Customer Service Representative Jobs in Athens, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Director of Customer Success (Remote)
- IMI Industrial Services Group
- Watkinsville, GA (14 miles from Athens, GA)
- 1 day ago
- IMI Industrial Services Group
- Watkinsville, GA (14 miles from Athens, GA)
- 1 day ago
Director of Customer Success (Remote) Join our team at IMI Industrial Services Group as a Director of Customer Success and play a key role in ensuring our customers receive top-notch service and...
RemoteLocation: 494 North Ave, Athens, Georgia 30601 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest U-Box Customer...
In PersonCustomer Service Associate - Earn Commissions Job
- Zips Car Wash
- Commerce, GA (17 miles from Athens, GA)
- 5 days ago
- Commerce, GA (17 miles from Athens, GA)
- 5 days ago
Apply Now Why You'll Love This Job Do you love interacting with people and making someone's day better? Are you enthusiastic about helping others and looking for a customer service job where your...
In PersonDate: Saturday, June 13th Time: 8 AM to 12 PM Positions: Customer Service Representative - English and Bilingual Spanish Openings Available!...
In PersonApply for FYZICAL's Customer Service Representative job opening today!...
In PersonCustomer Service Representative Job Athens, GA
- Talentcare
- Athens, GA
- 7 days ago
- Athens, GA
- 7 days ago
Apply for FYZICALs Customer Service Representative job opening today!...
In PersonCustomer Service Associate Earn Commissions Job Commerce, GA
- Talentcare
- Commerce, GA (17 miles from Athens, GA)
- 8 days ago
- Commerce, GA (17 miles from Athens, GA)
- 8 days ago
Apply Now Why Youll Love This Job Do you love interacting with people and making someones day better? Are you enthusiastic about helping others and looking for a customer service job where your...
In PersonCustomer Service Delivery Advocate
- Carvana
- Winder, GA (19 miles from Athens, GA)
- 14 days ago
- Winder, GA (19 miles from Athens, GA)
- 14 days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
In PersonCustomer Service Rep Entry Level - Work From Home
- Spade Recruiting
- Athens, GA
- 16 days ago
- Athens, GA
- 16 days ago
Are you looking for a career that offers flexibility, growth, and the chance to make a real impact? This role is designed for individuals who are motivated, dependable, and comfortable working...
RemoteCustomer Service Representative
- burton + Burton
- Bogart, GA (11 miles from Athens, GA)
- 16 days ago
- Bogart, GA (11 miles from Athens, GA)
- 16 days ago
Customer Service Representative | burton+BURTON | Customer Service Representative | Full-Time | On-Site | Department: Customer Service | Location: near Athens, GA (Bogart, GA) Join the team at burton...
In PersonCustomer Service Dept Mgr - Commerce MI
- 1016 Meijer Great Lakes LP
- Commerce, GA (17 miles from Athens, GA)
- 19 days ago
- Commerce, GA (17 miles from Athens, GA)
- 19 days ago
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development....
In PersonCustomer Service Representative
- Wayne-Sanderson Farms
- Bethlehem, GA (24 miles from Athens, GA)
- 20 days ago
- Bethlehem, GA (24 miles from Athens, GA)
- 20 days ago
Customer Service Representative Job Description PRIMARY FUNCTION: The Customer Service Representative promotes sales of company products by direct communication with customers, distributors and brokers...
In PersonDominos Customer Service Rep (08923)
- Domino's
- Statham, GA (13 miles from Athens, GA)
- 30+ days ago
- Statham, GA (13 miles from Athens, GA)
- 30+ days ago
Company Description Domino's began humbly in 1960, with a history of starting small but dreaming big, which remains at the core of our brand. Hard work, ambition, and a passion for pizza have...
In PersonWeekly Earnings - Remote Customer Service, Set Your Own Hours (1099)
- Omni Interactions
- Winder, GA (19 miles from Athens, GA)
- 30+ days ago
- Winder, GA (19 miles from Athens, GA)
- 30+ days ago
This is the start of your journey to contracting with Omni. Once you have joined our community of remote customer care contractors, you will have exclusive access to view all open contracts. Omni...
RemotePosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonDemographic Data for Athens, GA
Moving to Athens, GA? Find some basic demographic data about Athens, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Athens, GA
Highest Education Level
Customer Service Representatives in Athens, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »