Customer Service Representative Jobs in Canton, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Service Representative (CSR)
- Marietta, GA (20 miles from Canton, GA)
- 21 hours ago
- Marietta, GA (20 miles from Canton, GA)
- 21 hours ago
Client Service Representative (CSR) Department: Receptionists Employment Type: Full Time Location: Marietta, Georgia Compensation: $16.00 - $18.00 / hour Description Sprayberry Animal Hospital, a...
Director Service and Sales - Customer Service
- Kennesaw, GA (16 miles from Canton, GA)
- 21 hours ago
- Kennesaw, GA (16 miles from Canton, GA)
- 21 hours ago
WHO WE ARE At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the...
Customer Service Representative II - Kennesaw, GA
- Kennesaw, GA (16 miles from Canton, GA)
- 21 hours ago
- Kennesaw, GA (16 miles from Canton, GA)
- 21 hours ago
Customer Service Representative II - Kennesaw, GA This is a salaried, non-exempt-level position....
ER Customer Service Representative (Overnight Shift)
- Cumming, GA (19 miles from Canton, GA)
- 1 day ago
- Cumming, GA (19 miles from Canton, GA)
- 1 day ago
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
General Clerk III - Customer Service Call Center
- Cumming, GA (19 miles from Canton, GA)
- 1 day ago
- Cumming, GA (19 miles from Canton, GA)
- 1 day ago
Sawnee EMC is seeking a General Clerk III - Customer Service to assist in a high-volume call center. Requires high school diploma or equivalency; Customer Service experience, computer proficiency,...
Store - ATL-CANTON, GA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Lead Retail Customer Service Associate
- Alpharetta, GA (15 miles from Canton, GA)
- 1 day ago
- Alpharetta, GA (15 miles from Canton, GA)
- 1 day ago
POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer...
Coordinator-BGCO Customer Service
- Alpharetta, GA (15 miles from Canton, GA)
- 1 day ago
- Alpharetta, GA (15 miles from Canton, GA)
- 1 day ago
When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power...
Remote Work- Cartersville, GA (19 miles from Canton, GA)
- 1 day ago
- Cartersville, GA (19 miles from Canton, GA)
- 1 day ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Representative
- Marietta, GA (20 miles from Canton, GA)
- 2 days ago
- Marietta, GA (20 miles from Canton, GA)
- 2 days ago
Rate of Pay: $17.88 - $20.38 Status: Open Until Filled This position is on-site Monday-Friday (no remote options) This is the journey level position of three levels that reports to an assigned...
Moncrief Heating & Air - HVAC Customer Service Representative
- Alpharetta, GA (15 miles from Canton, GA)
- 2 days ago
- Alpharetta, GA (15 miles from Canton, GA)
- 2 days ago
Compensation Details: $18.00-$25.00 Per Hour Job Description: Who we are Moncrief Heating & Air Conditioning is now an Ace Hardware Company. At Ace Hardware Home Services, we are backed by a...
Retail Loss Prevention Customer Service Associate II
- Kennesaw, GA (16 miles from Canton, GA)
- 2 days ago
- Kennesaw, GA (16 miles from Canton, GA)
- 2 days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative (Outpatient Clinic) FLOATER
- Cartersville, GA (19 miles from Canton, GA)
- 2 days ago
- Cartersville, GA (19 miles from Canton, GA)
- 2 days ago
JOB SUMMARY : The Customer Service Representative (CSR) is the face of Highland Rivers Behavioral Health. The CSR greets and directs individuals as they enter the facility....
Fraud Client Service Representative - 2nd Shift
- Kennesaw, GA (16 miles from Canton, GA)
- 3 days ago
- Kennesaw, GA (16 miles from Canton, GA)
- 3 days ago
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and...
- Marietta, GA (20 miles from Canton, GA)
- 3 days ago
- Marietta, GA (20 miles from Canton, GA)
- 3 days ago
Overview Ready for your next career opportunity? Look no further, The Mouse is looking to hire you! At Northwest, we believe in investing in our team just as much as we invest in our customers....
Demographic Data for Canton, GA
Moving to Canton, GA? Find some basic demographic data about Canton, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Canton, GA
Highest Education Level
Customer Service Representatives in Canton, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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