Customer Service Representative Jobs in Tampa, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property...
Pharmacy Technician. Data Entry/Customer Service (2nd Shift)
- Tampa, FL
- 23 days ago
- Tampa, FL
- 23 days ago
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
Customer Service Associate - Restaurant Image
- Clearwater, FL (19 miles from Tampa, FL)
- moments ago
- Clearwater, FL (19 miles from Tampa, FL)
- moments ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
The talented Bilingual Customer Service Representatives at our Kane's stores are the key players towards our continuing success of our 60,000+ square foot showrooms and are key contributors and the...
Customer Account Representative
- Pinellas Park, FL (16 miles from Tampa, FL)
- moments ago
- Pinellas Park, FL (16 miles from Tampa, FL)
- moments ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Restaurant Customer Service Team Member
- Clearwater, FL (19 miles from Tampa, FL)
- 1 hour ago
- Clearwater, FL (19 miles from Tampa, FL)
- 1 hour ago
Pay: $14 to $16/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Customer Experience Coordinator (Relief) - Clearwater, FL
- Clearwater, FL (19 miles from Tampa, FL)
- 1 hour ago
- Clearwater, FL (19 miles from Tampa, FL)
- 1 hour ago
WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing...
- Brandon, FL (10 miles from Tampa, FL)
- 8 hours ago
- Brandon, FL (10 miles from Tampa, FL)
- 8 hours ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Automotive Customer Service Advisor
- Brandon, FL (10 miles from Tampa, FL)
- 8 hours ago
- Brandon, FL (10 miles from Tampa, FL)
- 8 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Bloomingdale's Credit Customer Care Specialist, Hybrid Flex- Early Shift with weekends
- Tampa, FL
- 8 hours ago
- Tampa, FL
- 8 hours ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Associate - Temporary
- Seffner, FL (11 miles from Tampa, FL)
- 8 hours ago
- Seffner, FL (11 miles from Tampa, FL)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Were assisting a South Florida based client in hiring Remote Customer Service Representatives to join their team where you'll provide top-tier support and make a difference every day Pay Rate: $17/hr...
Remote WorkCustomer Service Team Member - Plant City, FL (FL0203)
- Plant City, FL (20 miles from Tampa, FL)
- 11 hours ago
- Plant City, FL (20 miles from Tampa, FL)
- 11 hours ago
Job Details Job Location : Plant City, FL Position Type : Full-Time/Part-Time Salary Range : $13.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
center experience preferred strong communication and problem-solving skills Proficient with MS Office and CRM systems High attention to detail and ability to multitask High school diploma or equivalent...
Demographic Data for Tampa, FL
Moving to Tampa, FL? Find some basic demographic data about Tampa, FL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Tampa, FL
Highest Education Level
Customer Service Representatives in Tampa, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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