Customer Service Representative Jobs in Sanford, FL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 175 Jobs

Bilingual Customer Service Specialist (Spanish)

  • Apopka, FL (17 miles from Sanford, FL)
  • 4 days ago
  • Apopka, FL (17 miles from Sanford, FL)
  • 4 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service Associate - Temporary

  • Deltona, FL (4 miles from Sanford, FL)
  • 17 hours ago
  • Deltona, FL (4 miles from Sanford, FL)
  • 17 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Orlando, FL (20 miles from Sanford, FL)
  • 18 hours ago
  • Orlando, FL (20 miles from Sanford, FL)
  • 18 hours ago

Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....

Customer Support Specialist

  • Orlando, FL (20 miles from Sanford, FL)
  • 1 day ago
  • Orlando, FL (20 miles from Sanford, FL)
  • 1 day ago

Description As a Customer Support Specialist, your role is ensuring a positive user experience for our members, primarily through customer service. You are the merchant facing problem solver, with...

Retail Customer Service

  • Orlando, FL (20 miles from Sanford, FL)
  • 1 day ago
  • Orlando, FL (20 miles from Sanford, FL)
  • 1 day ago

Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....

Sales Representative Customer Service

  • Orlando, FL (20 miles from Sanford, FL)
  • 2 days ago
  • Orlando, FL (20 miles from Sanford, FL)
  • 2 days ago

Sales Representative Customer Service Fisher Agencies American Income Orlando, FL, US 1 day ago Quick Job type Full-time Quick Job description Who We Are Fisher Organization is the NewEngland...

Remote Work

Retail Customer Service Specialist

  • Deland, FL (12 miles from Sanford, FL)
  • 2 days ago
  • Deland, FL (12 miles from Sanford, FL)
  • 2 days ago

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...

Cashier - Customer Service

  • Alafaya, FL (21 miles from Sanford, FL)
  • 2 days ago
  • Alafaya, FL (21 miles from Sanford, FL)
  • 2 days ago

As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...

Customer Service Rep (05012) - Ocoee, Fl

  • Ocoee, FL (23 miles from Sanford, FL)
  • 2 days ago
  • Ocoee, FL (23 miles from Sanford, FL)
  • 2 days ago

Company Description Job Description We are seeking a friendly and dedicated Customer Service Representative to join our team in Ocoee, Florida....

Customer Service

  • Mount Dora, FL (20 miles from Sanford, FL)
  • 2 days ago
  • Mount Dora, FL (20 miles from Sanford, FL)
  • 2 days ago

Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to...

Customer Experience Representative, Core Services

  • Lake Mary, FL (5 miles from Sanford, FL)
  • 3 days ago
  • Lake Mary, FL (5 miles from Sanford, FL)
  • 3 days ago

Join a leading fintech company that's democratizing finance for all. Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the...

Customer Service Associate

  • Deland, FL (12 miles from Sanford, FL)
  • 3 days ago
  • Deland, FL (12 miles from Sanford, FL)
  • 3 days ago

Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...

Customer Service Rep(05141) - 209 n amelia ave

  • Deland, FL (12 miles from Sanford, FL)
  • 4 days ago
  • Deland, FL (12 miles from Sanford, FL)
  • 4 days ago

Customer Service Rep(05141) - 209 n amelia ave Domino's Franchise - 3.4 DeLand, FL Job Details Full-time Estimated: $26K - $27.3K a year 1 day ago Qualifications Entry level Full Job Description...

Brokerage Registered Client Service Associate

  • Lake Mary, FL (5 miles from Sanford, FL)
  • 4 days ago
  • Lake Mary, FL (5 miles from Sanford, FL)
  • 4 days ago

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...

CWR-Customer Service Rep II

  • Orlando, FL (20 miles from Sanford, FL)
  • 4 days ago
  • Orlando, FL (20 miles from Sanford, FL)
  • 4 days ago

Pay Rate: $17/hr JOB DESCRIPTION As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....

Demographic Data for Sanford, FL

Moving to Sanford, FL? Find some basic demographic data about Sanford, FL below.


Local
National
91,168
2,589
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Sanford, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Sanford, FL offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Sanford, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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