Customer Service Representative Jobs in Augusta, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Aiken, SC (20 miles from Augusta, GA)
- 7 hours ago
- Aiken, SC (20 miles from Augusta, GA)
- 7 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
We are searching for qualified customer service representatives with personality and people skills....
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and experience great food....
Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality, and people skills....
- Belvedere, SC (6 miles from Augusta, GA)
- 2 days ago
- Belvedere, SC (6 miles from Augusta, GA)
- 2 days ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
As a customer service representative, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers....
- North Augusta, SC (6 miles from Augusta, GA)
- 4 days ago
- North Augusta, SC (6 miles from Augusta, GA)
- 4 days ago
CGS United States Full-time CGS is seeking Customer Service Representatives! Join our team!.Must have PC with good internet connection!.Answer incoming customer inquiries....
Remote WorkCustomer Service Rep(05684) - 2547 Jefferson Davis HWY
- Warrenville, SC (9 miles from Augusta, GA)
- 4 days ago
- Warrenville, SC (9 miles from Augusta, GA)
- 4 days ago
Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality, and people skills....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
QSR Customer Service Representative
- Graniteville, SC (12 miles from Augusta, GA)
- 4 days ago
- Graniteville, SC (12 miles from Augusta, GA)
- 4 days ago
Store 2703117Q: 651 Bettis Academy Rd, Graniteville, South Carolina 29829 Availability - Shift/Days Flexible Availability The position includes, but is not limited to, the following essential job...
. + Explains Point of Sale claims adjudication, state, NCQA, and CMS policy/guidelines, and any other necessary information to providers, members, and pharmacies. + Assists with clerical services/tasks...
Remote Customer Service Rep BYOD - Starting Monday, July 21, 2025
- Augusta, GA
- 5 days ago
- Augusta, GA
- 5 days ago
center experience is REQUIRED....
Remote WorkSummary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process....
Customer Service Representative
- Dearing, GA (24 miles from Augusta, GA)
- 5 days ago
- Dearing, GA (24 miles from Augusta, GA)
- 5 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Demographic Data for Augusta, GA
Moving to Augusta, GA? Find some basic demographic data about Augusta, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Augusta, GA
Highest Education Level
Customer Service Representatives in Augusta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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