Customer Service Representative Jobs in Augusta, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...
- North Augusta, SC (6 miles from Augusta, GA)
- 1 day ago
- North Augusta, SC (6 miles from Augusta, GA)
- 1 day ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Come join our thriving team as a Remote Customer Service Representative!...
Remote WorkApple Specialist - Retail Customer Service and Sales - (Seasonal)
- Augusta, GA
- 5 days ago
- Augusta, GA
- 5 days ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRemote Customer Service Rep BYOD - Starting Monday, June 2, 2025
- Augusta, GA
- 6 days ago
- Augusta, GA
- 6 days ago
center experience is REQUIRED....
Remote WorkCustomer Service Representative
- Aiken, SC (20 miles from Augusta, GA)
- 6 days ago
- Aiken, SC (20 miles from Augusta, GA)
- 6 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Medical Screener - Reception Technician (Customer Service)
- Augusta, GA
- 8 days ago
- Augusta, GA
- 8 days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Customer Service Representative Store #104
- Evans, GA (14 miles from Augusta, GA)
- 9 days ago
- Evans, GA (14 miles from Augusta, GA)
- 9 days ago
Customer Service Representative Job Description At Parker's, we believe our company is only as successful as our team....
Customer Service Representative (Loan Consultant II)
- Aiken, SC (20 miles from Augusta, GA)
- 9 days ago
- Aiken, SC (20 miles from Augusta, GA)
- 9 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
- Martinez, GA (10 miles from Augusta, GA)
- 10 days ago
- Martinez, GA (10 miles from Augusta, GA)
- 10 days ago
Location: Martinez, US-GA Rate: Not Specified Type: Permanent Client Service Associate We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent...
Demographic Data for Augusta, GA
Moving to Augusta, GA? Find some basic demographic data about Augusta, GA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Augusta, GA
Highest Education Level
Customer Service Representatives in Augusta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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