Customer Service Representative Jobs in Athens, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
- Monroe, GA (24 miles from Athens, GA)
- 4 days ago
- Monroe, GA (24 miles from Athens, GA)
- 4 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Posting Details Posting Details Posting NumberS13785P Working TitleClient Services Representative DepartmentVetMed-Athens Diagnostic Lab About the University of Georgia Since our founding in 1785,...
Store Customer Service Specialist
- Commerce, GA (17 miles from Athens, GA)
- 8 days ago
- Commerce, GA (17 miles from Athens, GA)
- 8 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Service Representative....
. + Problem Solve: Solutions arent a o ne-size-fits-a ll approach so customer service representative s do not read from pre-populated scripts....
Problem Solve: Solutions aren't a one-size-fits-all approach so customer service representatives do not read from pre-populated scripts....
Dominos Customer Service Rep (04179)
- Watkinsville, GA (14 miles from Athens, GA)
- 9 days ago
- Watkinsville, GA (14 miles from Athens, GA)
- 9 days ago
Company Description Domino's began humbly in 1960, with a history of starting small but dreaming big, which remains at the core of our brand. Hard work, ambition, and a passion for pizza have...
Store Customer Service Specialist
- Commerce, GA (17 miles from Athens, GA)
- 10 days ago
- Commerce, GA (17 miles from Athens, GA)
- 10 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Sales Customer Service Rep I Jackson County
- Jefferson, GA (14 miles from Athens, GA)
- 10 days ago
- Jefferson, GA (14 miles from Athens, GA)
- 10 days ago
Sales Customer Service Rep I Jackson County 3.6 3.6 out of 5 stars Jefferson, GA 30549 DESCRIPTION OF ESSENTIAL DUTIES: Attend training schools for professional development as required. Complete...
Pharmacy Customer Service Associate
- Commerce, GA (17 miles from Athens, GA)
- 10 days ago
- Commerce, GA (17 miles from Athens, GA)
- 10 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Client Service Specialist (Teller)
- Watkinsville, GA (14 miles from Athens, GA)
- 11 days ago
- Watkinsville, GA (14 miles from Athens, GA)
- 11 days ago
Job Purpose & Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral...
6140 - Athens - 4300 Atlanta Highway, Athens, Georgia, 30606 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience...
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Demographic Data for Athens, GA
Moving to Athens, GA? Find some basic demographic data about Athens, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Athens, GA
Highest Education Level
Customer Service Representatives in Athens, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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