Customer Service Representative Jobs in Sunrise, FL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 193 Jobs

Bilingual Customer Service Specialist (Spanish)

  • Oakland Park, FL (6 miles from Sunrise, FL)
  • 3 days ago
  • Oakland Park, FL (6 miles from Sunrise, FL)
  • 3 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Bilingual Customer Service PT (Spanish)

  • Hollywood, FL (11 miles from Sunrise, FL)
  • 7 days ago
  • Hollywood, FL (11 miles from Sunrise, FL)
  • 7 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service Specialist

  • Pembroke Pines, FL (11 miles from Sunrise, FL)
  • 2 hours ago
  • Pembroke Pines, FL (11 miles from Sunrise, FL)
  • 2 hours ago

Customer Service Specialist Engineering Careers | STSI Pembroke Pines, FL, US 5 days ago Quick Job type Full-time Quick Job description Customer Service Specialist Location : Pembroke Pines, FL...

Remote - Client Services Associate

  • Hollywood, FL (11 miles from Sunrise, FL)
  • 2 hours ago
  • Hollywood, FL (11 miles from Sunrise, FL)
  • 2 hours ago

Remote - Client Services Associate AO Garcia Agency Hollywood, Florida, United States, 33019 4 days ago Quick Job type Full-time Remote Quick Job description Experience in our industry is not...

Remote Work

AT&T Customer Service Representative

  • Plantation, FL (3 miles from Sunrise, FL)
  • 4 hours ago
  • Plantation, FL (3 miles from Sunrise, FL)
  • 4 hours ago

AT&T Customer Service Representative JL Communications Plantation, FL, US 1 day ago Quick Job type Full-time Quick Job description Join Our Team as a Customer Service Representative!...

Customer Service Representative

  • North Miami, FL (17 miles from Sunrise, FL)
  • 5 hours ago
  • North Miami, FL (17 miles from Sunrise, FL)
  • 5 hours ago

APPLY NOW AND BECOME OUR NEXT CUSTOMER SERVICE REPRESENTATIVE!...

Customer Service Representative- Bilingual Spanish

  • Boca Raton, FL (16 miles from Sunrise, FL)
  • 5 hours ago
  • Boca Raton, FL (16 miles from Sunrise, FL)
  • 5 hours ago

PI274637267 a job alert for this search Customer Service Representative Bilingual Spanish Boca Raton, Florida, United States, 33434...

Customer Service Representative

  • Boca Raton, FL (16 miles from Sunrise, FL)
  • 6 hours ago
  • Boca Raton, FL (16 miles from Sunrise, FL)
  • 6 hours ago

Service Center Boca Raton JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Associate

  • Lighthouse Point, FL (11 miles from Sunrise, FL)
  • 8 hours ago
  • Lighthouse Point, FL (11 miles from Sunrise, FL)
  • 8 hours ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...

Customer Service Representative (Hybrid - 3x per week on site)

  • Boca Raton, FL (17 miles from Sunrise, FL)
  • 11 hours ago
  • Boca Raton, FL (17 miles from Sunrise, FL)
  • 11 hours ago

We are looking for a Customer Service Representative to work as an integral part of the global department providing outstanding customer service to our internal and external customers....

Customer Service Representative

  • Miramar, FL (11 miles from Sunrise, FL)
  • 13 hours ago
  • Miramar, FL (11 miles from Sunrise, FL)
  • 13 hours ago

Vaco is hiring for Customer Service Representatives Location - Miramar; FL, these are onsite roles Pay $17-20/hour Bilingual (Spanish) preferred but not required Minimum of 2 steady years within a call...

Customer Service Representative II

  • Hollywood, FL (11 miles from Sunrise, FL)
  • 14 hours ago
  • Hollywood, FL (11 miles from Sunrise, FL)
  • 14 hours ago

Reviews daily work of Customer Service Representatives I, ensuring that receipts processed balance to postings, new service applications are filled out and entered to the billing system, and termination...

Customer Service Representative (Entry-Level)

  • Fort Lauderdale, FL (6 miles from Sunrise, FL)
  • 23 hours ago
  • Fort Lauderdale, FL (6 miles from Sunrise, FL)
  • 23 hours ago

Customer Service Representative (Entry-Level) Company: Axiom Global Solutions Location: Ft....

Health Insurance Customer Service/Retention TURNKEY

  • Pompano Beach, FL (8 miles from Sunrise, FL)
  • 23 hours ago
  • Pompano Beach, FL (8 miles from Sunrise, FL)
  • 23 hours ago

Private Health Insurance Hiring Licensed (2-15 or 2-40) Self Motivated Individuals - Punctual, Dependable, Clean/Clear Speaking Voice Job Description: Customer Service Retention Specialist (Hourly...

Customer Service Rep

  • Doral, FL (24 miles from Sunrise, FL)
  • 23 hours ago
  • Doral, FL (24 miles from Sunrise, FL)
  • 23 hours ago

Our client, a dynamic leader in the customer service industry, is seeking a Customer Service Supervisor to join their team. As a Customer Service Supervisor, you will be part of the Customer...

Demographic Data for Sunrise, FL

Moving to Sunrise, FL? Find some basic demographic data about Sunrise, FL below.


Local
National
21,536,064
615,315

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Sunrise, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Sunrise, FL offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Sunrise, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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