Customer Service Representative Jobs in Pensacola, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Gulf Breeze, FL (8 miles from Pensacola, FL)
- 4 days ago
- Gulf Breeze, FL (8 miles from Pensacola, FL)
- 4 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Pay: $14 to $16/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
- Pace, FL (16 miles from Pensacola, FL)
- 11 hours ago
- Pace, FL (16 miles from Pensacola, FL)
- 11 hours ago
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...
Salary Not Available Position range in Florida $34k - $45k Per Year Customer Service Representative I City of Pensacola, FL Occupation: Customer Service Representatives Location: Pensacola, FL - 32534...
Customer Service Representative (CSR)
- Navarre, FL (19 miles from Pensacola, FL)
- 20 hours ago
- Navarre, FL (19 miles from Pensacola, FL)
- 20 hours ago
Between $40k and $60k Per Year DOE (Depends on Experience) Position range in Pensacola-Ferry Pass-Brent, FL Metropolitan Statistical Area $35k - $43k Per Year Customer Service Representative (CSR) C-Hawk...
You will be responding to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation. You will be: Provide...
Customer Service Representative I - 73005790
- Pensacola, FL (7 miles from Pensacola, FL)
- 2 days ago
- Pensacola, FL (7 miles from Pensacola, FL)
- 2 days ago
Requisition No: 852029 Agency: Department of Revenue Working Title: CUSTOMER SERVICE REPRESENTATIVE I - 73005790 Pay Plan: Career Service Position Number: 73005790 Salary: $37,759.92 - $47,081.16 /...
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Join Our Team as a Member Service Representative in the Fraud Department! Location: Pensacola, FL Set-Up: Hybrid (after training) Pay Rate: $17.50/hour Are you ready to make a meaningful impact?...
Customer Service Associate - Temporary
- Gulf Breeze, FL (8 miles from Pensacola, FL)
- 3 days ago
- Gulf Breeze, FL (8 miles from Pensacola, FL)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Essential Skills Customer service Data entry Inbound and outbound calls Call center experience Policy compliance Ability to handle high volume calls Adaptability in a structured environment Additional...
The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....
Customer Service Representative II - Baldwin County Commission
- Robertsdale, AL (24 miles from Pensacola, FL)
- 5 days ago
- Robertsdale, AL (24 miles from Pensacola, FL)
- 5 days ago
Provide training as required to new Customer Services Representative I's....
Member Service Representative (Part-Time) - Nine Mile Road
- Pensacola, FL
- 6 days ago
- Pensacola, FL
- 6 days ago
Member Service Representative (Part-Time) - Nine Mile Road Pensacola, FL, United States (On-site) TRENDING Job Description To provide members and prospective members the full range of products and...
un Remote Customer Service - Join Fast compensation: To be discussed. Key Responsibilities: Engage with customers via phone or chat Build and maintain strong relationships with clients Understand...
Remote WorkDemographic Data for Pensacola, FL
Moving to Pensacola, FL? Find some basic demographic data about Pensacola, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Pensacola, FL
Highest Education Level
Customer Service Representatives in Pensacola, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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