 day ago
  • Newnan, GA (19 miles from Carrollton, GA)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Retail Customer Service Associate

  • Douglasville, GA (22 miles from Carrollton, GA)
  • 2 days ago
  • Douglasville, GA (22 miles from Carrollton, GA)
  • 2 days ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Consumer Loan Specialist - Sales Customer Service

  • Newnan, GA (19 miles from Carrollton, GA)
  • 3 days ago
  • Newnan, GA (19 miles from Carrollton, GA)
  • 3 days ago

Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...

Sr. Consumer Loan Specialist - Sales Customer Service

  • Newnan, GA (19 miles from Carrollton, GA)
  • 3 days ago
  • Newnan, GA (19 miles from Carrollton, GA)
  • 3 days ago

Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...

Customer Service Rep - 362794-en_US

  • Palmetto, GA (20 miles from Carrollton, GA)
  • 6 days ago
  • Palmetto, GA (20 miles from Carrollton, GA)
  • 6 days ago

We create more efficient ways for shippers and carriers to transport goods across North America.As a Customer Service Representative in Last Mile at RXO, you will ensure that we deliver on our promise...

Part Time - Customer Service - Self Storage Manager

  • Newnan, GA (19 miles from Carrollton, GA)
  • 6 days ago
  • Newnan, GA (19 miles from Carrollton, GA)
  • 6 days ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour (Part-Time Schedule) Our Benefits Total Rewards package available to our...

Customer Service Representative

  • Douglasville, GA (22 miles from Carrollton, GA)
  • 8 days ago
  • Douglasville, GA (22 miles from Carrollton, GA)
  • 8 days ago

Store 2701882: 5785 Stewart Mill Rd W, Douglasville, Georgia 30135 Availability - Shift/Days Full time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...

Sales Customer Service Rep I Carroll County

  • Carrollton, GA
  • 10 days ago
  • Carrollton, GA
  • 10 days ago

DESCRIPTION OF ESSENTIAL DUTIES: Attend training schools for professional development as required. Complete applications and paperwork required for new P&C business and changes to existing...

Customer Service Representative

  • Carrollton, GA
  • 29 days ago
  • Carrollton, GA
  • 29 days ago

Customer Service Representative Apply now Date: Apr 1, 2025 Location: Carrollton, GA, US, 30117 Company: Southwire Company LLC A leader in technology and innovation, Southwire Company, LLC is one of...

Retail Customer Service Cashier

  • Waco, GA (10 miles from Carrollton, GA)
  • 45+ days ago
  • Waco, GA (10 miles from Carrollton, GA)
  • 45+ days ago

Req ID: 459418 Address: 523 Atlantic Ave. Waco, GA, 30182 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...

Customer Service Rep(03593) - 9165 Roosevelt Highway

  • Palmetto, GA (20 miles from Carrollton, GA)
  • 60+ days ago
  • Palmetto, GA (20 miles from Carrollton, GA)
  • 60+ days ago

But here are a few skills you should have to be a successful Customer Service Representative: Happy customers keep us in business....

Customer Service Rep(05717) - 12 W Washington St

  • Newnan, GA (19 miles from Carrollton, GA)
  • 60+ days ago
  • Newnan, GA (19 miles from Carrollton, GA)
  • 60+ days ago

But here are a few skills you should have to be a successful Customer Service Representative: Happy customers keep us in business....

Demographic Data for Carrollton, GA

Moving to Carrollton, GA? Find some basic demographic data about Carrollton, GA below.


Local
National
63,465
1,398
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Carrollton, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Carrollton, GA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Carrollton, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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