Customer Service Representative Jobs in Canton, GA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 150 Jobs

Retail Loss Prevention Customer Service Associate II

  • Kennesaw, GA (16 miles from Canton, GA)
  • 9 hours ago
  • Kennesaw, GA (16 miles from Canton, GA)
  • 9 hours ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Client Service Representative

  • Roswell, GA (15 miles from Canton, GA)
  • 9 hours ago
  • Roswell, GA (15 miles from Canton, GA)
  • 9 hours ago

.* Back-Up Child and Elder Care & Family Support Resources : When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly...

Customer Service Specialist 1 AIM

  • Alpharetta, GA (15 miles from Canton, GA)
  • 9 hours ago
  • Alpharetta, GA (15 miles from Canton, GA)
  • 9 hours ago

Aon Is Looking For A Customer Service Specialist As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our...

Pharmacy Customer Service Associate

  • Johns Creek, GA (20 miles from Canton, GA)
  • 9 hours ago
  • Johns Creek, GA (20 miles from Canton, GA)
  • 9 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative (Hybrid)

  • Milton, GA (15 miles from Canton, GA)
  • 19 hours ago
  • Milton, GA (15 miles from Canton, GA)
  • 19 hours ago

Job Description We currently have a permanent opportunity for a Customer Service Representative to work as an integral part of the department by providing outstanding customer service to our internal...

Sales & Customer Service Associate

  • Roswell, GA (15 miles from Canton, GA)
  • 1 day ago
  • Roswell, GA (15 miles from Canton, GA)
  • 1 day ago

Overview Where Better Careers Begin! Massage Envy Roswell West - 885 Woodstock Rd. Roswell, GA 30075 Do you have a passion for helping others? At the Massage Envy Roswell West franchise, we...

Loss Prevention Customer Service II

  • Kennesaw, GA (16 miles from Canton, GA)
  • 2 days ago
  • Kennesaw, GA (16 miles from Canton, GA)
  • 2 days ago

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Store Customer Service Specialist

  • Cumming, GA (19 miles from Canton, GA)
  • 2 days ago
  • Cumming, GA (19 miles from Canton, GA)
  • 2 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Warehouse Customer Service Assistant

  • Cartersville, GA (19 miles from Canton, GA)
  • 3 days ago
  • Cartersville, GA (19 miles from Canton, GA)
  • 3 days ago

OnTrac is hiring a Warehouse Customer Service Assistant! This position assists Operations Managers with administrative duties and customer service support. Our Operations Assistants interact with...

Customer Service Rep/Driver Manager

  • Marietta, GA (20 miles from Canton, GA)
  • 3 days ago
  • Marietta, GA (20 miles from Canton, GA)
  • 3 days ago

Shop Foreman #25-00249 Marietta, Georgia, United States Job Description Acts as a front-line extension of the Shop Manager's authority in supervising technicians engaged in the repair and...

Customer Service Representative -Calhoun

  • Cartersville, GA (19 miles from Canton, GA)
  • 4 days ago
  • Cartersville, GA (19 miles from Canton, GA)
  • 4 days ago

Customer Service Representative -Calhoun Cartersville, GA 30120 Posted: 08/14/2025 Employment Type: Contract to Perm Industry: Office Job Number: KC219494729 Job Description CUSTOMER SERVICE REPRESENTATIVE...

Customer Service Associate - Temporary

  • Woodstock, GA (9 miles from Canton, GA)
  • 4 days ago
  • Woodstock, GA (9 miles from Canton, GA)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(04191) - 2230 Holly Springs Pkwy

  • Canton, GA
  • 4 days ago
  • Canton, GA
  • 4 days ago

Right now, your Canton Domino's is looking for customer service representatives to staff stores in Holly Springs and North Canton....

Retail Loss Prevention Customer Service Associate II

  • Alpharetta, GA (15 miles from Canton, GA)
  • 4 days ago
  • Alpharetta, GA (15 miles from Canton, GA)
  • 4 days ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Retail Customer Service Associate

  • Kennesaw, GA (16 miles from Canton, GA)
  • 4 days ago
  • Kennesaw, GA (16 miles from Canton, GA)
  • 4 days ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Demographic Data for Canton, GA

Moving to Canton, GA? Find some basic demographic data about Canton, GA below.


Local
National
108,943
2,393
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Canton, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Canton, GA offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Canton, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »