Customer Service Representative Jobs in Ocala, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Belleview, FL (10 miles from Ocala, FL)
- 10 hours ago
- Belleview, FL (10 miles from Ocala, FL)
- 10 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Pharmacy Customer Service Associate
- The Villages, FL (20 miles from Ocala, FL)
- 1 day ago
- The Villages, FL (20 miles from Ocala, FL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
We Are Hiring! We are looking for a motivated, self-driven individual with a flexible schedule to join our team! If youre passionate about great food and excellent service, wed love to hear from...
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Customer Service Specialist - Wildwood FL
- Wildwood, FL (24 miles from Ocala, FL)
- 8 days ago
- Wildwood, FL (24 miles from Ocala, FL)
- 8 days ago
Based in Orlando, Florida, Massey Services is one of the nations largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating...
Customer Service Representative
- Summerfield, FL (13 miles from Ocala, FL)
- 11 days ago
- Summerfield, FL (13 miles from Ocala, FL)
- 11 days ago
Store 2722120: 14870 S US Hwy 441, Summerfield, Florida 34491 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Sr. Customer Assistance Representative
- The Villages, FL (20 miles from Ocala, FL)
- 13 days ago
- The Villages, FL (20 miles from Ocala, FL)
- 13 days ago
Overview Enterprise Rent a car has an exciting opportunity for a Sr. Customer Service Agent at our The Villages location. The Customer Assistance Representative Sr (CAR Sr) will provide a high...
Company Description Job Description Receive and process telephone orders. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product Clean equipment and facility...
Company Description Job Description Receive and process telephone and walk in orders. Stock ingredients from multiple storage areas. Some at 32 degrees. Prepare product Clean equipment and store...
- Lady Lake, FL (21 miles from Ocala, FL)
- 13 days ago
- Lady Lake, FL (21 miles from Ocala, FL)
- 13 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Client Service Associate (part-time)- The Villages, FL
- The Villages, FL (20 miles from Ocala, FL)
- 14 days ago
- The Villages, FL (20 miles from Ocala, FL)
- 14 days ago
Client Service Associate (part-time)- The Villages, FL 3.8 3.8 out of 5 stars The Villages, FL Job Description Job Summary Celebrating more than 60 years of rich history and recognition for...
Client Service Representative VCA Companion Animal Hospital on Eureka Way in Redding is seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our...
Work schedule: 9:00AM-6:00PM WHO YOU ARE As our Customer Service Representative, your work will be in one of our focal areas based on your experience and interest....
Licensed Customer Service Representative - 440
- The Villages, FL (20 miles from Ocala, FL)
- 15 days ago
- The Villages, FL (20 miles from Ocala, FL)
- 15 days ago
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...
Demographic Data for Ocala, FL
Moving to Ocala, FL? Find some basic demographic data about Ocala, FL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Ocala, FL
Highest Education Level
Customer Service Representatives in Ocala, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Long-Term Disability
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Willingness To Learn
- Sales Leadership
- Courteous
- Customer Support
- Baking
- Order Processing
- Client Services
- Complaint Resolution
- Resolution
- Claims
- Inbound/Outbound Calling
- Customer Satisfaction
- Merchandising
- Cashier Skills
- Reimbursement
- Energetic
- Customer Relations
- Telephone Skills
- Listening
- Retail
- Friendliness
- High School Diploma
- Military Background
- Punctual
- Driving
- Flexibility
- Filing
- English
- Multitasking
- Spanish
- Inventory Management
- Sales
- Reporting
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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