Customer Service Representative Jobs in Palm Coast, FL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 46 Jobs

Store Customer Service Specialist

  • St Augustine, FL (22 miles from Palm Coast, FL)
  • 10 days ago
  • St Augustine, FL (22 miles from Palm Coast, FL)
  • 10 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Pharmacy Customer Service Associate

  • Ormond Beach, FL (13 miles from Palm Coast, FL)
  • 3 days ago
  • Ormond Beach, FL (13 miles from Palm Coast, FL)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(04902) - 2085 Us A1A #106

  • Saint Augustine, FL (22 miles from Palm Coast, FL)
  • 3 days ago
  • Saint Augustine, FL (22 miles from Palm Coast, FL)
  • 3 days ago

Customer Service Rep(04902) - 2085 Us A1A #106 3.4 3.4 out of 5 stars Saint Augustine, FL Company Description At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment...

Customer Service Representative

  • Saint Augustine, FL (22 miles from Palm Coast, FL)
  • 3 days ago
  • Saint Augustine, FL (22 miles from Palm Coast, FL)
  • 3 days ago

Company Description Hi! We are a local husband and wife run company in Jacksonville, FL. We love our employees and everyone is viewed as and treated like family! Job Description Paid Training! We...

Customer Service Rep(03142) - 111 Flagler Plaza Drive

  • Palm Coast, FL
  • 5 days ago
  • Palm Coast, FL
  • 5 days ago

Company DescriptionAt Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and...

Eyewear Customer Service/Sales Advisor Part Time

  • Palm Coast, FL
  • 6 days ago
  • Palm Coast, FL
  • 6 days ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Customer Service Specialist Whetstone St. Augustine Full-Time

  • St Augustine, FL (22 miles from Palm Coast, FL)
  • 10 days ago
  • St Augustine, FL (22 miles from Palm Coast, FL)
  • 10 days ago

Overview The Customer Service Specialist is responsible for delivery of exemplary customer service by greeting and assisting patients and visitors, answering high volume phone calls, scheduling...

Claims Customer Service Representative

  • Daytona Beach, FL (19 miles from Palm Coast, FL)
  • 11 days ago
  • Daytona Beach, FL (19 miles from Palm Coast, FL)
  • 11 days ago

center experience (preferably in escalations, claims, or insurance) Strong verbal and written communication skills Ability to type at least 35 WPM Proficient in navigating Windows-based systems Reliable...

Retail Customer Service Associate

  • Daytona Beach, FL (19 miles from Palm Coast, FL)
  • 14 days ago
  • Daytona Beach, FL (19 miles from Palm Coast, FL)
  • 14 days ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Club Customer Service Outfitter - Full Time

  • St Augustine, FL (22 miles from Palm Coast, FL)
  • 15 days ago
  • St Augustine, FL (22 miles from Palm Coast, FL)
  • 15 days ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Club Customer Service Outfitter - Part Time

  • St Augustine, FL (22 miles from Palm Coast, FL)
  • 15 days ago
  • St Augustine, FL (22 miles from Palm Coast, FL)
  • 15 days ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Customer Service Rep

  • Daytona Beach, FL (19 miles from Palm Coast, FL)
  • 16 days ago
  • Daytona Beach, FL (19 miles from Palm Coast, FL)
  • 16 days ago

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...

Customer Service Representative

  • Daytona Beach, FL (19 miles from Palm Coast, FL)
  • 16 days ago
  • Daytona Beach, FL (19 miles from Palm Coast, FL)
  • 16 days ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Customer Service Representative

  • Holly Hill, FL (17 miles from Palm Coast, FL)
  • 16 days ago
  • Holly Hill, FL (17 miles from Palm Coast, FL)
  • 16 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Customer Service Associate

  • Saint Augustine, FL (22 miles from Palm Coast, FL)
  • 20 days ago
  • Saint Augustine, FL (22 miles from Palm Coast, FL)
  • 20 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...

Demographic Data for Palm Coast, FL

Moving to Palm Coast, FL? Find some basic demographic data about Palm Coast, FL below.


Local
National
95,670
1,819
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Palm Coast, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Palm Coast, FL offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Palm Coast, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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