Customer Service Representative Jobs in Austell, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Community Choice Financial Family of Brands
- Tucker, GA (23 miles from Austell, GA)
- 5 days ago
- Tucker, GA (23 miles from Austell, GA)
- 5 days ago
Your Opportunity: Customer Service Representative Titlemax Lawrenceville, GA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
In PersonCustomer Service Representative (Sr. Loan Consultant)
- Lendmark
- Douglasville, GA (9 miles from Austell, GA)
- 1 hour ago
- Douglasville, GA (9 miles from Austell, GA)
- 1 hour ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In PersonTemporary-Customer Service-AmericasMart- June 2026
- Atlanta, GA (14 miles from Austell, GA)
- 1 hour ago
- Atlanta, GA (14 miles from Austell, GA)
- 1 hour ago
un Temporary-Customer Service-AmericasMart- June 2026 (Atlanta) 240 Peachtree Street NW, Suite 2200 compensation: Compensation In the Description Scootaround, the leading provider of mobility...
In Person TemporaryCustomer Service Representatives
- Claratel Behavioral Health
- Atlanta, GA (14 miles from Austell, GA)
- 1 hour ago
- Atlanta, GA (14 miles from Austell, GA)
- 1 hour ago
Back Share this job Share on Facebook Share on Whatsapp Share on LinkedIn Share on Twitter Share on Email Customer Service Representatives Type remote Location United States, Canada Engagement Permanent...
In Person- MassMutual Financial Group
- Atlanta, GA (14 miles from Austell, GA)
- 5 hours ago
- Atlanta, GA (14 miles from Austell, GA)
- 5 hours ago
The Opportunity We're growing, and our clients deserve the best. As a remote Customer Service Associate within our Disability Income (DI) Call Center, you'll have an opportunity to develop highly...
RemoteCustomer Resolution Specialist
- Airbus Americas
- Atlanta, GA (14 miles from Austell, GA)
- 17 hours ago
- Atlanta, GA (14 miles from Austell, GA)
- 17 hours ago
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your...
In Person- West Shore Home Recruiting
- Atlanta, GA (14 miles from Austell, GA)
- 17 hours ago
- Atlanta, GA (14 miles from Austell, GA)
- 17 hours ago
Position: Customer Service Specialist Location: Buford, GA (ONSITE) Schedule: Monday through Friday Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company...
In Person- UTi/DSV
- Lithia Springs, GA (5 miles from Austell, GA)
- 19 hours ago
- Lithia Springs, GA (5 miles from Austell, GA)
- 19 hours ago
Participate in call monitoring sessions for quality assurance and follow service standards, accuracy expectations, and company policies....
In Person- Chick-fil-A
- East Point, GA (14 miles from Austell, GA)
- 1 day ago
- East Point, GA (14 miles from Austell, GA)
- 1 day ago
Customer Service Team Member Overview At Chick-fil-A, Customer Service Team members are responsible for providing an exceptional dining experience for everyone they serve each day. We are looking...
In PersonCustomer Service Representative I
- Cognizant Technology Solutions
- Atlanta, GA (14 miles from Austell, GA)
- 1 day ago
- Atlanta, GA (14 miles from Austell, GA)
- 1 day ago
Experience- 1 year prior outside foodservice sales coordination or customer support experience Preferred: Previous call center experience Skills: Strong verbal and written communication skills and the...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Atlanta, GA (14 miles from Austell, GA)
- 1 day ago
- Atlanta, GA (14 miles from Austell, GA)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonCustomer Care Representative I
- Elevance Health
- Atlanta, GA (14 miles from Austell, GA)
- 1 day ago
- Atlanta, GA (14 miles from Austell, GA)
- 1 day ago
Anticipated End Date: 2026-06-12 Position Title: Customer Care Representative I Job Description: Customer Care Representative I Location: This role enables associates to work virtually full-time,...
In PersonCustomer Service Representative II
- City of Atlanta, GA
- Atlanta, GA (14 miles from Austell, GA)
- 1 day ago
- Atlanta, GA (14 miles from Austell, GA)
- 1 day ago
Job Title Customer Service Representative, Sr....
In Person- Trulite
- Lithia Springs, GA (5 miles from Austell, GA)
- 1 day ago
- Lithia Springs, GA (5 miles from Austell, GA)
- 1 day ago
**This role is not open for submissions from outside staffing agencies** CSR I What Brought You Here Pay Range $18-$22/Hour Day Shift Hours- 8 AM 5 PM OT as needed Benefits starting DAY ONE! Who...
In PersonStorage Customer Service Representative
- U-Haul
- Clarkston, GA (22 miles from Austell, GA)
- 1 day ago
- Clarkston, GA (22 miles from Austell, GA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
In PersonDemographic Data for Austell, GA
Moving to Austell, GA? Find some basic demographic data about Austell, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Austell, GA
Highest Education Level
Customer Service Representatives in Austell, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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