Customer Service Representative Jobs in Orlando, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Heathrow, FL (15 miles from Orlando, FL)
- 2 days ago
- Liberty Mutual Insurance
- Heathrow, FL (15 miles from Orlando, FL)
- 2 days ago
We support our customers 24 hours a day/7 day a week/365 days a year, so our customer service representatives must be flexible to work within the hours of operation, plus weekends and holidays....
Licensed Customer Service Representative
- Liberty Mutual Insurance
- Lake Mary, FL (15 miles from Orlando, FL)
- 4 days ago
- Liberty Mutual Insurance
- Lake Mary, FL (15 miles from Orlando, FL)
- 4 days ago
Description Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division...
Remote WorkCustomer Service Representative - Work From Home (Orlando, FL)
- Orlando, FL
- 3 hours ago
- Orlando, FL
- 3 hours ago
At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...
Remote WorkOverview At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count” Responsibilities What CubeSmart Self Storage offers: Weekly Pay -...
Customer Service Representative
- Lockhart, FL (6 miles from Orlando, FL)
- 11 hours ago
- Lockhart, FL (6 miles from Orlando, FL)
- 11 hours ago
The Customer Service Representative will be able to function in a multidisciplinary team to provide information about the services that are offered by Patient Services....
- Belle Isle, FL (5 miles from Orlando, FL)
- 11 hours ago
- Belle Isle, FL (5 miles from Orlando, FL)
- 11 hours ago
As a Customer Service Representative in Last Mile at RXO, you will ensure that we deliver on our promise of outstanding service....
Kelly Services is seeking an onsite Customer Service Representative for a busy manufacturer located in Orlando, FL 32837. Pay- $25/hour....
Retail Customer Service Associate
- Sanford, FL (20 miles from Orlando, FL)
- 14 hours ago
- Sanford, FL (20 miles from Orlando, FL)
- 14 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Job Location: Orlando, FL Position Summary: The Customer Support Representative maintains the successful operation of VirTra's firearm training simulators and products after the systems have been...
Prior insurance and/or call center experience preferred. Previous customer service experience preferred. High energy and motivation to follow up and take ownership....
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative
- Winter Park, FL (3 miles from Orlando, FL)
- 1 day ago
- Winter Park, FL (3 miles from Orlando, FL)
- 1 day ago
The full range of this position is listed: Customer Service Representative I: $20.22 -$24.82 (5880) Customer Service Representative II: $21.74 - $26.67 (5878) GENERAL PURPOSE: The Customer Service Representative...
Customer Service Specialist - Children's Emergency & Trauma Unit
- Orlando, FL
- 1 day ago
- Orlando, FL
- 1 day ago
Position Summary Join Our Team at Orlando Health Arnold Palmer Hospital! The Customer Service Specialist handles unresolved patient complaints and concerns while working to increase overall...
- Kissimmee, FL (17 miles from Orlando, FL)
- 1 day ago
- Kissimmee, FL (17 miles from Orlando, FL)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...
Customer Service Representative
- Longwood, FL (11 miles from Orlando, FL)
- 1 day ago
- Longwood, FL (11 miles from Orlando, FL)
- 1 day ago
Store 2706791: 1290 N Ronald Reagan Blvd, Longwood, Florida 32750 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Orlando, FL
Moving to Orlando, FL? Find some basic demographic data about Orlando, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Orlando, FL
Highest Education Level
Customer Service Representatives in Orlando, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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