Customer Service Representative Jobs in Seffner, FL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 170 Jobs

Bilingual Customer Service Representative

JOB DESCRIPTION ADMINISTRATIVE CLERK / REGISTRAR SUPERVISOR: Executive Director JOB SUMMARY: This is a customer service position performing duties of an administrative nature as well as function...

Senior Customer Service Representative

  • Mulberry, FL (21 miles from Seffner, FL)
  • 45+ days ago
  • Mulberry, FL (21 miles from Seffner, FL)
  • 45+ days ago

Senior Customer Service Representative Lakeland, FL Salary: $21.44-23.82 per hour/$43,200-$47,997 annually commensurate to experience At GEICO, we offer a rewarding career where your ambitions are met...

Customer Service Advisor

  • Tampa, FL (11 miles from Seffner, FL)
  • 21 days ago
  • Tampa, FL (11 miles from Seffner, FL)
  • 21 days ago

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for...

Remote Work

Customer Service Insurance - Sales

  • Tampa, FL (11 miles from Seffner, FL)
  • 30+ days ago
  • Tampa, FL (11 miles from Seffner, FL)
  • 30+ days ago

As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line...

Customer Service Clerk I

  • Tampa, FL (11 miles from Seffner, FL)
  • 15 hours ago
  • Tampa, FL (11 miles from Seffner, FL)
  • 15 hours ago

Nature Of Work Employees are responsible for performing tasks of routine difficulty in receiving and recording payments and calculating and disbursing appropriate change. Work is distinguished...

Customer Service Associate

  • Land O Lakes, FL (19 miles from Seffner, FL)
  • 1 day ago
  • Land O Lakes, FL (19 miles from Seffner, FL)
  • 1 day ago

Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....

Customer Support Representatives

  • Wesley Chapel, FL (15 miles from Seffner, FL)
  • 1 day ago
  • Wesley Chapel, FL (15 miles from Seffner, FL)
  • 1 day ago

Whats next for you? This great job.** Finding a job that fits your lifestyle isnt always easy. Thats where **Kelly** **** **Professional & Industrial** comes in. Were seeking for **a Customer...

Parts Customer Care Rep

  • Tampa, FL (11 miles from Seffner, FL)
  • 1 day ago
  • Tampa, FL (11 miles from Seffner, FL)
  • 1 day ago

Parts Customer Care Rep Crown Equipment Corporation - 3.4 Tampa, FL Job Details Full-time Estimated: $39.5K - $49.2K a year 6 hours ago Benefits Paid parental leave Paid holidays Disability...

Unit Customer Service Rep - Emergency Department - 7pm - 7am

  • Tampa, FL (11 miles from Seffner, FL)
  • 1 day ago
  • Tampa, FL (11 miles from Seffner, FL)
  • 1 day ago

Unit Customer Service Rep - Emergency Department - 7pm - 7am (250002NC) Job Description Unit Customer Service Rep - Emergency Department - 7pm - 7am - (250002NC) Description Under general...

Customer Advocate

  • Lakeland, FL (24 miles from Seffner, FL)
  • 1 day ago
  • Lakeland, FL (24 miles from Seffner, FL)
  • 1 day ago

Customer Advocate Position Summary: The Customer Advocate will interact with the company's customers by addressing inquiries and resolving complaints, ensure optimum inventories are monitored,...

Sales Representative Customer Service

  • Riverview, FL (9 miles from Seffner, FL)
  • 1 day ago
  • Riverview, FL (9 miles from Seffner, FL)
  • 1 day ago

Sales Representative Customer Service Fisher Agencies American Income Riverview, FL, US 1 day ago Quick Job type Full-time Quick Job description Who We Are Fisher Organization is the NewEngland...

Remote Work

Customer Service Delivery Driver Tampa

  • Tampa, FL (11 miles from Seffner, FL)
  • 1 day ago
  • Tampa, FL (11 miles from Seffner, FL)
  • 1 day ago

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...

Customer Service Specialist (Fixed Term Contract)

  • Brandon, FL (3 miles from Seffner, FL)
  • 1 day ago
  • Brandon, FL (3 miles from Seffner, FL)
  • 1 day ago

Customer Service Specialist (12 month contract) Location: In any of the Teranet locations in Manitoba (Winnipeg, Brandon, Dauphin, Morden, Neepawa, and Portage la Prairie) CS1 (Locals 397+399) Pay...

Retail Customer Service

  • Seffner, FL
  • 2 days ago
  • Seffner, FL
  • 2 days ago

Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....

Customer Service Sales Representative

  • Lakeland, FL (24 miles from Seffner, FL)
  • 2 days ago
  • Lakeland, FL (24 miles from Seffner, FL)
  • 2 days ago

6016 - Lakeland - 3223 N US Highway 98, Lakeland, Florida, 33805 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...

Demographic Data for Seffner, FL

Moving to Seffner, FL? Find some basic demographic data about Seffner, FL below.


Local
National
27,503
515
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Seffner, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Seffner, FL offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Seffner, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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